Apps

Reviews for Lucky Orange Heatmaps & Replay

2020-08-10

United States

This app is amazing, I love how deep it goes into whats happening analytically. I love watching the live views. The only problem I have is that it's not always on the ball. I can be on Shopify Home and have 3 visitors on my site but lucky orange says no one online. It's a little glitchy but I'm sure they're ironing out that syncing issue. It's great to see your customer's journey on your store and perfect for spotting trends. Overall, I do actually love it.

Shopsster

2020-08-03

United States

This app absolutely rocks! It helped me identify a lot of flaws in the store design & I took those inputs to improve. For new store owners this is an absolute requirement. Go for it, the value is beyond measure and user interface & observations are a breeze with this app. Once you check this out, you will not search any further, makes life easier.

GALT webáruház

2020-08-02

New Zealand

I really like this app, show you exactly what is your customer doing and help you to figure out what to improve in your shop. It is a MUST if you want to improve your shop. Highly recommended!

All Clothes Hawaiian

2020-07-31

United States

Update: 15? Minutes after leaving review the owner of the company called me up to solve my problem. Turns out I had an old account(cancelled) from a long time ago and this new one - when I tried logging in this morning my browser used the old saved Username and Password - and that's why it wasn't working this AM. He walked me through deleting the app and reinstalling it after he deleted the old account. Bing Bang Boom - Problem solved! My error not theirs. Great Customer Service..Obviously! Installed the trial version, it worked for 1 night, next day it said my trial was up (was supposed to be a 7 day trial) but message said if I "tweeted" about lucky orange I'd get "another" 7 days Free. Did it, said it worked, but now users are not seen or recorded. Uninstalled and reinstalled, same thing. Upgraded to Paid membership, still doesn't work. And now the Free 15 minute phone call appointment scheduler is showing nothing is available till next week.

Alana Spa Equipment

2020-07-31

Canada

I highly recommend lucky orange. The insights are invaluable. The recordings page gives me a clear look of exactly where my traffic is coming from and how they're interacting on my site. Then the individual recordings let me see how my sites page is formatting on customers devices, as well as if everything is working right. The insights alone from this app will pay for itself hundreds of times over each month for me. Thanks lucky orange!

Mabel Chic™

2020-07-29

France

nice app, useful and very nice to store for optimiz the website and categories of website, very nice app.

Cool Cat Cooler

2020-07-28

United States

Very thankful I was able to extend my free trial as I'm still working on getting details set before I open my store.

Caring Mommy

2020-07-28

Slovakia

Absolutely amazing app and also a must-have tool for a better understanding of customer's behavior on your store, especially when you beginning. It helps me a lot to see where's the bottleneck of my website funnel is, we do recommend it!

Astro Globes

2020-07-27

Australia

I Love Lucky Orange! The amount of information it provides is indispensable! I definitely wouldn't run a store without it.

The Brick Ship House

2020-07-24

United Kingdom

This app is amazing for seeing exactly what customers are doing on my site. Probably would have given up completely, but this has given me faith that customers are spending a long time and are very engaged in my store. 7 days wasn't quite long enough for a free trial for me while I learnt to optimize and make sales, so I enquired via email and it was extended without hesitation. One of the most important apps I've installed!

Operation Motivation

2020-07-23

United States

A fantastic tool to really understand your customer and future customer behavior. Its intuitive and east to use. Highly recommend it.

Shoplanza

2020-07-21

Namibia

I've been using this app for the past 5days after having countless apps installed, I actually gave up when I found Lucky orange, in one week I could fix so many things key factors I never saw as the creator, If I could give 10 stars I would have asked for 20 stars, I love this App it's no hassle to setup or hours and hours of adding HTML codes to your store that could crash your income, plus the support line is super friendly and always willing to help.

Just Pretty Beauty Supply

2020-07-21

United States

I just installed the app yesterday. I have a new store and I'm steady making changes to it. I do not like that my numbers and information is wrong because the app was tracking me as I made changes. If this can be fixed I will keep it.

The Capitalist Store

2020-07-20

Belgium

Phenomenal app! It really changed my analytics game. After using it, I got insights in customer behaviour that would allow me to increase sales convertion! I highly recommend Lucky Orange!

PalmNUTZ

2020-07-17

Australia

I probably signed up to this app too early ... it definately does what it says, and it's pretty cool and was really quite good to see where customers were leaving my store. Alas! my shop is not making any sales so I've decided to remove this and sign up when customers start pouring in...

SlayThyName

2020-07-16

Germany

Been using it for a little while and it's pretty great! Still need to learn to harness all of its features.

AMY ONYX

2020-07-14

United States

I love Lucky Orange. It's super advanced and helpful. I plan on using it for a long time.

AjjiVision Creations

2020-07-14

United States

This app gives me the inspiration to not give up on my business. I get to see that there are people that are spending a lot of time on my website, meaning that some people are enjoying our products! That feels good. But I need to keep putting the work in to make it a better experience for them. I can see first hand how people are navigating the site because of the what this app offers. I'm only getting started but I'm seeing the potential in consistently using this app. I get insights from it that I just won't get in any other way. Plus I haven't even started using the chat feature. Looking forward to that!

Camp Home Canada

2020-07-14

Canada

Lucky Orange provides us with the data we need to understand our visitors and to improve our website conversions!

Opera Beauty

2020-07-13

Belgium

Have been using Lucky Orange for two monthes now, great app! Keeps all data neat and gives great insight!

Klaro Beauty

2020-07-13

Canada

This app is the best. It definitely helped me fix the broken parts of my funnel. Even the free plan is suitable for starters. Recommended!!

Purdie Photography Designs

2020-07-12

Australia

I love this app. It's cool being able to watch live recordings of what your customers did on your site. It helps you to see what they looked at and where they left. I saw a customer on my site, bail out at shipping time as she didn't want to pay a small amount for shipping. This information is interesting and helped me have confidence in my actual products plus I redesigned my navigation menu as I could see people were getting lost and stuck. It's cool when you leave it open on your desktop computer and you hear a doorbell sound that someone is on your shop looking around. That's really fun. Love using this app.

In Style Corner

2020-07-11

United States

Great App! It has helped us a lot to understand what is happening in our new website. Thank you Guys!

Circle and Luck Company

2020-07-10

United States

I am very happy with this company! I have used them before with other stores & they always help me figure out what is wrong with my website early on.

Slidebooks Consulting

2020-07-09

Australia

The heatmaps take for ever to download the data. And 90% of the time the page crash before the end of the download. I tried to decrease the amount of data by creating a sub segment and request data for only 1 day . But the same thing happened. I contacted the support team 1 week ago, but did not receive any answer. Slidebooks Consulting (www.slidebooks.com)