NG'SCHIC
2025-01-05
perche sono stata acolto molto bene, e auita benissimo Merci pour votre retour ! Nous sommes heureux que vous vous soyez senti bien accueilli et que l'application vous ait été utile jusqu'à présent. Si nous pouvons faire quoi que ce soit pour améliorer votre expérience, n'hésitez pas à nous le faire savoir ! 😊 - Kevin et l'équipe Nova Apps
Resellrz
2025-01-03
Jon was very Helpfull, saved me alot of time, very quick response time aswell :)!!! Thank you for the great review! We're so glad we could save you time and provide quick support. We're here whenever you need us! 😊 - Kevin & Nova Apps Team
nz beauty
2024-12-28
Amazing support, much better than the previous one I was using Thank you! We're so happy to hear our support is making a difference. We’re here to help anytime! 😊 - Kevin & Nova Apps Team
Mystic Don
2024-12-27
amazing app, super useful and updates the entire store with its innovative tricks. Thank you for the fantastic review! We're thrilled to hear the app is working well for you and helping your store shine! 😊 - Kevin & Nova Apps Team
Cleeo Home
2024-12-25
Pol was very patient, he guided me through the entire process till the end. Thank you so much!! Happy to hear you had a great experience! We're always here to guide and support you. Thanks for your kind words! - Kevin & Nova Apps Team
Buckee Shop
2024-12-23
Pol was great We're glad our support team could assist you effectively. If you need any more help, just let us know! - Kevin & Nova Apps Team
Especially leather
2024-12-22
not work in my store
PFT Manufacturing Sdn. Bhd.
2024-12-20
Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity
Retros.ae
2024-12-19
Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth and efficient. I truly appreciate their support and the exceptional service they provided. We're so glad to hear that our support team went above and beyond to help! Your kind words mean a lot to us, and we're thrilled you had such a positive experience. - Kevin & Nova Apps Team
Sobesse
2024-12-17
Integration and installation were very easy. Nova: Multi Currency Converter is a really useful application that made my job easier. The support team solved my problem immediately. They were very helpful. Thank you so much for your help John Thanks for sharing your experience! We're glad our app has made your job easier and that our support team was able to assist you promptly. We're here whenever you need us—thanks for choosing our app! - Kevin & Nova Apps Team
CapeSoul
2024-12-11
Awesome service Thanks for the feedback! We're glad you enjoyed our service. 😊 - Kevin & Nova Apps Team
Belashy
2024-12-11
Amazing support Thanks for the great feedback! We're thrilled you had a positive experience with our support team. 😊 - Kevin & Nova Apps Team
Mini Vibz
2024-12-09
Pol is just great Thanks for the great review! We’re thrilled you love our support. Always here if you need anything! 😊 - Kevin & Nova Apps Team
DORASHOP
2024-12-09
I recently added Nova: Multi Currency Converter to my Shopify store, and I couldn’t be happier with the experience. The integration was seamless and incredibly easy to set up. The user-friendly design made it straightforward to customize and fit perfectly with my store’s needs. What impressed me the most was their outstanding customer support. I reached out with a query and got a response within a minute—truly impressive! Their team is knowledgeable, friendly, and eager to help. If you’re looking for a reliable, efficient, and well-supported currency converter for your Shopify store, Nova is a fantastic choice. Highly recommended! Thanks so much for your kind words! We're glad to hear you had a smooth setup and a positive experience with our support team. We appreciate your recommendation! 😊 - Kevin & Nova Apps Team
360 Digital world
2024-12-09
I recently started using the Nova: Multi Currency Converter app on my Shopify store, and I must say, it's been an outstanding experience. The app itself is excellent, with a seamless interface that makes currency conversion easy and efficient for my international customers. What has truly impressed me, though, is their top-notch customer service. I had an issue that needed a custom code solution, and I braced myself for a long wait, much like with other app support experiences. However, to my surprise, they were incredibly quick to respond and resolved the issue in almost no time. The support team was not only efficient but also very helpful and patient, ensuring my problem was fully addressed. The Nova team has set a high bar for app support standards. If you're looking for a reliable currency converter with exceptional customer service, I highly recommend the Nova app! Thanks for the great review! We're thrilled our app and support team exceeded your expectations. Glad we could assist quickly and effectively! 😊 - Kevin & Nova Apps Team
TrionTotte
2024-12-08
Easy to setup and works perfectly Thanks for the feedback! We're so glad to hear the setup was a breeze and everything's working smoothly. 😊 - Kevin & Nova Apps Team
Hello Blisso
2024-12-07
It works like a charm. I had small issue when setting it up but it was super easy to fix thanks to the chat support icon for the app. Jon was super helpful and extremely quick to respond so it made what could have been a headache...a complete breeze! Thanks Jon! Thank you for the kind words! We’re so glad the app is working perfectly for you and that our support team could make setup a breeze. Always here to help! 😊✨ - Kevin & Nova Apps Team
Hobby Heaven
2024-12-06
Terrible customer service. Responses are formulaic and clearly copy-pasted from templates, showing a complete lack of effort or logical problem-solving. They prematurely diagnosed an incompatibility with our store, when in fact the issue was caused by another app—a clear indication of poor training and engagement from their support team. I can’t comment on the app itself, as we couldn’t even get past the initial setup due to their unhelpful customer service. Would not recommend based on this experience(Michele).
Lumora
2024-12-06
Hi i Had Jon to help me and he was really good and helped me set it up when i was struggling Thank you for sharing your experience! We're glad our support team could assist you and make the setup process easier. Always here to help! 😊✨ - Kevin & Nova Apps Team
ThePompHouse
2024-12-06
Jon was super patient and helped me a lot today! Great app and support! Thank you! Thank you! We’re so glad we could assist you and make your day easier. Always here to help! 😊✨ - Kevin & Nova Apps Team
My Little Lamp
2024-12-05
Very fast support response! Thank you! We're happy to assist quickly anytime! 😊🚀 - Kevin & Nova Apps Team
Nooshop
2024-12-03
Ej was super helpful and solved my problem very quickly, thank you so mcuh Thank you! We're so glad we could help quickly. Always here for you! 😊✨ - Kevin & Nova Apps Team
Kvinova
2024-11-28
Good app. Good support. Thanks so much! We're glad you're enjoying the app and our support. Let us know if you need anything! 😊 - Kevin & Nova Apps Team
FLEXFIVE JEWELS
2024-11-26
jon is very helping guy Thanks for the feedback! We're thrilled you found our support so helpful. 😊 - Kevin & Nova Apps Team
True Goods
2024-11-26
very quick and efficient the service is great go help within secounds and quick to respond which is great Thank you for sharing your experience! We're thrilled to hear you received help quickly and found our response time great. 😊 - Kevin & Nova Apps Team