Reviews for Klaviyo: Email Marketing & SMS

Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.

Elizabeth W, Is the genius and helped me with my issue superfast!!!!

light years ahead of my previous CRM system. Klaviyo makes building newsletters and segmenting my subscriber base really easy. I've automated many flows on my own. I'm not a techie and everything is easy! It is also an easy integration with Shopify.

Klaviyo is very intuitive and their customer service is excellent!

I love this app. It is probably one of my most used app that I pay for. It seamlessly integrates with shopify. I have seen my business grow with consistent campaign emails. Probably the best digital marketing tool out there. A little expensive for a small business, but when you learn how to use everything it has to offer, its totally worth it!

Been using Klaviyo for 4 years now, it has grown and evolved and keeps getting better. Best marketing $$$ we have ever spent. Customer support is good, flows and automations will make you money. Thanks Ron

AAA+++

Super helpful support team and community. Powerful features. Highly recommended!

Great support.

Really simple to use and love the flows

Very responsive support team. Excellent app.

Amazing app

Chris was the most helpful person in setting up a new flow. Helped me walk through each step and provided guidance throughout the process. Thank you, Chris!

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

Klayvio has excellent training and is easy to use for all my email marketing campaigns.

There is a learning curve to using this platform and the new rules with email have made that harder. The first time I used this app I thought it was great, but then my account was disabled and that caused me great frustration. I tried to reach out to someone and it wasn't easy, but a real person did connect with me. She explained what was going on with my account. Thank you for helping me out. Now, I think I'm back on track.

It is so seamless to share info between Shopify & Klaviyo. It's hugely helpful for my email marketing to have Shopify customer information accessible in Klaviyo. The help team is also great when I've needed to troubleshoot something.

Klaviyo has been great marketing tool to advance my business

Me encanta Klaviyo, me ha hecho mucho mas facil todo el proceso de comunicacion de email con mis clientes. He usado varia automatizaciones de otras aplicaciones, e incluso del mismo Shopify, pero desde que uso Klaviyo ha logrado que sus flujos automatizados me generen mayor conversion.

Muy buena herramienta.

Top

Fraudulent company, scamming money for Free plan!! they invoiced me for the Free plan and say that I had a paid plan, although I changed to a Free plan 2 months ago and the money was not taken from my bank account, then suddenly I don't know why Klaviyo announced that I never had a Free plan and that's why I now pay absurdity and SHAMELESSNESS! Be careful they are scammers!! when I asked for a refund, they suggested Cancel subscription :D - nice service, what can I say! A very poor customer service :( I'm brand new, I don't have any clients yet, and when I tried the Klaviyo app, all emails went directly to spam. so...My ability to use this app is limited by this fundamental flaw. When I wrote to Klaviyo support, I received a reply that they did not offer any help if I had a free plan and suggested that I purchase a paid plan, however, since I'm a newbie, the paid plans are not good for me.... the very unpleasant situation.. it turns out their application requires payment to work at all in my case ... ugh bad attitude :(

Pour l'instant, je n'ai pas encore fait d'email marketing ni de SMS marketing. J'essaie de bien prendre en main l'application avant de me lancer surtout qu'elle est entièrement en anglais.

great support