Reviews for Okendo: Product Reviews & UGC

We were looking for a new platform and this app combined several of the things we wanted: a solid review system that displays nicely, supports video and photo reviews, product FAQ, and sliding scale product attributes. It's a tall order to ask any single system to cover all of these nicely, let alone at a reasonable price. We love that all of these are just part of the Okendo system and all integrate so cleanly. There were several other features that we only discovered as we worked through installation, like detailed email flows, Klaviyo integration, and customer attributes. All valuable additions that are just gravy on top of an already excellent system. And finally, what might be the most important part of any service: the customer service is absolutely fantastic. Integration was excellent and they were always available to help with questions and concerns. I wish every Shopify app had this level of support and dedication. A+ all around, and for a MUCH better price than other well known review platforms.

Slick, flexible solution and prompt, helpful support. Well worth it if you are looking for a hassle-free, high-end solution.

I cannot recommend Okendo highly enough! Whatever Review Application you are currently using, I would recommend you to switch right now! You will not be disappointed! We were using Yotpo for 3 years and were recommended Okendo from a Shopify Plus Member. From the first moment of first contact I have been absolutely impressed by their service of excellence in customer service, knowledge and value-adding application. 1. Amazing Customer Service! 2. Value Add Features! 3. Half Price of Competitors! 4. Excellent User Interface! 5. Absolute pleasure to work with! Okendo handled the entire transition for Reviews across 7 Shopify stores along wth syndication. A process that took Yotpo 7 months with constant chasing up and lack of communication, took Okendo 24 hours. Okendo is half the price of Yotpo. And it is billed monthly. Thank you! One of the most enjoyable, simplest and value-adding and capturing business experiences I have had on the Shopify platform. Thank you!

Great app & AMAZING customer service - App does all that i need & more - AND support from customer service team has been over and above expectation thanks guys!

Okendo has been one of the best experiences working with Shopify App developers so far! The entire process from first contact to merging our reviews from the old review app to modifying details in our setup was top-notch and did not leave any room for complaints whatsoever. We were introduced to the product in an extended video session with discussing our personal setting and evaluation of how to best use Okendo in our specific given scenario. After that, the customer service team merged all of our old reviews into Okendo - more or less instantly. After configuring the basic options, we had tons of questions and modification requests, which were handled immediately and professionally, with extreme patience and friendliness. Not only does the Okendo widget look great on our website - the back end interface does not leave any open questions either: it's intuitive, easy to use, almost self-explanatory by still maintaining all necessary options and details to configure all reviews in regards to your personal needs. All in all we highly recommend giving Okendo a try if you want to scale your review section to levels you might not even have thought about before; you will certainly not be disappointed! For our site, Okendo was an absolute game changer!

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world. We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

Amazing review app. We used to be using Yotpo on a dormant plan, scoped our options and switched over to Okendo. They're amazing value and the app has extensive functionality. We've had several correspondences with Matt and the team about issues which have arisen and invariably received super quick, detailed responses helping us resolve them. Fantastic app and service.

After conducting due diligence on all the major review sites, we finally stumbled upon Okendo and could not be happier. You're never going to get this combination of service, quality, and price anywhere else! Matt and the rest of the Okendo team was super responsive and helpful in getting us set up with a custom review page. Would recommend to anyone.

We took a look at several review apps before our development studio recommended Okendo to us. The other options were either way too expensive or not fleshed out enough. Okendo is Goldilocks "just right" and checks all the boxes we need. On top of that, the Okendo team provides lights-out customer service. They're courteous, fast and responsive. They went the extra mile even when we were a bit of a pain in the ass about redoing certain things. Highly recommend.

Outstanding app! I tried a few review apps for my store and finally was able to confidently settle down once I installed Okendo. What sold me on this app at the end was the service! The Okendo team worked with me diligently to get the review carousel, reviews page, and reviews on the product page looking exactly as I'd like. They even helped me set up my review request emails. Okendo is not only my favourite review app, it is my favourite app, period!

We've installed and uninstalled many apps over the years but this one has by far blown us away with the ease of install, excellent support and the attention they pay to the look of their product! I don't know how to say this nicely, so I'll just say it - Most apps install ugly. Our designer has to spend a lot of time making them look like they belong on our site. This app - we changed the size of the stars with the click of the button, reworded our email and we were done! Our designer didn't have to do anything. We are still amazed at this. Matt and his team is very attentive, easy to work with and I can't recommend them enough!

Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.

Great customer service. App works well, my customers leave great reviews and I love seeing their photos. Okendo has helped improved our online conversion rate!

We used to use YotPo for our reviews. In my opinion, Okendo offers better value for money and more built-in features for the price compared to YotPo or any of their nearest competitors. Matt and his team are extremely responsive to all of our requests. The thing I love the most about this team is their work ethic. They are hungry for a bigger chunk of this market space and are extremely eager to bring the best service to you to earn your business. That is something I think most of us in here can probably identify with, one small business owner to another.

Absolutely nothing but great things to say about these guys! The Review app itself excellent and easy to configure once installed. I was using another review service and Matt handled all of the migration and initial setup. They had everything up, running, and customized for me in a few days. Not to mention, they literally have the best customer service and support team I've ever come across. 100% without a doubt worth giving these guys a try!!

Beckett Simonon

2018-08-10

United States

This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.

Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services

Love this review app, have transferred over from Yotpo and find it much more cost effective and offering the same and better features

I have been using Okendo ever since they came out and could not be happier with their service! Highly recommended, great customer service, great software, easy to use.

Very easy to use, affordable, friendly UI. 10/10 would recommend this review software to all ecommerce stores!

Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.

Scalisiskincare

2018-06-22

United States

Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.

This app has it all - don't waste time fiddling around with any other reviews app! It allows you to make your store's revies look professional and high-end without spending as much money as the Yotpo app. Plus, the support team is super fast and responsive!!

Okendo is great! Excellent app, great team. They are really responsive and helpful. The reviews app is easy to use and offers many features such as email followup, coupon incentives and photo sharing that you need on a modern shop. I've been using Okendo for over a year and will continue to do so.

Great app and very responsive customer service!