Reviews for Inkybay ‑ Product Personalizer

Capability is excellent And the support staff is even better Highly recommended Before I found this app, I tried dozens of others that did not perform well.

While I am still in the throws of setup, the tech support has been very responsive and helpful. There are so many details that having good support is essential and they are following through.

Live chat support was extremely helpful in getting Inkybay setup on my website! I'm happy with the product.

It took me some time to figure out how to use the app, but support was extremely helpful in getting this active on my site. This is a really cool app and works great.

I really like the live chat support, It allows customers to customize their orders. I am very happy with the product

To be honest, I did not expect it will be that amazing. App is amazing, and it is easy to install and use but I had some questions to use it properly. I had arranged a video call and the team helped me to solve all my questions. Help were amazing. Thank you Inkybay

The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.

Burnt Soul

2022-10-06

United Kingdom

I have been using this app for over a year now and have a very complex customisation process. This app allows me to offer a massive variety of options. The support is also excellent, with fast help. Don't think there's been something they can't workaround so far.

We are not live with the app yet, but we are working to set things up and it has been a good experience so far. The team is very experienced and has been responsive.

In general the support is fantastic. Help of how to start and personlize to my special needs is great. App is working very good. There is just one key issue unfortunately that the Inky designer can not run in different languages in parallel. So either in english or german. This should be solved - because I'm sure being not the only one who needs that...

Stamp Yours

2022-09-20

United States

Awesome App, great support- made sure i was comfortable using the app for our purposes. You can use it many ways to customize products!

Awesome tech support! They addressed my questions and also gave me options on how to address the issues that I was facing during product entry.

Super App. Steve war sehr hilfreich.Alles hat sehr gut funktioniert danke an Steve Libe Grüße Kenan.

I express my gratitude to the inkybay team. As a team, they answer every question I give. They are trying to be helpful.

I don't usually write reviews, but this is definitely an exception. First off, I have tried all the main customization options on the app store. Save yourself the time and effort and believe me when I say this one is the best. It is simple enough for customers to use, but complex enough for customers to be able to build their own awesome designs. Also, the sharing system is unmatched. Our team can build a client design and send them a link that will take them directly to the design within the editor. Other apps cannot do this. Aside from the software, the support team is AMAZING. I have contacted them many times for significant fixes that they get done fast, and for free. They helped me set up multiple products. The team is just great. Go ahead and download the app. I promise you won't regret it!

Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.

Awesome app, it works really well with customizing products for my printing business. I love the fact that it allows customers to customize their t-shirts, hoodies online and it gives them a live price for every detail they add. and the customer service is always fantastic, sometimes it might be hard to communicate because of the language barrier but they get the job done. Thank you so much

Is a complete app if your looking to take your site to the next level, but more important is the customer service behind the app, they really take care of any issue you may encounter while using the app, they're always avaiilable and will fix anything for you, and when I say anything it really means anything!

Best product designer on shopify. I've tried dozens of other apps. The support is great, everything works as it should. My only gripe is the limitation on products for the different categories. Changing sizes of the stage is only able to be done with a new product, so you can run up those numbers quickly, but the app is worth every dollar. It saves me tons of time and is insanely customizable. THANK YOU!

This app will be used to set the tone of our services. Without this app Build-A-Bonnet couldn't be. The experience and assistance from beginning until now has been magnificent and we truly believe it will remain. The support staff has been beyond helpful. They've addressed any and every concern and request within 24 hours. I am truly amazed and at a lost for words. We read prior reviews, but I feel one has yet to exaggerate the amazing service, support, and pluggin as a whole. Thank you all at Inkybay/Product Customizer for everything. We look forward to a lifetime relationship. Build-A-Bonnet Team www.buildabonnet.com

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

Brilliant app that allows us to offer customisation to our customers. I've tried multiple different apps and this one was the best out of all of them. The support team was happy to help us when we needed it. I'd highly recommend it.

App is really cool and I like all that it can do. I wish there were more in depth explainer videos available, but once you get used to the tools its really great.

Great support team who answered our questions and resolved them quickly. We have used several design tools for our custom products over the years and this is the best one so far. Very user friendly.

Amazing servive!The best app ever and the costumer care is ten star! They have helped me so much. 100% reccomedation from me