Reviews for LitCommerce Amazon eBay Etsy +

The support is awesome; very kind team and answered all of my questions thoroughly. The app is very smooth and just as advertised.

I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.

I've tried all the tools and made quite a mess of my inventory trying them out. I swore I wasn't going to try any more integration apps, but I reluctantly decided to try this one in a weak moment of desperation. WOW! THIS is how all the others should work, and I have been able to tease our the issues without causing further issues. They are very clear in their messaging about what will happen if a setting is enabled, which caused me to pause and reconsider where other products wrecked my systems. Furthermore, their customer support was quick and helpful in correcting the remaining issues! Harvey helped me on a Sunday to sort through SKU and linking issues, and was very polite in the process. Cross-platform listings are really difficult, but LitCommerce has finally made it a lot simpler. I think I can finally get back to running my business instead of my business running me! THANK YOU!

Harvey from the support is fast & efficient! Solve my problem immediately.

Charming Beads

2024-10-24

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

Excellent to work with.Instant support from the customer care.

Fantastic customer service and quite simple to use!

Very responsive support. especially Harvey and Rosalie.

Great Team!

The app has worked well and saved me a good bit of time. Also, I recently asked customer support for some help with a question and the custom service individual was knowledgeablem pleasant and very helpful! Thanks!

We love how LitCommerce allows me to easily sync my inventory and orders across platforms. The customer support team is fantastic and always ready to help. It's been a game changer for our eCommerce business!

The customer service team is exceptionally responsive and friendly, always providing prompt and helpful support whenever I encounter any issues!

Time saver!

Great assistance and just a click away.

Very easy to use. Customer service is on point also, took care of an issue I had in no time.

Sehr praktisches Tool mit dem man verschiedene Marktplätze gut miteinander verknüpfen kann. Bei Fragen oder Problemen hilft einem immer sehr schnell der Support über den Chat.

The ap didn't do what I needed it to do and was unclear, even after talking to assistants. There is no way to cancel this ap on shopify, no cancel button. I contacted them to cancel it, they said they would not charge me. They have charged me. I am now trying to get a refund. If you had a CANCEL PAYMENT button, you would not be getting a 1 star review. This is the 3rd time I am trying to stop this ap. Just taking peoples money, with no way to cancel it, is really bad practice. I will be reporting this to my bank fraud team.

We have been a multichannel online store for many years, utilizing some higher end and costly solutions to manage our listings, inventory, and orders across all of our channels. Litcommerce does all of the above and does it at a very affordable price. We transitioned over to Litcommerce back in June and haven't looked back! We highly recommend this app!

Harvey was very helpful to get things up and running. It was quite straightforward but he gave me confidence in a supporting role - being there as a back up if needed.

Rachael solved my problem with google shopping when I could not get some ads to upload. Very pleasant to work with,

Very Best App and their custom support is amazing.

amazing live support. very patient. she walked me threw every thing step by step, from linking my market places on both Esty and tik tok, and importing products, correcting sync errors, and helped me make sure that the orders where syncing to the shopify main store. I'm super impressed. highly recommend.

Love the app, lifesaver. And the support is top notch. A++++

The app is very useful and the team support is awesome. Would recommend everyone to use it.

Retourify e. K.

2024-09-26

Germany

Sehr schneller und kompetenter Support. Litcommerce ist schneller und letzten Endes einfach zu bedienen als viele andere Tools. Besonders praktisch und essenziell ist die Sync-Funktion mit dem Invantar, um Doppelverkäufe auf mehreren Plattformen zu vermeiden.