Reviews for Multi Vendor Marketplace

This app is great! We carry so many different types of vendors and they all love the access available through MVM! Big success for our small business and a huge time saver! The help desk they provide is extremely helpful. Love this app!

Even if you ask a question, it is easy to use because it responds very quickly and there are many things you can do within the app.

BEWARE!!! DO NOT USE THIS APP (2 Year Customer) After two years of using this app, I would NEVER recommend it to anyone. Save yourself the time, tears, and suffering that it is working with Webkul. While the app is built with some good functionalities, the developers will not do anything without trying to squeeze every penny out of you. - Their Slot Prizing app did not work with any of their other apps. Every month, we will be promised that it will be fixed but never done. We spend hundreds of hours and money with our programmer to get around this. - We asked to have DHL as a provider; they charged $1,500 for the customization and then offered it to everyone else at $15 a month. The worse part, the customization was useless, and they never fixed it to work for our sellers. - They will strong-arm you to pay for any fix, and if you complain, they will retaliate by cutting you off of their support. Small things become a huge deal with them. If the app is not working well, they will reply, "this is how the app is meant to work", and if you want it fixed, you need to pay. - Pooja and her upper management will not care about your website working with their app unless you pay. You have to keep them in your good grace, despite their poor customer service, or you are screwed. - The app is filled with hundreds of spelling mistakes we had to fix ourselves. - All positive reviews you see on these apps are fake, made by the app themselves. All negative reviews, rather than looking it as feedback, they fight back and can't seem ever to accept they did anything wrong. I bet they will probably also fight back on this review, rather than ever attempting to make it right. - The app is buggy, and you will need to be babysitting the code every week. Other apps suffer in synchronizing information with Multivendor, is such a pain working with them, you end up finding workarounds. While a cheap option, save yourself the nightmare of having to use this app; I wish I had long ago.

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Multi Vendor Marketplace is an awesome app, it is a real game-changer. Just come in with a little patience, put in a little work to customize your marketplace, and you will be able to get the most out of this powerful app! The team is very helpful and always responds with the answers you need (within 24 hours or less). This app enabled me to create my dream business. Thank you guys!

I would absolutely recommend to use this app. Currently, this is the only app that is capable to manage the shopify store with "Multi Vendor". Not only the function, WebKul is very devoted to supporting our issue and organizing our store. Response from support is quick and accurate. We would be keep using the app from Webkul.

このアプリを使うと、複数のアカウントを持つことができ、発送元をそれぞれ独自に設定することができます。表向きは一つのセレクトショップですが、裏側は複数のベンダーが管理できます。カスタマーサポートの方の対応も早くおすすめのアプリです。

We use this app and is really helpful. It's stable and customer service is quick and kind. I recommend it to anyone that wants to set a marketplace.

All goods, the Support replies quickly .....every time. Thank you Webkul. The Application is perfect too.

This app sucks and useless, ended up wasting money for 4 months. Hope to get refund $45+tx x 4!!!!! They promised a service that is so complex and hard to understand without any support and their timings are so weird!

Quite a complex app with lots of options. So be prepared to spend some time getting your marketplace up and running. Thankfully customer support is very responsive and they also offer customisation services at very fair prices.

Ho avuto qualche problema durante l'aggiunta per l'add-on di chatwhiz. Il team ha preso in carico la richiesta velocemente e con un breve scambio di mail hanno risolto prontamente. -- I faced some troubles installing the chatwhizz add-on. The team take in charge my request quickly and they solved it in a brief time, it's 5 stars to me.

I am pretty dissappointed to see other reviews stating how amazing customer service is, because I can't get them to respond to my inquiries to save my life. Have been reaching out since late September with the same issue, and have yet to get any resolution, or even a response. I like the app, but when my questions can't be answered, it makes for a very difficult time figuring out how to proceed. **In response to your reply, your posted screenshot shows your answer from my very first inquiry. I have messaged you three times since then. Once in September, once in October, and again a few days ago, with no response. I would not have left this review otherwise, but am at least happy to have caught your attention so hopefully I can get the one glitch I've been trying to resolve for two months now, handled.**

System is very buggy. I have my suppliers complaining regularly that they are not receiving email and sometimes they wont even get the order until we ask them. Shopify will have the order but multivendor backend wont have any. No Phone support for any urgent matters. Losing everyday because of this. **** Updated 05/11/2021 Very unprofessional. I have in record where you emailed us saying about your server outrage which caused that issue and you advised me to sync manaully. Whereas the explanation you gave below is for the other issue I reported to you guys for which you came back to me saying what I missed which is correct. I came here to delete this review after seeing your support email. But now I'm leaving it as it is for others to see.

I used this app to create a marketplace for my business and I love it. It's easy to customize. For the parts that I don't have access to customize with css, customer service is quick to help. Nice app.

Great customer service. Very helpful and friendly. Available 24/7, willing to find a solution for our problem

Very, very good customer service. Replies are fast and my issue was solved. Thank you very much for your support!

I used this app for making marketplace service. Support team is great and we can add functions as we want!

Really good customer service, always really helpful. Lots of options on the app too, I am enjoying using it!

La Estoy usando en un proyecto grande y hasta ahora chico La Mejor Sin Dudas ! Atención al cliente Super excelente .The best ones I simply recommend 100% It has easy handling and an incredible interface, the guys have great attention to it and it took some time and I had not left a review!

This might have been one of the worse learning curves I had to deal with. Shipping is poorly brought into the design that defeats the purpose of a multi-vendor application. Lost of time wasted. But you get what you pay for and it is one of the cheaper options. So the thing is they want you to use standard Shopify shipping that runs on a single account on a multivendor product. Soooo you would still need to ship everything from one place... This is not very cool.

Definitely a very well-developed app with rapid and great CS support!!! No worries even if you are weak at coding, since the support team is very helpful and quick in response (usually within 1 day) that they will help you to deal with theme coding & interface coding. My company has ~300 offline vendors and we are gradually adding them online. And this app is very user-friendly that almost most of your inquiries can find an answer, and the app even provides user manuals and tutorial videos for both the admin and the vendors!!! I am just so satisfied. The only withdraw is that the app itself don't not include Chinese language interface (and most of my vendors are Chinese users), you need to install some translation plug-in (which I tried but does not work well) or to translate all the wordings of interface by yourself.

We are using this app, since few months, though it supports multivendor, some of the basics features are still missing. Such as: showing prices or special prices, etc. When we contact the supports since they did not come across these features and if more queries will come, they will look into this.. This defeats the whole purpose to get this app..... Still waiting for their reply... Please note: These comments are not trying to defame or let the team down, but sharing the pain we are going through it... Thanks

This app is incredibly powerful and has thought of EVERYTHING when it comes to managing a marketplace. Their support team is amazing. Always respond to my queries within 24 hours and have always presented me with a solution to what I need. Highly recommend!

Customer Service has been excellent, the team has advised me a lot and has been very helpful. Jose Diaz