Clay&Goat Soap Co.
2025-08-22
United States
Loving the app and support so far!
Valentino Garemi-International
COORDme
Paws and Home Creations
Makai Mercantile
Gift-n-Charm: Gifts for All Occasions
Alaskaspices
Joyceflowers.net
Bunny's Store Braunschweig
A&H International
Techni Sport
Sammi's Attic
2025-08-22
Canada
Excellent support received from the Judge.me team, to upload and install my previous reviews from a different deprecated app, which I decided to switch over from.
2025-08-22
India
What a great and lightning fast customer service and help. Mr.Brian was spot on. Do give him a great raise.
2025-08-22
United States
Great tech support
2025-08-22
Australia
Brian was incredibly helpful during our platform migration and made sure we were set up correctly to move forward without issue. He was very responsive and stayed online until we had sorted all the changes required. Thanks Brian!
2025-08-22
Romania
perfect! and the customer support is great
2025-08-21
China
good
2025-08-21
United States
I just opened my new online shop and had some issues installing the app, not because it was hard but because I'm the least tech savvy person ever. Well, I was helped by Abraāo and he was excellent at explaining and extremely helpful in getting the app on my site correctly. Thank you!
2025-08-21
United States
very very easy and best review app
2025-08-21
United States
Very helpful.....
2025-08-21
United States
Excellent I received a lovely orchid and candle and I could not be happpier!
2025-08-21
Sweden
Love this app and the support is so helpful. Totally recommending Judge.me
2025-08-21
Sweden
Great support!
2025-08-21
United States
Great support. It will be more value for money if the price can be lowered.
2025-08-21
United States
We’ve had the app for 3 months. During that time, 835 review request emails were sent, yet we only received 7 reviews - a conversion rate of about 0.8%. The industry average is usually in the 2–10% range, so the results are far below expectations. While support confirmed our settings are correct, their responses feel generic and dismissive, without any real effort to dig into the root of the issue or help improve performance. Thank you for your feedback, we’re sorry to hear your review request conversion rate has been lower than expected, and we completely understand your frustration. While review response rates can vary widely depending on factors like industry, audience, and email client compatibility, we agree that more can be done to optimize performance. We’ve already reached out via email with some tailored suggestions, including testing different review request templates and offering tools like A/B testing and custom email designs to improve delivery and engagement. We’d love the chance to work more closely with you to boost your results and get your review collection back on track. Your input helps us improve both our product and our support, so thank you again for sharing your experience.
2025-08-21
Netherlands
best support ever even with the trail version the support is smooth! The helped my code without even had a paid version! Thx!
2025-08-21
Netherlands
Amazing support! Helped me all the way through all the adjustment I wanted to make for my review section. I switched from Loox to Judge.me and this was the best choice I could make. It's saved me 90% monthly!
2025-08-21
United States
good.
2025-08-21
Hong Kong SAR
We’ve been using Judge.me for a while now, and it has completely transformed our experience! Recently, we ran into some issues. But the customer support team, especially Andrew, jumped in right away and helped us resolve the problems quickly. The app itself is extremely flexible. We can adjust how reviews are displayed to match the vibe of our store, and gathering customer feedback has become easier than ever before. For any merchant worried about review apps clashing with their website, Judge.me is trustworthy. It’s not just a tool; it’s like a support team that’s as invested in the success of our store as we are.
2025-08-21
China
good,Customer service responded promptly
2025-08-21
Germany
top app
2025-08-21
United Kingdom
GREAT ASSISTANCE FROM TASNIM. THANK YOU.
2025-08-21
India
Great app.
2025-08-21
United States
Easy to use, lots of widget options and always great support!
2025-08-21
United States
All I can say is WOW!!!!! The customer service is TOP NOTCH! They answer questions and apply fixes in seconds. I am not easy to impress but they have surpassed my expectation!