Reviews for Order Lookup | venntov

Absolute garbage fees, total scam artists. I'm disputing my charges with my bank as I did not agree to this.

Just installed the app. The support service answered my question very quickly. I hope that in the future there will be no problems. Have a nice working day to you guys!

I love this app it makes it fast and easy for our customers to track their orders. we use it on all our stores and it has never failed us. Highly recommended

Thanks for the this app I takes a Very good Experience, my customers they are ok with help from location pack. nice, good!

good concept. but no support whatsoever. cannot get help from them at all. feels like the app works half the time. only showing tracking info for certain orders and not others. can't get any help from support

This is a great app and very reasonable price! Support was prompt in answering my question and a very detailed response was given which I appreciated very much.

We could never get it to work in our Shopify store. It is easy to set up, in fact, super easy. However, it would show initially on the page but not on subsequent viewings by the customer? We tried to work with Support but they are beyond horrible. They will auto-respond quickly but then NOTHING. We gave them a week to work things out. They never did, all we heard was they were working on it. As a Shopify plug-in, what is there to work on? It should work right?! I strongly suggest you not waste time with this app. I hope this helps others.

I love this app. Shipping is my greatest concern and this gives me a peace of mind that my customers have that extra level of comfort when shopping at my store

Haven't tried yet the output. But so far they are giving doing well. Thank you very much for the support

AA DANCE COSTUMES LLC

2018-12-13

United States

This app is super cool, it works great on my store and their Customer Support was available to me to answer all my questions. Highly recommendable! Keep Up the good work!

Planet Of The Vapes

2018-12-10

United States

These guys promised to make a small front end development change for us, but all of a sudden stopped responding.

App didn't work at all, didn't track any of my orders. Support was no help, waited for a week to fix and got nothing. Found another app (Trackr) that worked perfectly from the start.

Charging a $10 flat fee & 0,05$ per order is ridiculous. Read the small print before installing, lost a lot of money because of this app. be aware. UPDATE: Rob got in touch and has issued a refund + discount, great customer service.

Amazing support, grab this app! What else can I say, very helpful. Go to http://www.boujeecat.com to buy the latest in cat clothes.

Very bad, support is not working. Also app just sometimes works with e-pack. Do not recommend. Money wasting!

Very good tool, I highly recommend it, very cheap and reasonable price with very good Order Tracking included :)

I personally like this app but a feature doesn't work and I contacted the support, its been a week and still waiting for a god damn reply

Good app, and very good support ! I recommend this app ;)

very responsive and helpful support!

Easy set up and integration. Great app!

Awesome! Nice app will be trying some of the other apps

************BE CAREFUL ! MUST READ BEFORE INSTALLING************ It used to be $10 flat, but it's now $10 and 0,05$ per order. They are better alternatives for flat fee. If you installed the app long time ago, you are fine, but if you are new, don't bother, it will cost you tons of money.

Scum bags- just started charging me whatever they wanted. I agreed to $10 a month. WTF

I've tried numerous times to get help from this app and have received no response. The link the app creates for tracking numbers that are provided to my customers is broken. Its missing a simple '/' in the URL. They won't respond or help me fix it. This has caused 1000's of customer complaints this month.

I am very impressed with Order Look Up. This system is so easy to use , just follow the instructions and everything will be smooth. Im new at ecommerce and Order Look Up makes my job so much easier and it saves me hours everyday. If you are new to ecommerce or even a seasoned pro and you want to save countless hours of time, I would high recommend Order Look Up, it is the very best by far. I have tried the other services like Order Look Up but they don't even come close to Order Look Up. Order Look Up was recommended to me by my mentor Mr. Fred Lam who is very well know Internationally - a Ecom Marketing Guru. So if a Marketing Guru and a Newbe like myself is impressed by it, well thats speaks for itself. So I would highly suggest everyone use Look Up and you will also save time and enjoy it. Im Carlos Julian Gold Blum on my way to the top... PS. - As I forgot to give a rating, I noticed there are only 5 Stars. There should be 6 or 7 Stars up there...