Reviews for Loop Subscriptions

Resuelven dudas de forma ágil y rápido. Hacen seguimiento de las consultas si no están cerradas. MUy buena experiencia

Great and effective service!

Great experience so far. We are about 2 months in. Onboarding was fairly quick and efficient and the team is very knowledgeable and kind.

Really fast response to queries.

Customer service is exceptional with Loop. They are prompt, courteous, and always follow up to make sure all questions are answered and issues are resolved completely. Explanations are easy to understand and the reps are happy to walk you through any steps needed. We've been very pleased with our experience!

Great app, accommodating & personlised dedicated support

Very happy with the app and especially the team’s reactivity – quick and effective support!

We are so happy we made the switch to Loop! Their team has gone above and beyond to help us get everything set up and installed, and is always available whenever we need help. We switched from another subscription platform, and Loop is much easier to use and has a ton of great features that have helped our subscription growth and retention!

Amazing customer service, fast and knowledgeable, gets my issues fixed ASAP!

We came to Loop after using Yotpo. Loop has been incredibly attentive, they have a slick program and they are always quick to respond to any question or problem. Their app is very user-friendly, they have plenty of useful tools and amazing depth of analytics. We have loved working with Loop.

We made the switch from a different subscription app and had the absolute pleasure of working with Manan as our account manager at Loop. We couldn't be happier with the support we've received. Manan is not only incredibly helpful and kind, but he also brings a calm professionalism that makes every interaction easy and reassuring. No matter the issue, the Loop team consistently go above and beyond to resolve it efficiently. Their willingness to act quickly, especially in time-sensitive situations, has been a huge asset to our team. It's clear they genuinely care about providing the best service possible, and that makes a world of difference.

Loop is awesome! Manan for the win!

Great experience. This team knows what they are doing and the response time is incredible. Somthing to look up to.

Definitely the best subscription app on the market right now. Love the team

Loop enabled us to launch subscriptions in our Shopify store with zero friction. The onboarding was well structured and fast. The Loop team is friendly and responsive. From our perspective, setting up plans is very intuitive, and our customers can start, pause, or modify subscriptions effortlessly in their portal. The Loop app is stable and genuinly rich in features. All the features work as promised. Documentation is clear, and the UI makes operations simple. Overall, we’re very happy and confidently recommend Loop to brands going into recurring revenue. Thank you so much for the fantastic feedback! It’s great to know that our features, support, and documentation helped you get up and running quickly. Your recommendation means a lot to us — we’re here to continue supporting your success! 🙌 - Loop team

great app

We came to Loop after using Appstle and Recharge, while also considering Skio. Loop offers the same functionality as Skio but at a much better price both monthly and per transaction. After nearly a year, our experience has been amazing — the team is responsive, integration is seamless, and our site has never broken (unlike with Appstle). I’ve already referred two people, and Loop has helped us scale our subscription program thanks to intuitive cancellation flows and gift options. Easy 10/10. Thank you so much for the amazing feedback and for referring others to Loop! We’re thrilled to hear that Loop has helped you scale your subscription program and provided a seamless experience. Your kind words about our team, functionality, and support truly mean a lot to us. We’re here to keep supporting your growth! 🙌 - Loop team

Great integration for integrating sub for our brand. Really easy to use out of the box - and great features around widget customization and retention flows. Also, really helpful customer/technical support when I needed it. If you're looking for a subscription app and are looking for great starting place, Loop is the way to go. I've worked with several other sub management apps and even the free ones don't compare to the out of the box feautres you get with Loop. We appreciate the wonderful feedback! We’re thrilled to hear that the integration and features have worked so well for your brand. Your kind words about our support mean a lot – we’re here to keep helping you grow! - Loop team

We've been using Loop for a while now, and it’s been exactly what we needed. The platform is easy to use, works smoothly, and makes managing subscriptions simple. Support is quick and helpful whenever we have questions, always providing clear answers and practical solutions right away. Highly recommended. Thank you for the wonderful feedback! We’re so glad to hear that Loop has been a great fit for your needs. It’s awesome to know that our support team has been helpful in resolving any questions you’ve had. We really appreciate your recommendation! - Loop team

CS has been great, always willing to help and teach us how to utilize the platform. They take the time to make the program better. We’re so glad to hear that our customer support has been helpful and that you’re learning how to get the most out of the platform. We’re committed to making your experience even better! Thank you! - Loop team

Legendary service. Legendary app. Absolute BEST in the game. Thank you team! Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you! - Loop team

Battled to navigate setup a little, but Loop Support was very helpful and sorted out the issue quickly

Loop has been great to work with and our assigned CSM has been finding solutions for many of our unique use cases. Highly recommend the app. That is a fantastic feedback! We’re thrilled to hear that our team has been able to find solutions for your unique needs. Your recommendation means a lot to us, and we’re excited to keep working together! - Loop team

I have been a fan of working with Loop for the last 6-9 months. They have strong customer service and I especially like working with their success manager team. Yayyy! We’re so glad to hear you’ve had a positive experience with our customer service and success manager team. We truly appreciate your continued trust in Loop! - Loop team