Reviews for Klaviyo: Email Marketing & SMS

I spent hours setting up my account and creating a campaign only to have my account disabled the moment I tried to use it. I'm still trying to figure out what happened. Complete waste of time!

Awesome app. It is a little hard to use at first but with all the videos of how to do everything it's now simple and pretty straight forward. Thanks!

Emails from shopify sign up page doesn't go to any list. Customer service tried to help me solve this problems, but after all it stil did not work.

Very practical! sending your email campaigns fully automated is very important to us. I can't do without this application anymore. Congratulations! https://vmx-running.com/

Isn't Working this App! The worst ever... And they don't have any support!! :@

Great email marketing solution for ecommerce.

Great customer support and awesome logic and trigger functionality.

This app is the bees knees. I can't think of anything more than offering more employee functionality for other users. Geeky apparel store: https://threadiverseapparel.com/

Great email app for Shopify users. Check out our site at www.edgeofmod.com!

This app is amazing.It is very logical and requires focused attention initially, but once you get past that it's smooth sailing. The only thing that could make this app better would be more YouTube videos demonstrating its functionality in a practical manner. I think it would take over if it had that.

Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.

Klaviyo is a leader in email marketing and has been great addition to my shopify marketing tools.

No feedback system explains why this software is so faulty. - In the setup it asks you for the color you want your buttons, you choose it but in the emails it has a different color and you cannot change it. - There is no simple way to add the customers name. - There is no simple way to email old customers. - It is buggy, some buttons dont do anything. - Sometimes some changes save and sometimes they dont. - Klaviyo branding in the bottom, why?

Cette app semble vraiment complète et je vais commencer à l'essayer. Je reviendrai poster ici pour partager mon ressenti.

great stuff looking forward for more stuff to come out from these guys. keep up the good work. just some minor flaws but still a great app. I highly recommend https://www.inerchi.co/

Wish I had found this earlier! Get this app. It's really worth it and much needed.

complicated to use/set up and i couldnt easily get emails to send. also help/support desk does not reply to my requests for help. trying another app for better, easier use and greater support desk.

Each email sent out to people has something like 'from klaviyo' written at the bottom. This makes it look tacky and unprofessional. I would definitely change my review if this was't there.

The reason I migrated to shopify was Klaviyo. Stunning system, support and results. The new visual flows have have made an excellent system simply unbeatable. Love it.

Love the app! Wonderful email templates! I highly recommend it!

Theres no support for this app and it is WAY TO COMPLICATED to set up with out a live chat of some sort. dont bother!!! youll kill your self after trying to fugure this complicated program out. Bummer

Bought into Klaviyo and was initially impressed by the claim that we could use it for both our Shopfy store and Amazon FBA etc. It is great with the close integration to Shopify BUT... Hugely disappointed to find after spending a small fortune redesigning all the emails and flows etc, that Klaviyo only support Amazon USA only. Apparently the rest of the Amazon universe is invisible and unimportant to Klaviyo... We now have to spend more money in a separate service to support our Amazon UK channel - Not impressed!

Very good app, easy to use, very complete, efficient dashboard.

I really wanted to use Klaviyo for my store. I truly did. But their support haven't replied to a single support request in 2 weeks. The only email we got was this automated template from Erica, SWEARING it wasn't one: ""As you probably know, Klaviyo is known for sending data-driven, targeted, automated emails. This message is not one of those automated emails (I swear!). I'm just on the team over here looking to learn a bit more about what brought you over and get you any additional resources you may need to help get you up and running. If you're familiar with Klaviyo and/or don't need any assistance, no worries - but I'd be happy to chat to get you pointed in the right direction! Hope to connect soon, Erica"" That email was 7 days ago - I had replied 1 hour after receiving it, not expecting an immediate reply because it was so obvious... but no reply since - only tons of spam. Mailchimp it is!