Reviews for O:Request a Quote ‑ Hide Price

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

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After using the APP for a while, I would like to recommend their service. The communication is clear, and the service is delivered in good quality. Our theme and industry-specific function in the product page are often not fully compatible with this APP, and the team nearly always endeavours to deliver a satisfactory result. Thank you. Update: We're using the APP for 1 month now, the APP remains stable. The support is still excellent.

Great app, lovely customer service

Really helpful service, was prompt with getting the issue I had resolved

very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars

the assistants were very helpful

This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.

Brilliant little app....and really fast, flexible support. Does what it says on the tin! Cam from the Help Centre was especially helpful. Well done

Very helpful staff

Great app

The support team is excellent, quick and efficient responses and solutions.

Support is very fast and responsive. They always listen and fix what you ask of them!

The app seems to perform very well (installed 30 minutes ago) and is doing what it's supposed to; however, the support is 5-star! Tracy walked me through the installation and configuration of the basics, answered all of my questions, and helped me verify the installation. I'm very impressed. Thank you.

I'm a shopify beginner and the support from this app has been incredible. They showed me how to choose which products I wanted to have the add to quote function, and which ones I wanted to allow add to cart. So fast and easy, thank you!

I love this app and its support team! Their features are very flexible and can help us solve problems immediately when we have them. I will be happy to use this app all the time.

Customer service was great with getting everything set up. Can't wait to start using it. I appreciate you Tyler.

I received excellent customer support from Vincent during setup. Highly recommend their customer support. I'm in the process of checking out the app for Thermell, but so far, it seems to be a seamless solution for websites that operate on a request for quote basis! - Jill

I really like this application. Simple to set up and use. Technical support is fast and efficient.

The app does what it says it does. More importantly, we had an issue today that was resolved nearly immediately by live chat within the app. Our thanks again to Amelia of the Support Team.

Really quick and good service

Aplicativo muito útil! E a equipe de suporte é incrível.

Niel from Quote Snap was extremely helpful in resolving a syncing issue with the Request a Quote app. The staff there are the best and respond immediately to your requests and get them resolved right away. Plus, the app is doing wonders for our quote pipeline.

Everything went really super, the only one thing that during the weekend not all experts are available so I had to wait till Monday to get my problem solved, apart form this brilliant job