Reviews for Omega Facebook Pixel Ad Report

Had an issue with the app interface not loading correctly. Reached out to the support and got help within seconds. They helped me install my pixel even faster than I problaby could have done on my own. Outstanding customer support.

Really good customer support! I had an issue with tracking some metrics, but the same the a guy called Andy looked into my shopify store, and fixed the issue the same day!

I think this software is great and the customer service is also quick to solve your problems Support him I have subscribed for a year

这个APP真的非常良心，非常好，我们的发起结账的追踪消失了，联系客服，直接给我们把网站的代码加上了，前前后后调试了1个小时，厉害的不行，推荐跨境电商同行们使用，虽然贵点，但是服务不错，还好我不差钱哈哈哈哈哈

heel goed!! we zijn heel goed verder geholpen en goed personeel, zeer behulpzaam en staan altijd klaar om te helpen

myBageecha

2023-08-17

India

We went through 3-4 different apps to get our tracking for the pixel correct and finally settled on Omega. Giving us absolutely perfect results and the support team is really amazing. Got all our issues resolved quite quickly and they were extremely helpful.

I`ve been using Omega on two of my stores and I love it! I don`t have to worry about untracked data anymore and so I`m able to analyse and adjust my campaigns correctly. The Customer Service is amazing too, I needed their help a few times already and I can definitely say that they`re fast and very professional, they helped me setting up my pixel properly and solved a few issues I had with the help of their development team.

Great help from Andy He is great He helped me with everything i needed Keep up the good work Omega team

I have tested many apps for getting accurate facebook tracking and to me this is the best one based on price, ease of setup, accuracy, and functionality. And I love that the customer service is available on chat fast and provides fast and helpful response. Thanks a lot, Tracy!

Very nice person to talk to. She helped me from start to end. Love the help! The staff helped me with my facebook pixel.

easy to use and support enthusiastic support The cost is a bit high but it can give muli pixels without errors like other apps

Patient, Efficient, and Professionals. They resolve my issue of a second-pixel firing by identifying its source and assisting me in removing it. Their customer support is top-notch, professional and super fast. All my past queries and questions have been answered. Solid app that I've been using for more than a year now across stores and the attribution is 95+% accurate which is amazing in the current data privacy environemtn. Highly recommend Omega app and team.

Overall the app is good. Initially I had issues like duplicate events firing in Facebook ads Manager but the customer support Joyce & team were able to rectify the issue coming from an another app. Now, the problem is resolved and I see the events are correctly being tracked on Facebook. Thanks to Joyce and team.

Did not know there was an issue with my pixel. So got a message from Tracy. She fixed it immediately and was very patient with me. Definitely would recommend this app and their support team! Thanks a lot

One of the best apps I tried and its really has best support to help you with all issues. You can truck adset

It is highly recommended to use, this is the app with the best service I have encountered so far, because I don’t understand a lot, but the customer service staff helped me solve them one by one, thank you very much

best pixel tracking app.. love it support tracy is good, very helpful. gonna use it for my others store also.

the service is very good. there will be remote operations by customer service if there are any major issues,

Goede klantenservicemedewerker die je verder help op het moment dat er iets aan de hand is. Ik zal deze app aan iedereen aanbevelen.

My experience with Omega has been great. The customer support has been extremely helpful. Whenever I have any questions or need assistance, they are very responsive and help right away.

Très bonne expérience avec le sav rien à redire. Mieux que l'appilcation de base de Facebook Ads....

Amazing app and customer support! We've been using their app on all of our stores and it works very well, they are vast and reliable.

Good customer service. Had a problem connecting my pixel and actively helped to solve the problem. The app tracks your data well!

great people who give great support on things which aren't really working within facebook, great stuff

They are pretty professional, Tracy helps me a lot. I have been bothered by track issues for a long time, and their swift and nice response pull me out of the dilemma. I thank Tracy, she helps me tackle the ic event which I don't know why we haven't. LOVE LOVE LOVE!