Reviews for langify ‑ translate your store

Langify is the best translation app ever. Not only will it let you FULLY CUSTOMIZE your translations (ALL OF THEM <3 ) but they are ORGANIZED, a thing other apps lack. The support they provide is incredible; quick responses and solutions. Totally worth every penny, keep the good work guys! <3

Very happy with this app. We had another solution initially. I'm more than glad, we finally have chosen this one. Very good and fast support from the team as well.

Overall the app is super intuitive and well structured - fantastic. Further, since I have absolutely zero coding skills I had troubles to install the switcher, customer service was absolutely outstanding: Wrote them on Friday evening like 8 pm, response 8.20pm and we helped me to do some adjustments until 11 pm. Super professional and serious company can only highly recommend if you take your business seriously.

Unbelievably quick service in a time of need. Whoever developed or maintains this app truly deserves to be at the top just in terms of it's functionality and customer service. Asking for help was like opening a chat app and shooting a message over, replies and fixes were immediate. Please choose Langify if you want a highly functioning, bug-free add-on for translations & the best customer service you will ever experience in the industry.

All the team in charge of the app is really professional. I haven't seen anybody answering the emails so quickly in my whole life! haha Everything just perfect! We didn't know how to put the languages switcher on our screen and they did it for us extremely easy and quick. Thank you very much for your help and support!

In the process of installation, we encountered some problems, as well as the style that we want to adjust to the display form of our website. The technical service personnel are very enthusiastic to help solve them!! Thank you very often.

Im very happy about this app!! Great customer support, thanks again! I can recommend it!! Great job guys!

We needed to move the language switcher to the bottom of the page and Johannas and Wolf helped us do it. thank you for your great support!

Anthoshop

2018-11-21

Greece

I would definately recommend this app. I have been using it for 2 years now and it works perfectly. It is easy to use and the support is great and very quick! Value for money!

Plagued with problems, after months trying to make it work I decided to uninstall it, but and even that is causing errors. The app is stuck in my code, very bad experience and poor support. I will be complaining to Shopify. I have been using Shopify apps for a few years, this is the only time I have had such a bad experience. UPDATE 11/13: After the developers FINALLY logged in to my store and deleted their app, they DELETED THE WRONG VERSION. I specifically asked them to remove the Spanish version (in writing via email) and they did exactly the opposite. ALL MY INFORMACION IS GONE. I cannot believe the level of incompetence!

Langify has been great. I wanted to translate my website and it has enabled me to do this without any previous experience. The support team have been great and always quick to respond and helpful even with making functional alignment changes as I was translating from a Left to Right to a Right to Left language. Highly recommended!

They really have the best customer support!! They answer immediately to email requests, log into the account and fix the problem. Thank you !

The support team is amazing and super fast to help, they helped me way quicker than I was expected! very impressive Honnestly, I am really happy with this App and I would really recommend it :)

The support of this app is great, and the app is definitely worth the money !! Translation works perfectly and it’s super easy on the other hand

The App works very good and the customer service is very quick in case you have questions or encounter problems.

Great app, and the support is fantastic! I ran into a little problem, but the support helped me fix it very quickly! The app is easy to use and is reasonably priced.

The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.

Great app with great support! The app is very user-friendly and the people of langify are there to help you as fast as possible! Recommended!

Super quick (within 2 hours) and effective support from Langify teams when we had translation issues. Thanks for your help.

My Honest Review of the App and the Support. As many other merchants who need to localise their ecommerce shops, I was looking for a solution that would really benefit my business. After reading and reviewing video tutorials of many apps I decided to give Langify a chance (a lot of people were writing about superior support, and I wasn't buying it much). Little did I know, I stumbled upon some obstacles due to my customised Shopify theme and asked for some advice. Within 25 minutes, by God I swear I was expecting to receive smth like 'your ticket number #123456 was confirmed and you will be contacted soon' (usually it takes few hours or even a day), I got a response and a whole support team was working on solving my problem. Read this very carefully - I was only on a trial period, the issue was not in the scope of the Support team, but they fixed it. The communication was very fast, rapid I'd say. I only had such customer experience once in my life - at the nordic business forum. So whether you are still hesitating, wait no more. Give this app at least a try. And if you will stumble upon any issue be sure that you are backed up by dedicated team of very kind and caring people. Do you need any other reason to get started?

I've been using this app for a few years and it's the best app for having a bilingual site on Shopify. It's really easy ti set-up and we usually get a really quick response if we need any help with anything.

Can't express how satisfied I am! It's a little tricky to get everything translated, but it works perfectly AND if not, there is a highly professional, yet friendly and caring support team, that works out every problem extremly quickly. All you other Apps: this is a benchmark!

Thank you Mr. Wolf from the customer service for helping me making my decision of un-installing the app. Here's my original review : "For everyone who's using a paid theme developed by a third party, I do not recommend this app. Because Langify interrupts some key functions, for example, my theme allows customer to preview a variant's photo in a small gallery, but with Langify implemented, the gallery no longer shows properly. Also, the language switcher is not designed to integrate properly with the theme, it's extremely ugly... For the store owners who already paid $140-180 for a beautiful theme, why ruin everything with the language switcher!!!!" I didn't contact the customer service after encountering these issues because for 20 minutes, my whole website was completely blank, it gave me a heart-attack. It was Shopify customer service who helped me to roll back and got my website back. I'm sorry but after such a horrible experience, I don't even want to contact customer service. But after I posted this review, Mr. Michael from customer service contacted me and asked me to give them a second chance, and offered me free services to fix the issues, that's why I reached out. And I have to say, their technical support was very nice, fixed the issues, however, up till now I still see many missing spots where I did translate in the Langify app but didn't show up properly on my website. And the customer service explained that I need to manually add each spot in the "custom" translation. I don't have 365 days on the translation. I want this to be done. And our lovely Mr. Wolf, sent me a quite strong-worded email, saying that first, I should update my review, because it no longer reflects the truth (which I sadly disagree because it is true that it originally made my code a mess, and for a good enough app who charges 17.5$/month, this should've never happened), and second, Mr. Wolf said he's "surprised" that I never contacted customer service before I left a review. Listen, I appreciate all the great support, but I want an app that works, perfectly, without destroying my code and forcing me to have the customer service spend hours to fix it! And Mr. Wolf's attitude made me think that the awesome support I received was only to have me change my 1-star review. So here I am, changing my review, I will add an extra star, to thank Mr. Michael and Johannes for all the great help. But hell no I am not happy with this app, and I am uninstalling it now, even though I am already charged for the first month.

I used langify to translate my website in German. Everything works good. Had a little issue with customizing the language switcher button in the beginning, but the support team from langify was very quick to help me. Recommend this app! Great functonality and great support team!

I use this app since a while. As I now took some changes and couldn`t figure out some tiny changes, I got immediate help by the support team. They even changed the coding for me and everything for free. Do they work all around the clock? Thank you for your amazing help.