Reviews for Lumise ‑ POD Product Designer

It' s really a great application for anyone who wants to offer customizable products. It meets all our needs perfectly and the staff is very helpful at all times.

Perfect its an awesome app with a really good support. I would only recommend for small businesses as a startup

I'm starting a print shop and needed customization. I choose this app because it had features I was looking for to use for my site. I tried another app but with 3 days left in the trial, I wasn't satisfied. There was an issue, probably because of the template I'm using, preventing the customize button to show. I received Jade through customer service and was blown away. She made a few attempts and it still wouldn't show. She submitted it to higher up and keep me in the loop of the time frame. Took maybe a full day, now I delete the other app and post my site. Again thank you Jade for a job well down. Great App and I definitely recommend for features and customer service!

Too many Bugs, and the worst bug is the customer service, shall we do the debug for Lumise ? I can, but they read without reply make me wanna quit it and leave the 1 star rating. Recently they still sent the mail to us and ask for give them a chance ,what's going on ? Why you don't reply us your app full of bugs at beginning ? I had reply you not to bother us any more, but you still send the mail to us ... , I had resend you mail to shopify , they will told you not to do it .

Having explored all the applications available, I haven't found anything as complete as Lumise. Certainly, at the beginning, it's a bit difficult to get used to all the configurations and so on, but it turns out that behind it, there's a great team ready to help you with any issue, and that's what I really appreciate about them. In addition to their unapproachable quality of support, the app is superbly well designed with simplicity and mainly compatible with all devices, as we know most apps have a lot of bugs on most devices. Personally, I highly recommend Lumise to anyone who wants something very professional. Thank you very much Lumise!

Great app and great support from Jade! This is the most comprehensive design app which meets all our needs. The best is the support from Jade who helped me with my difficulties, making recommendations and also fixing exactly the issues i'm having. Definitely recommend this app.

It has many features that covers a lot of requirements. It's hard to use it but their customer support helped me a lot!

Great app. Works great, nice customization features. The customer service is very good also. Friendly and to the point.

Great support with helping me set up my first product, Thanks for a wonderful app and helping me :-)

I am still setting up this app but so far I have had a great experience with it and it seems to meet my needs. I had a few questions about getting started and they emailed back within 1 hour on a sunday, which i really appreciated. I have still yet to test the app on customers and see how the received files will print out, but i can't see a problem so far and the design looks really clean. I can't wait to release it to my customers! UPDATE This app has changed my life. I never realised you could create links to your design to share. I will create the customers design and send them a link, they can then edit it and send it back to me. With every order made by a customer, i can go in and make sure its centred and take out bits i don't need before print. This takes less worry of the customer of doing it wrong and cuts my set up print time by 80% My only suggestion to make this app perfect would be to integrate it with shopify's cart. I think customers get confused about having to put their print size in the cart first. It would be great if the 'checkout' button in the app took the customer to the basket page of the website instead of the final checkout page that has no way to go back to the website. I realise that i could perhaps move size prices onto the app, but this will also confuse them. They're a confusing bunch!

Honestly great app, the customer service/support is really quick and helpful. they helped get me set up and organized super easily! Definitely recommended! Check it out on our site to see it in action www.tntprinthouse.com

Thanks jade for assisting , loving the plug in so far . Thanks for the speedy response . recommended , easiest one ive used.

Best part about Lumise is the support. Every program has its limitations but works well as intended.

Moving over to Lumise from another product customizer. I would definitely recommend using this app. The product customizer is super easy to use on the back end. On the front end it looks really professional and clean. At first I had trouble installing the code onto my shopify theme however I was helped by customer support (Jade) on the spot! Jade was able to install the code for me in a few minutes. Overall I am very satisfied with the customer service and quality that Lumise offers!

Best app ever. Jade from customer care is fire. Thx again for all the support and patience. We are glad for this colab.

so awesome and excellent customer support. Sarah got me up and running. i recommend this app to any custom store

I am a few days into using this customization app and have been extremely happy. I have literally tried almost every customization / personalization app and Lumise was the only one that met my needs. I have a text heavy customization product and the text editor in their customizer app is better than anything I have seen. On top of that their support is outstanding available when you need them. Jade in support specifically was able to figure out the problems I was having as well as do some UI customizations over chat! She couldn't have been more helpful and knowledgeable. Lastly, the Lumise mobile experience is very, very good. It's the easiest mobile customization product I have used in terms of text editing / transforming and I know my customers will end up checking out rather than giving up.

One of the best T-Shirt design Apps I've tried. They have a great support team that will proactively help you to set it all up with no fuzz. Special Thank you for Jade from their support team!

Thank you to Jade she helped me fixed the issues I was having with my store. I was having difficulties and she knew exactly how to fix it. Thank you! The app is great and I'm really happy, hope to see them bring more options in the future.

great app!!! ...........................................................................................

Great app the features are simple and easy to use, what I like most is the excellent customer service from the staff. They are willing to help you at any hour of the day. Would strongly recommend this app to anyone looking for a customizer for their products

This app helped us with our print-on demand printing business. Very easy to set up and easy to use in our customer's end. 4 stars for the app ( because there are few things to improve) this 5 stars is for Jade!

I love this app. I tried using it a couple of years ago with Wordpress and I had a lot of trouble. Never reached out to support, just gave up. I recently tried it again and the online support agent, Jade offered assistance while I was using the app. She was able to help me understand why I had trouble before and helped me fix the issue. Now I fee confident that this app will work for us and our needs. I can't rave enough about the functionality of the app and their support.

I had good service I recommend I had a lot of help working the app. they helped with a lot of errors I recommend them

Lumise is a great app. Highly recommend. Jade from the support team was wonderful. She setup Lumise on my Shopify store and helped me with setting up the products and the customize button. Thank you so much Jade. I appreciate all the help you gave me.