Reviews for Inkybay ‑ Product Personalizer

We needed to create a product option that was really complex to implement on but Inkybay made that easier! Whenever we needed support the support team helped us, their live chat feature during my setup process and the support has been awesome compared to some other. Excellent app!

I can't tell you how many apps we've tried for our custom apparel business. Customer support is awesome and seems like they go above and beyond other design studios to make sure you get what you're looking for. Jahangir helped me out, very professional.

Amazing app, very responsive. Best one on the market. Takes patience to learn how to use but the customer service team is extremely responsive and very helpful. HIGHLY recommend inkbay and their team!

This app allowed me to create a designer tool to let customers customize our product. The interface could be a little easier and the documentation could go more in depth on details, BUT the support is amazing. They quickly responded within a day to take care of all my tweaks and adjustment needs. Highly recommend this company!

I use this app to allow my customers the freedom to customize their own designs. Inkbay has been very helpful in my setting up process.

estoy decepcionado, pintaba para ser una buena aplicacion, ofrecen 14 dias gratis para probar pero solo me permiten 2 productos, y con los lados de impresion limitados.. es muy poco para poder avaluar el impacto con los clientes, si van a abrir esos dias gratuitos deberian abrirlo completo para poder evaluarlo bien, les aseguro que tendrian mas suscriptores . yo por mi parte lo voy a probar otras app

Great app. Great support. More videos to learn from on Youtube than others. I like the way it displays tiered pricing.

Everything we needed! This app works great and the developers quickly resolved layout concerns I had to fit my stores theme. Definitely the best product designer APP i have found

Many options to customize products and great customer service! Helped me a lot as I am not used to coding. InkyBay also has a lot of tutorial videos on youtube, which makes it more easy to start off with.

Great app, works exactly as they say, it has lots of functions - too many actually if you aks me ( about how many apps you can say that) and the best customer support I've seen in a very long time (not only did they reply immediatly but they resolved everything I asked in a matter of hours). Definitely five stars +!

I'm pleased by the helpfulness J. Alam provided me regarding special customizations and such. The support is incredible, I tried Customify and you guys treated me much better. App features are wonderful, so complete we even had to request disabling some hahaha We are so happy that this app provided us with the solution we needed.

Love this app and the support. We always recieve fast helpful responses which is great. There are many different options in this customiser which is far above any other customiser. We look forward to future updates where it becomes even more detailed :)

Excellent App which we started using on our site. The amount of options built in to this app far exceeds other similar apps and the support from the developers is super prompt often less than 24hrs!

The support from Rashed and the team is great. The live chat is really a big asset to the app. Tickets are always solved perfectly. For custom products I really recommend this app. Greetings Zelfashion.nl

Best customer Service in the entire world ! Never seen a service provider with such a great customer service and someone you really cares about their customer. Keep doing the great work guys. Would suggest you all to work on the UI design though.

Rashed and team have been wonderful to work with. They are very responsive. I hired them to customize the app to meet my needs and it was a great experience. Excellent customer service and the app is perfect! I highly recommend this app.

We just integrated the application to a new store to customize products and meets everything we require, customer service has been very good and we will add the app to a second store because of its good features.

If you are a print shop or custom apparel shop such as myself, this is THE ONLY APP FOR YOU. It was so hard for me to find an app that incorporated commercial & apparel printing. I'm not even kidding, I tried EVERY app Shopify had to offer for customizing a wide array of products. This is the only one that seemed like they had real insight into the printing industry, which is shown by the options they give you to work with. You can realllyyyy fine tune the pricing on here as well, down to charging by the square inch for prints. It is also super user friendly ! Also to top it all off, Jahangir is super responsive & very helpful ! I would recommend his app to anyone & I am super excited to get my store live !

Jahangir and the rest of the team at Inkybay have been an absolute pleasure to deal with. They've been super responsive and very accommodating with all our requests. We look forward to working with them for many years to come.

I run a print shop and have often struggled finding product mockup generators for my site that include variant selections, that can also help determine discounts & order quantity per variant. That was my problem until I found Inkybay, it does just that and then some. Inkybay by far outreaches the competition in the print shop space. Very easy to use and little learning curve needed to get this awesome app working for you! Oh yeah, they're support team was very prompt and helpful as well!

So far NO GOOD - App constantly freezes up in the back end - ! Locks me OUT COMPLETELY! Also when adding text or images at a specific size needed, SAY 10.5" wide - this app does not preview a typed in value correctly. instead, it previews it the entire width of the shirt.

I love this app, It has all I need in terms of customization for products in my new Store, it looks amazing and with almost no effort, You can create stunning User experiences that will amaze your customers and also it will make your products super easy to customize. Customer service went above and beyond to help me, I could not be more happy with the help assistance I got from the customer service team, They are super friendly and professional, every single question, concern, and request I had was solved and explain promptly and satisfactorily. 100% recommended, Stop looking around for product customizer apps, I tried many different ones and I can say with confidence that Inkybay is 10 times better than any other one I tried.

Robert Mark Golf

2019-05-11

United States

I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!

We recently switched DIY t-shirt apps. We couldn't be more pleased. Initially we were taken aback by the price for upgraded version. But let me tell you. It's MORE than worth it. Their quick responses from the help desk, their willingness to assist and coach you through the process...let's just say you're paying for fantastic service and a great looking, user friendly app. It's worth the $50/mo.

I attempted to contact support several times and so did my staff, useless and unhelpful responses that basically just linked to a online instructions with sporadic information. Terribly hard to work out and does not have the features that it states in the product description (or at best the description is misleading). The support was brilliant up until the point that i installed the app - then they don't care and spend their time concentrating on getting new customers... UPDATE IN RESPONSE TO REPLY I sent multiple emails asking about how text can be changed and added by a customer and was simply sent links to instruction manual. You've replied faster to this review than to any of the unanswered emails, which somewhat proves my point about you being more concerned with gaining new customers instead of supporting existing ones.