Reviews for Multi Vendor Marketplace Pro+

We have been using Shipturtle for a few months now, and it has already made a huge difference in how we manage vendors and customers. Both the vendor login and merchant login are straightforward and intuitive, which makes the day-to-day experience seamless for everyone involved. The white label and branding features are also excellent. Our partners log in and immediately feel like they are in our own ecosystem. It gives a professional and polished look without requiring extra work on our side. We switched from Webkul and Garnet because those platforms felt fidgety and overly complex. Shipturtle has been the opposite. It is clean, reliable, and easy to use. We are especially excited about how smooth the onboarding process will be for our customers as we continue to grow. Shipturtle has simplified operations in a way that lets us focus more on building our business and less on backend headaches. Highly recommend to anyone looking for a customizable and dependable vendor management platform.

I cancelled my subscription and even received a confirmation email, yet they continue charging me. I’ve emailed them multiple times with no response. Completely unprofessional, still being billed after cancellation is unacceptable. Not recommended at all. Hello! Apologize for your experience and the delay in replies. We had some changes in our internal processes which lead to the missed emails. Just as a clarification, the amount is charged by Shopify as per their billing policy. Once an app is uninstalled, Shipturtle cannot raise a charge at all (just like any other app on Shopify). We have replied to you on email and also taken steps to allay your problem. Please let us know in case there is still anything missing.

Our core has always been logistics be it in India or overseas and the ecosystem of shipturtle to compliment our core logistics with tech abilities to ensure seamless end-to-end sales & logistics is something incredibly done so hassle free by Shipturtle . I the founder of OZU would take this opportunity to express my utmost satisfaction and value for money .

We recently migrated our multi-vendor marketplace to Shipturtle after struggling with limitations in another app. Their team has been extremely responsive and committed to helping us solve complex shipping and pickup requirements that other apps couldn’t handle. At first there were multiple functionality issues in at least 4 of their add on features that took weeks to fix. But once the issues were resolved the platform itself is flexible and powerful — shipping profiles, hyperlocal delivery, and vendor management are well thought out. Their customer support team is very accessible over WhatsApp, which makes communication fast and personal.

I have a few things to mention. 1. Support did not get back to me for a few days when they tell you within 24 business hours. I needed their support because they wrote some of the coding wrong and needed it fixed as customers could see the mistakes. Another thing they told me is it was better to join Whatsapp just to get faster support? Who does that? So strange. I'm not downloading another app just to get faster support when it should be already built into your store database. 2. The base price gives you some things but if transitioning to a multi-vendor marketplace, the price goes from the base price to another $30-$45/month. 3. Only being able to add a 20 MB file document or tack on another add on monthly fee is ridiculous. It's barely any storage. I switched to a different company which is a better fit for my company and provides a more seamless experience overall. Hello! Sorry to hear your experience. It seems you took a demo with us and have some reservations. Please find our replies below - 1. We are generally pretty fast with replies on email as well as whatsapp. We gave you an option for whatsapp chat since its quicker than email. In case you are not comfortable with it, it is not necessary to join. We do support on email and website chat regardless. 2. The pricing is published on the website and on the app. We also have a 14 day free trial so that you know what the solution will finallly cost. 3. The 20 mb limit is per document. In most cases customers attach images which are under that limit. For digital files, we do support documents as large as 1 GB and beyond, but we charge for server space in such cases. Please do not hesitate to write to team@shipturtle.com if you still have any queries. We value your feedback and willing to go the extra mile to support your business.

Extremely helpful and committed partner Working with this team has been a truly positive experience. They are extremely helpful, responsive, and always willing to go the extra mile to make sure everything gets done — and more. Even in situations where challenges arose, they remained flexible and solution-oriented. Their dedication, professionalism, and can-do attitude make them an outstanding partner to work with. I would highly recommend them to anyone looking for a reliable and proactive team.

We have tried Webkul's solution (too complex, non-existent support) and Puppetvendors (great support, limited functionality) before we adopted Shipturtle. Overall, it's been very good but there have been - and remain - many ongoing functionality bugs that need to be removed from their system. So I won't sugar coat that some big technical bugs exist and are negatively impacting my business repeatedly, but Shipturtle's solution is overall the best compromise between absurd complexity (Webkul) and outstanding customer service (Puppetvendor). Shipturtle's support is honest and near-realtime in most cases, and we've solved many problems together. I am confident we will continue to find more problems and solve them together. What I like the most is the humility and honesty of the support team: they own their problems, admit to them, and work in close partnership with us to fix them. It's not all roses, but they're great partners and their product is overall very good.

We've been using Shipturtle for Kala Curry to manage our growing network of artisan vendors across India, and it's been a game-changer in many ways. The platform makes it easy to onboard and coordinate with multiple vendors, track orders, and manage shipping logistics. The user interface is clean and intuitive, and the team has been responsive whenever we've had questions or needed support. That said, there’s still a bit of room for improvement—especially around customization options for vendor communication and dashboard insights and more consistent customer support. But overall, Shipturtle has helped us save a lot of time and brought structure to what used to be a fairly scattered process. Definitely recommend it if you're running a marketplace or working with multiple sellers.

