Reviews for Inkybay ‑ Product Personalizer

The Jersey Nation

2022-03-06

Australia

great customer service and help, amazing app for customizing products on your store 10/10 recommend

I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.

Inky bay app is a huge asset to my business. My customers love it, being able to create their own custom designz on items. Customer service is on point, always there in seconds when needed and nothing is ever a issue . I highly recommend!!

Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend

Very helpful and quick customer service. I have not yet launched my shop but so far everything looks great.

I love this app. It has so many features. Take a little bit to understand the format but once you do it is a very powerful tool and it is priced well for all the features it has. Customer service has been great at getting me setup. Been using it for a year and love it.

The best customisation app, they have almost all that I need to build a website based of customised items. The support is prompt and so helpful - the best support Ive experienced from any other plugins I would say. Thank you guys!

I have been looking for a customisation app for quite some time, and after coming across Inkybay, it was THE ONE. The Inkybay team has been very supportive and incredible with all my inquiries and helping with solutions to meet my requirements. Will definitely be sticking with this app moving forward.

We have been looking for a product customization solution for our site. The Inkybay team has been super responsive and helpful in answering all of our questions to get us off with a good start. All the features we needed and more are here. So happy we found them!

We have been using the app for a couple of years, and it works great. It's beneficial if you are in the custom apparel business. The team is incredible if you need any adjustments.

Amazing live chat, Mehedi and Rash Lemon returned back to the office late Sunday night local time, to resolve my go live website problem. Fix it in no time, highly recommend this add on, best response time ever!

I've used Inkybay for one month now. The support has been super fast to respond with any issues we've had. This is the third customization app we've tried and are thrilled to finally find one that works as intended.

This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !

We use the app to create customizable products and it works really well. The best thing about Inkybay Product Customizer is the tech support. They get the issue resolved quickly. Quality company.

www.thephotographerstoolbox.com The team at Inkybay are particularly conscientious and dedicated to making sure our website does exactly what we need it to do. They are fast and reliable, and know what they are doing. They also make sure they understand our issues fully before acting on them. Our last provider of a similar service made us feel like an inconvenience, and their answers were short and often unhelpful - but Inkybay is NOT like that at all. They welcome our support questions, and they make us feel like we are in safe hands. And their app is brilliant. It has been carefully developed with a deep understanding of their customer's diverse, but printing-focused needs. Highly recommended.

Edit: Team reached out to me. They have promised to build the feature as it is a necessary one for our e-commerce store. They have been prompt on what is being built at this moment.

The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND

thank you very much, patience. reply quickly, will test and use it. enjoy this app, hope will be better.

**I am updating my review...best app support I have ever experienced. If you have a problem, they fix it. Also gave ideas to improve customer experience. Best support ever. Glad I chose inkybay when looking for a new personalizer. LOVE this! Switched to inkybay from Product Personalizer, lots more options, best support I have ever received of all the apps, instant chat support, very helpful. Every time i needed support, they cleared up my concern. Personalization freedom is great. Glad i found you!

Great customer service. We're in Ohio and can have a live chat with customer support anytime of the morning to work through requests. This software, backend, and frontend wise is significantly better than everything else on the market. Don't even think about the others.

This app is simply amazing. The amount of customization this app provides is limitless. Everything is easy to use and you can fully customize the app to fit your store. On top of the app being great, the support team is very good as well. They are always there to answer questions. They even made a tutorial video specifically for me that helped with my setup. If your company sells custom products, this is the app for you!

Over the past two weeks I've had great communication with the Inkybay support team. They've been very helpful and made several changes and improvements based on my input. The backend can feel a bit clunky at times but every problem I've had has been tackled by support, usually within minutes, and the app gets better with each suggestion. The english is good enough but some menus might seem confusing at first glance. I can definitely recommend it, as long as you're prepared to work with this great support team to achieve a custom solution that works perfect for you.

This plug-in right after the install has a great amount of customization options to get your site built! For our specific business model, allowing many customization options, we did come to certain areas where the vanilla settings didn't cater just right. However, the Inkybay support team has been a great help in adjusting minor details and providing affordable pricing for more specific development. So far, we've been able to get each function as needed for our business!

Ich schreibe für die deutschen Nutzer die Rezension in Deutsch. Wir verwenden diese App in zwei verschiedenen Stores und ich kann die App nur empfehlen. Einfache Installation und Konfiguration, extrem flexibel und anpassungsfähig. Das CSS kann relativ unkompliziert an das eigene Design angepasst werden. Ein großes Lob geht auch an den Support, welcher schnell hilft und irgendwie immer erreichbar ist. Von mir gibt es eine klare Empfehlung für diesen Produktdesigner.

Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.