Reviews for K:PreOrder Now+Partial Payment

CANAPES USA

2024-09-16

United States

Very easy to operate and customer service with fast and efficient response

Stf

2024-08-09

Mexico

Facil de instalar y soporte de 10

great customer service

very good design, they help me a lot, thanks for the help

Very quick to help!

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

it works well

great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!

This has been my favorite app for over a year now for all of our pre-orders. The team is phenomenal every single time. Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter. The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.

Great app and excellent customer service! They responded and helped me out right away.

r4frv

Great help via chat

E

Helpful support to get me up and running. I will be testing over the next few weeks

good

(Update) After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app. (Previous review) Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.

Absolutely terrible app in regards to charges. While I enjoyed the function of the app, they will charge you for sales that you did not make. When I emailed support, no REPLY. I deactivated the app and I am STILL being charged $6.90 a month even though it’s not activated. Shopify is useless as usual. Just make your listing a pre-order listing and don’t mess with these charlatans.

I just reached out regarding two questions I had while working on my Shopify store and was immediately assisted by Anne. She was prompt in responding, clear in communication and immediately assisted me with my requests! Very pleased with the service received today. Thank you Anne!

Ja definitiv empfehle ich diese App. Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt. ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde. Anne hatte zu allem einen Tip! Lieben Dank Sara

This App refunds payments without my telling you, its terrible avoid at all costs

Sudden charges after being installed and used for 3 months without charge Support refuse to say there is an issue. Send me to shopify for help but shopify say it is the apps issue I would not recommend this app dev at all after my experience ***Update*** 2 Months later after a lot of back and forth emails and live chats between shopify and kaktus i eventually got my refund. It took a huge effort to get this back. Then once received Kaktus then kept requesting i alter my review. So here is my updated review: I would not recommend this app at all after my experience

great support

Good

I love the app. Easy to use and once you get the hang of it, no bugs.