Reviews for Infinite Product Options

Once you understand how to set it up it's AMAZING! Just don't be afraid to ask for help. They have awesome customer service. For me, the support an app offers is a make it or break it. They do not disappoint!

Emily was so helpful and logged into my account and made the tool look so much better I was super impressed with the service and will be recommending for sure! Thank you!

Not only does this App literally do an infinite number of things for my website, but the customer support is outstanding! I have only had the app for one day and they have already helped me with 3 tasks that solved what and how I wanted the app to function on my storefront.

Not user friendly for me. The educational video (with the woman) was not beneficial: she went entirely too fast through the steps, but topping that was her language and speech quality which was very hard for me, personally, to understand. I was on chat with support for quite awhile yesterday, first with someone who was awesome , but then someone else took over and the communication lag time was sooo long in between revisions, that I think he got frustrated and quit responding. I wish I could get those hours that I spent struggling back... This might be a good app for others, but it certainly wasn't a good fit for me.

We've been using infinite options for a few years now. Not only does the app work well, the support staff are quick to respond when we want help making changes.

Installed this app as our previous upselling app was very expensive, and this app seamed to suit our needs more. The team behind this app were very friendly and offered incredible support in getting the look of the product form exactly how we wanted it. I also had a very specific need in WHEN the form appeared (regarding customer tags etc). They were super helpful and I'd recommend this app to anyone!

It takes a little getting used to when you want to set up some of the options but it works great and their customer support is fast and efficient.

This app has been a game changer! I have several product options already with the regular variants that I couldn’t add anything else. I was even able to add bundle options which is going to improve my customer experience tremendously! I reached out to the support team to help me position the new options where I wanted them on my product page, Glecy was super helpful, got it done AND went the extra mile to make it all match my current theme!

Install was easy. The support team is next level. They went above expectations in every way. App does what I need it to do.

Although I am missing the possibility to directly price an option - I am super happy with this app. And damn how good is there support? I was requesting some custom CSS adaptions and baam.. within one hour everything was perfectly setup directly in my shop!

Provides our store with the ability to collect the extra details we need from customers, and customer service is always speedy and excellent, thank you!

North Faun

2022-07-10

Canada

I've been using this app for quite a while and absolutely love it, but when I upgraded to a 2.0 theme, I couldn't figure out how to get it to work again. I reached out to the Infinite Options customer support and I am absolutely blown away. Super fast, super friendly, and beyond helpful. They got it working again for me in no time.

This is a must-have app for anyone selling bespoke products or anything that requires a lot of options and custom variants. App is very easy to use, and they have an outstanding support team to help resolve any issues very quickly. I am very impressed. Highly recommended.

I cannot speak highly enough of not only this app but the support you get with it. Glecy (have to shout out personally to him) is absolutely outstanding and has gone above and beyond numerous times to help me. I have a huge amount of apps powering my Shopify store and none, absolutely none, have offered the incredible level of knowledge and prompt support that Infinite Options has. Glecy, you are the man and I am very appreciative of your help. Even when he's just noticed something on my site (that I haven't even ask for help with) he will offer to tweak it while he's providing assistance, that's going out of your way for customers. Keep up the outstanding work! From Bec

Easy to use and a lot of customization! I was able to accomplish my product goals and liked that it offered some different parameters very easily and no coding knowledge.

The app works and it is very useful. I am impressed with the app, but I am more impressed with the support. They solved several problems quickly and cheerfully. It's better than wasting money on a page builder.

SO helpful, so useless and great customer service. It's been a lifechanger for my many personalised products and works seamlessly. Thank you!

I own a pet ID tag business, so I use this app to allow customers to enter their dog's engraving information. It was such an easy to use app and whenever I have any problems, their support team always responds and resolves the matter very quickly. Highly recommend!

We've been using Infinite Options app for 10 months now and have had no issues with it at all. It does exactly what we need it to and we've found it to be very easy to work with. The support is superb, very responsive and extremely helpful. Would highly recommend!

Amazing customer service, super helpful, and even offered to change extra things that I didn’t even ask for. love this app

Infinite Options has been a VERY EFFECTIVE app to have operating on our Shopify store! SIMPLE and RAPID insertion of various options with any product. We should also note that their customer service is TOP NOTCH -- they respond quickly and find efficient solutions to inquiries. Titanium Archery Products fully endorses Infinite Options!

Service AND app are great! Thank you! This is the BEST app for custom fields. It works with Shopify inventory and doesn't create extra items and hassle. Highly recommend!

Perfect for anyone selling personalised products or anything that requires additional options and surcharges beyond Shopifys default options & limits. The UI and conditional logic to control what displays on what products and where are both simple and intuitive but also incredibly powerful - Every scenario we have wanted to achieve in our store so far is catered for. The paid install service was straight forward and smooth - no complaints + it takes the headache out of any code related issues. Great app.

So easy to use, looks great in my shop, and the support was AMAZING and QUICK when I needed help. 100% recommend!

This app was exactly what I needed to allow customers to submit their personalisation details for their order. Support team is great - fast responses and they went above and beyond to fix my issues. Highly recommended