Reviews for Multi Vendor Marketplace

The support team is just awesome! Quick replies, spot on with the help, lots of additional info. The app itself is rich in functions and so far looks like performing very well - really good value for money. Thanks guys!

I installed Multi Vendor Marketplace on our site to create a platform for downloadable craft pattern sales by multiple sellers. I have to give the app five stars because although there were some things that needed fixing/adjustment - as is the case with many apps - the team at Webkul has been incredibly helpful! I have asked a ton of them and they have been able to accommodate 95% of my requests. Thank you to Webkul for being great teammates!

The support team is very helpful and responds fast. They were in touch with us during the whole integration process and launch. The app solves most of our basic needs as a multivendor marketplace and I see it as a good solid start.

I used the app for a day before it became too frustrating, The tabs didn`t work properly and I couldn`t access many parts of the dashboard. The app itself looks wonderful, but the functionality isn`t smooth, and imo needs work. I will come back and check again in 3 months, but at this juncture too pricey given the risk.

The support team have been very helpful and respond quickly to any questions we might have. Thanks!

We are building our marketplace at the moment, but I already can tell that : -customer service is awesome, I've had relevant answers in less than 24 hours -it takes some effort to understand the logic but once you do you can do a lot of things. Almost everything is explained on webkul blog. -it's not expensive considering the amount of options you have // unless you start adding a lot of feature app.

I like the apart somewhat, but I have a few things I am not fond of, which as the amount of time it takes customer service to get back to you. And, when they do it is usually with links to articles, which is ok but the customer service is not so good. I would also say that there are ALOT of hidden charges. You make think your paying $45 for a plan, but they have different apps within it that are vital and you will end up paying sometimes more than the actual app only costs. Also, it crashes alot and can be very mal functional. I cant get my seller profiles to display, and I have been awaiting for quite a while for a response.

We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems. When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update. Many thanks to the support team!

Frustrating app. Crashed my store twice. I do not recommend using it. It take slot of time and simply insecure app.

It is a great app. Master all features take time but it is worth it. The support is great too. Very reactive. I have every time an answer to all my questions. Thanks a lot!

Their customer service is awesome! They fix your issue ASAP without you have to wait for long. Thanks Pooja!

We used Webkul's Multi Vendor marketplace to enhance our website and it's working great. The team at Webkul, particularly Pooja have been extremely helpful when it comes to advice, support and making tweaks to the platform to make it work better for us.

Extremely poor customer support and poor UI & UX, but there is no option better than this. Please, guys someone plz make a better multivendor app. They are enjoying a monopoly. But the app is simply time-consuming and very frustating. Topping is no support.

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price. Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot. Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work. I am going to update this review and provide a link to the website once it is life.

Awesome app with great support service. Always quick responses and going out the way to resolve any issues i may have

I'm giving this app a 5-star rating because, in the end, its performance and the support are exceeding my expectations. That doesn't mean that the app or the support is perfect but things are working out much better than I expected. I had serious reservations about using this app and was quite concerned because of some negative reviews I had seen on another site but I couldn't find another alternative so I reluctantly decided to give it a try. We had a bit of a rocky start. The documentation could be a little more thorough. Neha has been very patient with me as I went through the learning curve and we have been learning how to work with each other. Bottom line is if you are considering this app I say go for it.

Deveria ter um outras opções de línguas e interface com meios de pagamento do Brasil diretamente pelo app para torna-lo melhor.

This company truly has the best service and software engineers and developers there are and they are there to help you. I had a complicated issue with my site and the integration with Webkul app and Neha at Webkul resolved the issue with my site. I am very tech savvy and know some code myself and am usually able to figure it out but I couldn't. They resolved the issue on the back end which would have normally cost be lots of money if I were to outsource it on Fivver. I am more than happy with the application they have built in addition to that I can honestly say its the best customer service I have ever received as Neha resolved a very complicated issue. Thank you Neha! Great service!

I love this app!!! its amazing just what I was looking for thank you soo much!!! it truly is an app worth taking into account! :)

A great value exchange. Marketplaces require extensive features and functionality. Webkul provides much for the cost, and comes with responsive customer support.

Great application! Super useful if you provide products that come from different suppliers / vendors. Great functionality, and very robust. Support team is on-point and very quick to resolve issues. Some additional external / 3rd-party integrations would be great, e.g. Mailchimp, Zapier.

App works as advertised - support has been really helpful through the integration process and followed through on a custom feature we wanted. Would definitely recommend for any stores with multiple vendors!

App does not install all the software correctly. When you ask for support they say read the guides. However the guide only shows things if the app works correctly. If the app is missing functions these guides do nothing to help. When you explain this to support, they send the link back to a guide again. Support needs to actual listen to the issue.

I added the app thinking I might give it a try but struggled with it and thought I cancelled out before the free trial ended. I got billed. I contacted Shopify, had to do backflips to prove to them I was the owner of the account, then got punted to the app admin who denied request for refund. Hardest $10 I ever never intended to spend. Sucky McSuck Face Customer Service.

The support team is very helpful in solving the issues I come across during the preparation stages. Thank you very much Pooja for quick responses and solutions that your team offers to solve complicated tasks.