Reviews for O:Request a Quote ‑ Hide Price

The support is great. I had a couple of things that I didn't know how to do, and the support team of the app, had it all sorted for me, and gave me extra advice!

The support is efficient, fast, very nice and professional

Good & quick support thanks

This app effectively addresses the issue by removing add to cart buttons and pricing from product. I want to highlight the fantastic support I received from Cam was incredibly helpful and supportive throughout the process. This app truly deserves a 5-star rating! :)

very helpful staff

Service and states services are all top notch. We are starting with the free plan and the service is better then any paid app has ever been. We will def stick with them if this trend continues!

Great support, the team were super responsive to help, thank you Have just set up the "separate forms for separate products" features on https://b-protected.com.au and think it's fantastic, thank you for the continued innovation, you certainly are great team to partner with

Customer service is great!

I've just started using this app, but so far it seems great and the support I have received from Cam is rapid and effective. Highly recommended so far!

Highly Recommended! I found the O a Quote app to be perfect for my needs! My client wanted specific products to be available only as "preorder" and to hide the prices, and this app delivered flawlessly. I tried several other apps, but they all had limitations. This one is by far the best! The support team was amazing—quick to respond, very helpful, and guided me through the configuration process smoothly. I highly recommend this app! Thank you! 

Muy buena para quitar el precio e los productos (en nuestro caso varia el precio final porque los productos son a medida) y poner consultar precio. El soporte muy rápido y eficaz

Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

🌟 Thank you for the 5-star rating! We're thrilled that you are enjoying the Request a Quote ‑ Hide Price app. 😊 If you need any assistance or have any questions, feel free to reach out. We're here to support you!

After using the APP for a while, I would like to recommend their service. The communication is clear, and the service is delivered in good quality. Our theme and industry-specific function in the product page are often not fully compatible with this APP, and the team nearly always endeavours to deliver a satisfactory result. Thank you. Update: We're using the APP for 1 month now, the APP remains stable. The support is still excellent.

Great app, lovely customer service

Really helpful service, was prompt with getting the issue I had resolved

very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars

the assistants were very helpful

Brilliant little app....and really fast, flexible support. Does what it says on the tin! Cam from the Help Centre was especially helpful. Well done

This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.

Very helpful staff

Great app

Support is very fast and responsive. They always listen and fix what you ask of them!

Wing Hop Fung 永合豐

2024-07-24

United States

The support team is excellent, quick and efficient responses and solutions.