Reviews for LiveChat: Live Chat App

Wuxly Movement

2019-01-10

Canada

Really like how easy this app is to use. It also clearly notifies you when an incoming chat is coming in. There is useful information provided on the side of the chat screen that shows you the name and contact info, where the customer is located, the links they've clicked on so far and more.

White Rabbit Skin Care

2018-12-17

United Kingdom

I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions

Fromanteel Watches

2018-11-13

Netherlands

Functional, easy to use, full of information and indicators in order to quickly support customer requests.

ÓRTTU

2018-11-13

United States

Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!

FitMe-Foods

2018-09-25

France

easy to use and effective. Good customer support, quick to react. Good integration in our website. Recommended.

Signatureautoparts

2018-09-25

United States

Useful app for e-commerce store. One thing I just want to request if you can integrate shopify like we can see the shopify details beside the chat box

loishazel

2018-09-08

Australia

Easy to use, great way to connect with our customers and provide instant help for their queries. Highly recommend

Terraintechparts

2018-08-02

United Kingdom

Installed this app with apprehension as there are lots similar. BUT WOW its so much better than expected. I couldn't recommend this app enough! If you want to get more sales and improve your customer service then install this today...

Www Securitystorehouse Com

2018-07-18

United States

This is the go-to professional app with everything you need. Not only does support check in on you to make sure you're okay, but they even go the extra mile when needed. Great service and app. www.securitystorehouse.com

Original Irish Dirt

2018-07-12

Ireland

I absolutely recommend using LiveChat for customer support and increasing sales conversions! I was thinking of using an alternative tool first, however I find a fact that majority of the customers is familiar with the brand already as very supportive when they are about to approach us online.

The Nest Shop 3

2018-07-12

Norway

We are just getting used to it and are happy with it so far The Nest Shop

Walltones

2018-06-05

Netherlands

Manipulative, hard to use, unintuitive.

The Cake Planner

2018-01-24

United States

LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.

X31 Sports

2018-01-23

United States

That was a horrible hour of installation and then removal of your LiveChat plugin. We canceled our account immediately. 1) You should not push chat accounts live to the website before finishing "set-up" 2) You should actually remove the chat from the website when it is uninstalled. 3) Not allowing you to remove a profile picture, use of default chat icons, or changing the default greeting is horrible service. Their Shopify Chat integration is flat out broken.