Reviews for Octane AI: Advanced Quiz Maker

I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

111SKIN

2024-07-01

United Kingdom

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

Great app with great results helping our clients get the right products directly to their cart. Special shout out to Ivana on the support team for helping me out and making sure my quiz was perfect!

Octane AI has elevated our e-commerce strategy. Their intuitive platform and effective quiz funnels help engage customers. Highly recommend it for businesses serious about zero-party data and boosting conversions. The team is top-notch, the best in the biz.

Fantastic app that has completely changed our top-of-funnel acquisition strategy. The capabilities of the quiz are incredible and the team is very helpful with optimizations. Would recommend to any consumables business.

Customer support from Ivana and Mark is second to none. Always responsive and very. helpful going above and beyond frequently. The quiz overall is quite complicated and if you have a lot of sku's like us then it can be difficult to build anything but a custom quiz. They do have partners who will help with building quizzes. The attribution metrics on the dashboard do need you to check in more detail as they can be misleading at top level.

Amazing support :)

Patriot Footbeds

2023-11-30

Australia

Great App. I only use basic functions, but it is very effective. Also very good support team.

I have been able to build a subscription box service with octane, the support from their team is incredible - quick response, I shared my idea with Ivana and Mark and they gave me suggestions on how to proceed + which integrations would be useful. The quiz feature is the biggest contributor to my sales, this is a must have for a new business! HIGHLY RECOMMEND!

More opt ins in the first 24 hours than any other form on our site! Octane quizzes just make sense - and they make money too! I knew that the quiz itself would be powerful but that tech combined with the incredible support team (shoutout to Mark!) and their quick replies make all the difference in the world. Love Octane and recommend it to anyone who wants to increase opt ins.

Octane is a *must-have* for every brand. Absolutely the highest value tool we use! On the most basic level, it has helped our customers know exactly what to buy, like a real salesperson would help a customer in a brick-and-mortar store. It helps us build lasting trust with our customers, and is something we fold into nearly everything we do. Onto the data now... the info that our customers give us through Octane is second-to-none for our marketing efforts. Knowing exactly what is relevant to your customers when you communicate with them is a game-changer –– it gives them the experience they deserve, and it can save serious time and money as well (think, no excessive/wasted Klaviyo sends, time in customer service for product confusion, etc). Now for the team :) Your truly won't find a more helpful and kind team than the Octane team! We've worked closely with them for 18 months now, and they're incredibly thoughtful, human, and always so helpful. They truly act like a member of your own team that has skin in the game. Couldn't recommend Octane more!

This app provides a really easy and seamless experience while also giving us valuable data and insights!

BLANQI

2023-08-25

United States

Our account manager Beth has been fantastic with great support advising the initial set-up direction between our internal departments- from innovation, website dev team, creative and customer experience internal teams. We have seen an immediate ROI, the data has been valuable in creating immediate action items for marketing and merchandising teams, and has 5-figures in revenue within first 2-3 months of launching without any digital ad spend attributed to it. Highly recommend.

The app is so friendly and it's updating week a week. They have a team so nice and the customer service works perfectly. We have so lucky that have Elizabeth as an account manager, she is on top of everything and our Quiz is improving month a month. So happy to choose this platform

We used Octane AI to create our Foundation Shade Finder Quiz, and since launching we have seen great success and garnered lots of positive feedback from our customers. Their team, especially our account manager Aoife, has been really helpful throughout the process, ensuring a seamless and enjoyable experience. Highly recommended for anyone looking to enhance their customer engagement!

The app itself takes some time to set up depending on the complexity of your quiz but once it's up and running, has really generated a lot of lift! Support is always helpful in offering solutions or even implementing fixes themselves through their technical team. Really great app!!

ThatsSmoooth

2023-06-22

United States

Ivana and Mark really hung in there with me, and did their very best to work with me on setting up my first quiz. The app is now working as it should but it took me more than a week to get it there. The reason for my rating is that: 1. Mark and Ivana can use more help in order for Octane AI to have faster response times. 2. The AI Logic seems a little flawed: It was providing inaccurate product descriptions for the products it was recommending. Fortunately, I worked around it via Dynamic Logic. Hoping that the kinks get fixed in AI Logic. Miguel

Awesome app and amazing customer service! Ivana is a real treat and always so very helpful! I especially love the seamless integration into the store.

Aleksandar Vukovac, has helped me to resolve all my doubts of our dynamic quizz. So grateful for the attention and the time spend to solve all my concerns.

By far the best quiz funnel app on the shopify app store! Easy to use, great support and a whole lot of customization is available. You're also able to integrate the quiz funnel into existing landing pages which is awesome! Overall a great app and I 110% recommend it!

El servicio de atención al cliente es excelente. Nos han ayudado exitosamente a instalar Octane en 3 tiendas diferentes, incluso replicando contenido entre cuentas y permitiendo diferentes accesos a las mismas.