Reviews for Joy: Rewards & Loyalty Program

Avada was incredibly helpful with her swift and friendly responses, I had a few queries right from the onset but she was on hand to help with it all. I'm yet to see the app in full swing as my store launches next week, but the fantastic customer service has already placed my mind at ease and I'm pretty confident I'll be more than happy sticking with these guys.

the set up was quite easy thanks to abby, i will come back and make another review when its put in place

Good loyalty and rewards app that you can trust. Helped increase our brand stickiness. the customer service is amazing.

Jasmine was very quick to help me figure out a few things and even jumped in to fix them herself. I appreciate a company with fast and courteous customer service, especially in the ecommerce world.

Love it! Amazing customer service, super pretty, works great!!! Highly recommend for small and large businesses alike!

Thanks to Lydia and Gideon for their time and work on our store. Amazing customer services ! A great thanks!

I couldn't believe the amount of speed and accurate service this app has. As a customer service team, I couldn't be more happy. Truly. At first, I thought it was a bot given the speed of replies, turns out No, it's THEIR AMAZING customer service agent, called Hana. Really hats off believe me.

Sunny and Hana were super helpful with setting up the app. The app has its limitations but it works well. :)

So far I've had a good experience. Esther was a great help with getting things set up. The app seems pretty easy to use and to set up. Recently worked with Hanna and see was able to help get several features sync to my website. I will say getting the Klaviyo integration to work was a bit of a headache but we managed to get everything taken care of.

Emily was very helpful in helping set up my loyalty rewards program app. This app is incredible! I can't wait for my customers to save while they shop! They're going to love it!

Prakash was AMAZING in helping me sort out my confusion. Customer support is quick and helpful. Cant wait to run this program!

Prakash was quick to answer my questions and help. Like you can change the branding and are able to do back dated loyalty points.

The Joy app really works well and their support is spot on. Fast and friendly. Great job and kudos to the Joy team.

I installed the app about 20 minutes ago and have been chatting with the lovely Hana since then. Hana has been helping me set up the app, get the Klavio integration sorted and answer my 1,000,000 questions. Hana is a great support. Love that I have had support from the minute i installed the app. so far its smooth sailing.

Its a very good app. Easy to use. Thank you hana for your lovely help................................

App looks great and the functionality is awesome. Definitely would recommend if you're looking for a loyalty plugin! Prakash was also very quick in helping me to remove the branding.

Hana is really lovely. I enjoy the app so far. Very straightforward and easy to use. I'd say worth a try

I decided to add a Loyalty program to my store, and Joy had what I was looking for. The team (Jasmin ) was super friendly and helpful in helping remove the branding label.

quick response from the customer service support team. I am on the free plan and they provide good support too and I will switch to paid plan soon.

Great app, responsive support! Thanks to the specialist Hannah! These guys really know their job and help us do business!

What a huge suite of items here under the Avada umbrella! Hakeem assisted with snippets to get my code just right to show in the rewards account and is the Best!

App is very easy to integrate and customer service couldn't be more helpful with the onboarding process. Big thanks to Jasmine, and this app is highly recommended!

So far so good, easy to install and great support! I still do not understand everything on it but it seems like is the app I was looking for! Thanks

NATASHAHS

2023-02-13

Canada

yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up

En tant que utilisateur de Joy: Rewards, Loyalty Program, je peux dire que je suis très satisfait de ce programme. L'interface est facile à utiliser. Je remercie Emily de son aide apporté et de ca réactivité