Reviews for Klaviyo: Email Marketing & SMS

Intuitivo e fácil de usar.

Klaviyo is the easiest app to use for marketing campaigns and for tracking email marketing.

The best and simple EDM tool I used.

Klaviyo is great! Black Diamonds New York get's so much from our partnership with Klaviyo. Thank you Klaviyo from the entire team here at Black Diamonds New York. p.s. If you need a beautiful, hand crafted engagement ring, subscribe to our emails sent with Klaviyo!

perfect for successful marketing

Quickly respond, questions well answered.

Much more user friendly than and cost effective than Hubspot for email.

wonderful support and ease of use

Klaviyo is a very powerful and useful tool ! I highly recommend it !

thank you. klavio is one of the indispensable applications.

AMAZING customer support! And very easy to use.

Exceptional support and prompt attention

La he usado ya en varias tiendas de mis clientes y la verdad es una herramienta muy buena para recuperar ventas.

Epic shit - single handily gets us 30% revenue increase every campaign we sent

Love the upgrades!

Good experince

The best Email Marketing app you will find. I fully recommend it!

Awesome app

Klaviyo is easy to use and ultra intuitive. The features for email and sms flow is a must have

Just starting with this app but so far customer service has been Awesome. Thanks for your help. Connie

5 étoiles amplement méritées, on recommande à 100%

Excellent App! Highly recommended.

ohsopaper

2024-06-30

United States

There billing is deplorable. You can't make changes to your account without being double billed. They don't do proration and then if you wait to change your plan at the end of your billing so you don't get double charged they will still charge you for the highest plan and tell you that they can't help you and you aren't owed a refund of the difference. I call that theft. I downgraded to a $100 plan and entered my info to pay for that plan. Instead of it charging me for the new $100 plan I was charged $205. I reached out immediately to get the difference refunded. I was told that I paid the bill before I made the change which was 100% false because I updated the payment information after I made the plan change.

Although Klaviyo has some nice features, there are better and more affordable options out there. I had yet even been able to use it before I got an email stating that I already used up my free plan and needed to update my pricing. When I checked what I would have to upgrade to, it showed almost $900. Klaviyo bases its billing on ALL contacts rather than actual subscribers. This is important as you cannot market email those who haven't subscribed, so this system of billing is extremely misleading. I quickly uninstalled. I have a very small business based out of my shed. This isn't a realistic for most stores on shopify.

Very useful!!!