Reviews for Mailmunch ‑ Email Automations

This is a fantastic free app if you need a quick email pop-up form. The support team was very responsive and helpful when I had a question. Thank you!

Good customer service. An agent got on a zoom call with me when I couldn't manage on my own and walked me through the entire process.

I signed up for pro and then regretted it instantly or so i thought, i wrote them about my concerns and they instantly fixed my issues and i was so excited.. The customer service alone is with the monthly fee.. cant wait to see what else i can do with their services.

I truly enjoy the step by step, walk through to automate and personalize y customer engagement expereince

This does the job just fine for email subscription pop-up, but is NOT transparent about its pricing and features for paid plans. Also it charges significantly more through Shopify than it does if you sign up separately. I upgraded from free to $14.99 a month so I could send emails to my customers and was just informed I can't send a 3rd email to my customers (yes, 3rd ever email! I've been in business for two months!) because I hit the "limit" that is not listed anywhere. That's after they encouraged me to upgrade so I could send emails! I double checked the fine print which I always read and save, and it was not mentioned. If you want to use them for emails, just go direct through their website and save significant $$$$ or my advice would be to look elsewhere.

We currently use this app to offer our customers a welcome offer on arrival to our site. I was having technical issues, and support was not only quick and efficient but super helpful!

I JUST installed this app, and it was VERY easy to use. I checked my website and the email subscribe pop up that I wanted was there-so far so good! Giving it 4 stars because I haven't really had time to work with it or get user experience. We'll see how it goes, but so far it's working great!

I used this app to show a pop up box when a customer clicks on a top menu button. Works SO GREAT!! Wonderful customer service as well.

I love that this app helps me keep track of what is going on in my business but keeping stats in one place.

I spoke with James Miller regarding the Mailmunch options and features. James was very informative, helpful, and patient. I am increasing the features of my Mailmunch account because of James. Thank YOu!

Easy to use, quick to implement. I used it to create pop up banners and got the first one done in 10 minutes!

I'm using the app to get e-mails from the website visitors to send them a discount coupon and it works great!

NickeyKehoe

2021-08-10

United States

Great app with a lot of built in editing power and customizable CSS — but what truly gives this 5 stars is the OUTSTANDING customer service! Their chat function is great and they are willing to make many of the needed updates on your behalf, CSS included!

This is terribly insane to charge more than once, especially for a starter, the fees charged is much more than other edm apps. Charged 24.99 at the first place, and then 49.99 for a premium newsletter template, and telling me if the page exceeds a certain amount, they are going to charge more! All the fees are not clear and far more than the plan tells you, so ugly the way you people make money,

This app was very easy to setup. I can wait to see how many new subscribers i will get by using this app

These guys are terrific! I got a complete walk through on a personal zoom call and that really helped me understand everything! Thanks MailMunch!

Really easy to use, and satisfied so far! Only thing I miss is an option to put the pop-up on the side of the screen, and make the site usable even without clickin on subscribe or cancel :)

I decided to use this app because I wanted to increase more sales and emails to new customers. So far it's easy to customize.

Easy to use, and really clear, never had to use customer support but only got good reviews about it. Very useful.

Very easy to use this App and pleased with the options even in the free version. Looking forward to working with the App before upgrading. No negatives so far!

Super simple to setup and get your email auto response configured. Took about 5 minutes to setup! Highly Suggest!

love it! amazingly easy. i have the free version and will definitely upgrade. love not being pressured and to learn and feel comfortable at my own pace to grow with it. already have email subscribers--now on to the forms and landing pages!

I use this app to help with sign ups and it is great and easy platform. It helps with organizing campaigns and events for a great way to connect with the target audience longterm. I highly recommend this app.

Excellent support and very quick to address questions and help. Alex was prompt and efficient with addressing our enquiry.

EASY TO USE & SETUP Already capturing visit info that will let us build strong customers & relationships!