Reviews for Multi Vendor Marketplace

This is a complete honest review. support good and fast. i was able to have it installed on my website quickly and i like it's look and feel. I would vividly recommend the app to anyone. Thanks . Good luck.

literally the best customer service ever. I contacted them several time and they resolved it immediatly.

Hey, This app is really good and the best part is the support section which is live all the time to support and solve query.

I've left it several months before posting this review in order to give a balanced appraisal. The app has an excellent range of features for managing multiple sellers (we had 40 at launch) and is very customisable. The support team have been fantastic at responding to our many queries during the setup and onboarding, and have helped solve a number of problems. Would be great to see further options within the Shopify Seller Sync Application to held customise individual seller's sync settings. Lots of supporting literature to help you through the process (loads of handy screenshots, too). Will continue to recommend as a solid application for those wanting a multivendor setup on their platform.

I find this app great, but customer service is very bad! I have sent several message by chat, but they have never answered when I was awake. So I have sent an email but no response. I need help customizing some things for my marketplace, but things are still to do.

Webkul is an incredibly reliable, professional & overall responsive company that has helped us build a solid and responsive multi-seller marketplace platform. The team at Webkul are brilliant and talented - completely honest and always true to their word. I strongly recommend them and always love working with them. What we love most is that they respond to problems super quickly!! Thank you Webkul.

This app is great. It can seem quite complex to start but it truly works so well with Shopify. And the help and support is really good!

We've been using this app for about a year now and feel like it would be appropriate to leave a review at this point. This is a fantastic app with more features than most stores will use. Their customer support has gone above and beyond to help me on multiple occasions. 10 / 10 in this regard helping with page integrations of marketplace features to layout formatting. The vendor and admin dashboard are great and highly customizable. As admin you have complete control over what you want your vendors to be able to see and do. Listing products as a vendor is easy and intuitive as well. I do wish this app would show vendors / admin how much of each product they have sold though. If you are looking at building a marketplace, this app is going to give you the features you need to startup and grow.

Really intuitive app once you go for the Pro plan ran alongside the advanced shopify. If you have both of these you can create a great platform. Customer support from Ayush Kansal was superb - even got back and helped during the weekend

The app is great! It is the perfect app for our project! Support is great too! They are always there to help us whenever we needed something!

This app is Amazing with fast customer support and great features recommend for everyone to try this app

A great app! it might need some minor adjustment but overall an app that suits my needs. Pooja has been an exceptional help, she is responsive, helpful, and always replies promptly, I can't recommend her enough.

There customer service has been exceptional. They always work to resolve the issues. Keep in mind they are on IST timezone, so you may have limited time to get in touch, but they always help when you do. The app has many added features I didn't even think of. And I found setting it up pretty easy.

Exceptional customer support and very well working app, great documentation, and great guides. Works well and it has great functionalities, definitely worth trying out!

Excellent app, easy to set up and brilliant support :) Looking forward to a bright future with Webkul

Must have for multi seller and multi location seller. Great team always a pleasure to talk with them. Well done guys :)

It's amazing how much functionality is packed in this app. Webkul support truly know what they are doing and are quick to respond. The range and seamless integration of other Webkul apps makes this the best option for a multi vendor setup, by far!

This is the best app I have so far downloaded. Perfect working staff, helped to set my store with proper guidance. Very flexible. Quick response time too. Even on weekends, they provide me assistance.

App has most of what is needed. Customization is good. It would be great to have live feedback in the US.

Thank you team webkul. It has been a rough patch, but you have been mostly helpful! keep it up and hope to see you getting better and better!

My rating is based on few day trial period. I am not reviewing app functionality once it is opened for business. Main reason for leaving 3 stars is due to the fact that there were errors in Sellers profile page. I hade to take number of screenshots for them to fixt it. Truthfully, as I was testing PRO plan and this should not happen. From shop owner point of view, the last thing you want is to waste your time finding errors and sending screenshots. They were happy to fix those errors, but they should not been there in the first place. This is a basic level and I would advise you to improve this. I found customer service to be helpful. Replied reasonably quickly and helped with my enquiries. Also expect to deal with coding. They helped with adding/removing codes to install the app, so that is great. There were few things I was not ok how they were displayed on Sellers page, for example some of Search and Filter boxes were different sizes and it just did not look nice and it looked cheap. For that I got answer I would need to change codes myself or pay them extra. I general, it looks like you can achieve a lot with this app as there are a lot of functions. Expect to pay more than the PRO advertised price as if you are looking for a full marketplace you will need to add their other apps and there is an additional charge for that. Again, i can only say about my experience while i was testing the app.

INNERMOD

2021-02-05

Singapore

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

I used this app and it has really helped my business. Now every vendor on our marketplace has a seller dashboard from where they can add and edit products as well as manage the inventory. The customer service by the WebKul team is brilliant. I want to thank Priyanka, Pooja, and the entire team of WebKul, for all their help.

This app can do a lot and is superflexible if you can figure out how to configure it. It takes time and patience. I had concerns with support in the past, but they have really upped their game in the last couple of weeks and have been super helpful. Much much better. Thank you.

The support is always great despite being in opposite parts of the world in opposite time zones! Sometimes it is hard to get in touch (for the reason stated), but when the connection is made issues are resolved extremely quickly! We are using both Shopify and Prestashop versions of the app/module and have enjoyed the great support! Highly recommend this suite of services!