Reviews for Marsello: Loyalty, Email, SMS

Yosmo

2017-08-31

Netherlands

Love it! Trying out the free version and as we go we will upgrade it for this brings a lot of value to your store and creating a steady base with customers.

*EDITED TO CLARIFY*: Doesn't work if you have mailchimp *popup signup form* installed. Support responds quickly, but so far they've just responded with "it doesn't work with mailchimp's *popup*, youll have to disable one or the other." and no actual fixes. I wouldn't pay for this app, but I'll continue to use the free part since shopify apps charge way too much for simple functionality, and I can't find anything else worth the cost.

So far so good, tested and it works!

We tested a vary of Loyalty Programs for POS, including Sweet Tooth, Smile, and a few more but none of them have the ease of functionality like this App. The email notifications, no need to sign up for an account to collect points, all make this App a must if you're running an in-store Loyalty Program.

Super easy to use interface and all of the tips and tricks are very helpful! Looking forward to the free time now that I don't have to worry about micromanaging my rewards program!

currently testing the app and everything seems to be working great except one concern. i added myself as a customer for testing purposes and I noticed that as soon as I click "Share Us on Facebook" or "Share Us on Instagram" I immediately receive an email saying that I've earned points but I haven't fully shared anything. So anyone could just click the link and earn points without actually completing the sharing. It's probably best not to activate that feature of the app but it's a social media feature which is something we really need. overall great experience.

Easy to set up and use! I like that customers can earn points by liking our different social media.

UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks! has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.

We were in search of a loyalty program with all the bells and whistles that also provided great customer service. We were giving up hope until we found Beautiful Loyalty Programs for Shopify. They didn't have a ton of reviews (being a new app), but the ones they had were great, so we gave them a shot. So glad we did as they have exceeded our expectations! The customer service is top-notch and the program provides everything you would need for a successful loyalty program. Also, they have tons of help documentation articles for you to read which helps a lot! 5 stars for this company!

good and Powerful App.But Sad when you get told your review is too short. have not really used it yet, But thought a short description review would be enuf. so now I am just rambling to get to the 30-word requirement.

Very good to improve sales and keep the customers engaged and focussed.

Self Love Cosmetics

2017-08-18

United States

Easy to use and I like how customers can earn points by liking your social media sites.

Easy to instal and use. Team support is awesome. Great work. Translation could be made available to free plan. Will continue to use the app.

Loving this program. Getting a steady flow of accounts being created. Installation is simple and the support documents are very well done. Highly recommend!

So easy to use and setting it up was really simple. I love how it brings people back to my store, and I'm so happy I don't have to keep track of anything manually anymore. I have had messages from other store owners asking how I set up my rewards program. I've recommended it to everyone :) THANK YOU!!!!

Very good customer service, and not too pricey compared to other apps.

Installs easily, simple to customise and seems to work well. We have had a good response so far. This loyalty app is also the most fairly priced and best value for money out of the ones we have tried. All good! www.lansdowncountry.co.uk

BEST rewards program app! I'm so happy I came across this app. The customer service is awesome and they respond within minutes. It's very easy and simple to setup and easy to customize. This app is bringing my store www.lovezylah.com plenty of customers and they love the rewards program. I 100% recommend this app

I had previously been using Smile.io but it cost so much to get any kind of customisation. I find this loyalty program to be easy to customise and the support is great. A quick message and I had one of the support team help customise my email notifications so they looked exactly as I wanted them. I definitely recommend this loyalty program for every store looking to introduce a reward program and encourage your customers to keep coming back.

I Love it! Great App, Simple Pricing!, Brings my customer back, a must have!

Hi guys, the customer service is the best ever. They have articles with step by step instructions. So functional. I never felted alone. Thanks, Kat you are the best!

I started to use it since last one month, till now its going great...a worth considering GREAT online support. I would strongly recommend.

Just switching from another loyalty program and receiving amazing customer service and support gives them 5 stars for me! Still playing around with it but so far so good :)

This is one of the best apps i have used, there customer service reply's quick and give you useful information, i have learned to do thing with my website thanks to them and the tools they gave me. i wish more apps were this helpful.

Good system to start with, I am still playing around. This is my first time using a loyalty program! it is not too difficult for a beginner, editing my review later when i find out more