2023-12-08
Singapore
Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌
Telgeoot
2023-11-06
United States
His service is great
ROSEHUE
2023-11-03
China
very good.
Gemmeria
2023-10-22
United Kingdom
Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.
2023-09-27
China
Thank you for your help!
2023-09-14
Hong Kong SAR
I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.
2023-08-03
Australia
I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.
2023-07-31
New Zealand
Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.
2023-07-18
Hong Kong SAR
Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.
igloowy
2023-07-12
France
Excellent! all my problems were resolved and the staff member was really kind with me! I recommend it
2023-07-10
New Zealand
Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.
LAVISH BEAUTIQUE
2023-06-23
South Africa
I had the pleasure of working with Anna from Pigme Facebook Messenger chat, and I am incredibly grateful for her invaluable support in setting up the app on my shop. Anna went above and beyond to ensure a seamless integration, providing step-by-step guidance and promptly addressing any questions or concerns I had. Her expertise and knowledge of the app were evident as she patiently walked me through the process, making it easy to understand and implement. Anna's dedication, responsiveness, and exceptional customer service truly made a difference in the success of my shop. I highly recommend Anna and Pigme Facebook Messenger chat for anyone seeking reliable and efficient assistance. Thank you, Anna, for your outstanding support!
2023-06-11
United States
Simple and practical, the customer service response is immediate and patient. Offline messages on fb and ins are not available for the time being, and we look forward to making progress on this point. This would give it a higher rating.
Millytree
2023-06-10
United States
Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended!
4URDIY
2023-06-08
China
Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!
多夫
2023-06-05
Taiwan
今天才發現,客戶傳訊息我都無法看到,想著要怎麼使用它的時候,joy突然傳訊息給我,即時發現我有這個問題,並非常快速的引導我,經過他的協助之下,Facebook Messenger‑實時聊天 才能順利使用
Happy Pet Central Shop
2023-05-25
Romania
It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend
2023-05-22
United States
This app did not work properly for me. when installed my product pictures were not visible, reinstalled twice but would not work properly with Electron theme. customer Support was no help at all. Their best troubleshooting method was to reinstall the app.....wow.
Just Your Hair
2023-04-04
Canada
So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later
2023-03-30
Australia
Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!
Armstrong Health
2023-03-29
United Kingdom
We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!
Diverse Society
2023-03-29
United States
She was very helpful and patient! Helped in getting what I needed done so that I can have a live chat on my page.
2023-03-06
China
We have used this App 1 month. We need online chat tools to improve the customer service experience. This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.
2023-01-10
Taiwan
This app is really good and it is unbelievably free! I would like to thanks Rosie from the support team sincerely since she is always online and assisting our technical problems. Her patient and support have definitely helped our team. Choosing a Facebook Messenger APP for Shopify? Try this APP!
Homnay Beauty
2023-01-04
Vietnam
Tracy Uyen was very informative and attentive to every single issue we had. Their technical-support team was fast and efficient. We've had no complaints & issues thus far. Highly recommended!