What really STANDS OUT about Shipturtle is the people behind the platform. We’ve been working with Shipturtle for the past 8 months, having switched from Puppet Vendor as we needed more complex and comprehensive tools and support. While we faced some challenges along the way, the team never left us alone with those issues. They’ve been consistently responsive, patient, and genuinely committed to helping us find the right solution for our complex setup. Most recently, they supported us with a custom integration and handled it with fairness and flexibility. We’re grateful for the relationship we’ve built and look forward to growing with them. Thank you!

Shipturtle is a game changer. It's easy to use and has helped us manage vendor shipping and order syncing more efficiently. Support is responsive and helpful too. Definitely a solid tool for multi-vendor setups.

We shopped around for a multi vendor marketplace app and we ultimately chose Shipturtle because it delivers the best features and service for the price. Other companies will charge you $500+ for the same features you can get from Shipturtle for $300 or less. They also don't force you to pay for the full year up front like some of the other options. The Shipturtle Team has helped us with everything we needed help with and the dashboard interface has easy-to-use UX/UI so you don't have to be an expert to navigate the system. We recommend Shipturtle to anyone looking for a MVMP solution.

Shipturtle has been a total game-changer for us. We went from running a simple Shopify store to building out a full marketplace, and this app made it possible. The vendor sync with Etsy and Shopify is amazing because it makes it so much easier for vendors to join without having to juggle multiple platforms. That’s been huge for getting people onboarded quickly, especially when the new platform was starting up. (It's tough building a two-sided marketplace and anything we could do to get vendors on board quickly is valuable.) And honestly, the customer support is next level. Every time we’ve had a question, they’ve gotten back to us right away. Super helpful, super responsive. Not just via email, but via WhatsApp and Zoom as well. If you're thinking about turning your shop into a marketplace, just get Shipturtle. It’s been exactly what we needed.

Shipturtle has truly simplified how we manage our multi-vendor store on Shopify. We've been using it for the past few months, and the difference it's made is incredible. Syncing orders, shipping, and inventory across vendors is now fast, smooth, and reliable — no more messy spreadsheets or back-and-forth coordination. What we love most is their top-notch support team. They're quick to respond and genuinely helpful — they patiently guided us through the onboarding and helped us set up the features based on our store’s specific needs. The interface is user-friendly, but the features are powerful. Tools like vendor-wise shipping rules, automatic commission calculations, and real-time data syncing have saved us hours every week. If you're managing multiple vendors on Shopify and want a stress-free, scalable solution — Shipturtle is absolutely worth it. It’s practical, intuitive, and backed by a team that wants you to succeed.

Shipturtle transforms ordinary Shopify stores into thriving multi-vendor marketplaces with remarkable efficiency. Its intuitive vendor dashboard, flexible commission structure, and automated payment distribution eliminate the typical headaches of marketplace management. What truly impresses is how seamlessly it maintains Shopify's user experience while enabling customers to purchase from multiple vendors in a single checkout. For entrepreneurs looking to harness the power of collective commerce without technical complexity, Shipturtle delivers an exceptional balance of robust functionality and user-friendly design that scales effortlessly with your marketplace vision.

Great app and great support. We have got help even during odd hours and have seen that order processing is much faster than usual other apps. Highly recommend this app to help your operations team operate faster and with no errors.

This is a fast-growing app that has already deployed powerful new features in the 3 short months I've been using it. The team is ultra-responsive to user feedback and it was simple and low friction to get set up. Any issues are resolved attentively and thoroughly. The only downside, if any, is the time difference with support overseas.

Just what I was looking for - To allow my store to have a vendor profile section and allow vendors to manage their products through my platform. So far, the app is working very well.

No.1 integration app

excelente

Good product

Shipturtle has been an absolute game-changer for managing my multi-vendor marketplace on Shopify. It effortlessly syncs orders, inventory, and shipping across multiple Shopify stores, saving me countless hours of manual work and headaches. What really sets Shipturtle apart is the outstanding customer support. The team is incredibly responsive and walked me through every step of the setup, making sure I understood and utilized all the key features. The platform strikes the perfect balance between power and ease of use. Features like vendor-specific shipping, automated commission tracking, and real-time syncing make managing multiple vendors seamless and stress-free. If you're running a multi-vendor store on Shopify, I can't recommend Shipturtle enough. It’s efficient, reliable, and supported by a team that genuinely cares about your growth and success.

Shipturtle has been an absolute game-changer for managing my multi-vendor marketplace on Shopify. It effortlessly syncs orders, inventory, and shipping across multiple Shopify stores, saving me countless hours of manual work and headaches. What really sets Shipturtle apart is the outstanding customer support. The team is incredibly responsive and walked me through every step of the setup, making sure I understood and utilized all the key features. The platform strikes the perfect balance between power and ease of use. Features like vendor-specific shipping, automated commission tracking, and real-time syncing make managing multiple vendors seamless and stress-free. If you're running a multi-vendor store on Shopify, I can't recommend Shipturtle enough. It’s efficient, reliable, and supported by a team that genuinely cares about your growth and success.

I do like the prompt response. Very nice people in customer service!

Looks good