Reviews for Judge.me Product Reviews App

I had issues with the review widget, it took less than 2 minutes to get in touch with the support team and Abderrahman helped me fix it really fast!

Very helpful customer service, thanks.

The app is good, support is extremely good. That is why it's rated five star by everyone.

Has superior features to Yotpo and way cheaper! A win win

We have loved using this review app! Super simple and easy. Love the review function before publishing. Would highly recommend!

MYCKET bra hjälp! både med ai assistent och med personlig hjälp. Stort tack. Nu har jag på ett snabbt sätt kommit vidare.

An absolute disaster! Terrible customer support, their developers are careless, keep breaking things, do not verify anything. Lost thousands of EUR of sales because of them. I will switch all my websites to LOOX We’re truly sorry to hear about your experience and the frustration it caused. We completely understand how serious this was for your business, and we regret the impact it had. We’ve since been in close contact to carefully review your stores and apply the requested updates, upgrading widgets, customizing layouts, fixing template issues, and re-importing reviews in stable batches. Our team remains committed to ensuring everything runs smoothly and consistently across your stores. Thank you for your patience and for giving us the chance to work through this together. We’ll continue to support you closely to make sure your setup is reliable and aligned with your expectations.

Excellent app!

very quick and nice customer support! thank you!

Judge.me is awesome for collecting and managing reviews! Nothing to complain about. Awesome app

great support!!

TIP tOP

Excellente application, simple et pratique.

Awesome app and customer service! Whenever I need help, including coding help, they take care of my request right away.

Great customer service

Great customer service. They help with any issue you might have and give you code so you can customize the features and everything to how you prefer it

Excelente, lo utilizaba hace unos años, y ahora que volvi a Shopify sin dudas sigo con ellos

Mohamed helped me with what I was having an issue on my website. Great service.

Andrew was super helpful

Judge.me is very easy to use and integrates smoothly with my Shopify theme (Flora). I love how it shows star ratings on product pages and collections. It makes my store look more professional and builds trust. Support is quick and helpful too. Highly recommended!

Very easy to navigate and integrate with your theme. Their customer service team is very knowledgeable and responsive. Pricing is also a 10/10!

Always go above and beyond for our business. I had some really specific design elements I needed help with and they spent quite some time helping me get it right. 10/10 and 5 gold stars from us.

Judge.me’s new verification policy is a big step backward for merchants. Unless a customer clicks the exact review link in their email, their review won’t appear as “verified” — even if the purchase was made with the same email address they used to write the review. In reality, many happy customers return to the site later to leave feedback, and now those legitimate reviews are unfairly flagged as unverified. To make matters worse, Judge.me places a badge on storefronts stating that some reviews are “not verified,” which undermines trust despite the fact that these are genuine purchases. Previously, Judge.me would manually review and confirm these cases, but they’ve discontinued that process to cut costs. At the same time, they’re dropping support for platforms like WooCommerce and scaling back their dev team. What once felt like a company committed to trust and authenticity now feels like one prioritizing cost savings over its original mission. While the app itself has some strengths, the recent cutbacks and policy changes are troubling. With Judge.me holding near-monopoly status in the review space, it’s difficult for merchants to switch away — yet the company continues scaling back support and raising prices. That combination is concerning for any business relying on reviews to build credibility. Thank you for sharing your detailed feedback. We’re sorry to hear about your concerns, and we’d like to clarify a few important points. Our recent update to review verification was not about cutting costs, it was about keeping the “Verified” badge meaningful and compliant with consumer protection standards. Reviews left through our request emails are automatically verified. For reviews submitted directly on your site, if the reviewer’s email matches an order, a quick confirmation email is sent; once confirmed, the review is marked as verified. This ensures the badge stays accurate while still allowing genuine customers to share feedback later. We also want to reassure you that Judge.me does not display an “unverified” badge. Instead, we introduced transparency badges that simply show how each review was collected (email request, onsite, import, etc.), giving shoppers more context. Finally, our pricing remains unchanged, our Free plan and Awesome plan at $15/month are still available, and we do not have plans to increase them. While we’re gradually phasing out non-Shopify platforms like WooCommerce and BigCommerce to focus on Shopify, this is to improve support and features where most of our merchants are, not a reduction in support overall. We truly appreciate your feedback, as it helps us improve both our product and our communication, and we remain committed to supporting you with reliable and transparent review collection.

amazing experience, especially abdurrehim, helped me a lot.