Reviews for Pickup Delivery Date —Pickeasy

The customer support from this app was instrumental to building our local delivery options. Sreeman was particularly helpful in providing guidance over Zoom and ensuring that the options and payment processes were set up properly with a seamless user experience. Would highly recommend this app for the instant chat support and fast customer service.

This app is just what I need to automate the pick-up/local delivery scheduling for my small business. I have tried a few different related apps, and none of them provide the utmost helpful customer support that LogBase's app does. Thank you to Raj for being so available, helpful, and dedicated to assisting with launching my store!

This app is the best one stop shop app for delivery/shipping/pickup. I've tried multiple apps and this one by far exceeds my expectations in ease of use, options, and look. The team there is also beyond helpful and set up my store via a zoom call. It was so quick and easy! highly recommend!

This app has the best and quickest helpdesk! Whenever I have a question the respond right away and fix whatever issue I have.

We've been using this app for over a year now. Works well the support turnaround is really quick! Highly recommend it!

Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs

The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.

Great app for managing delivery times! Thank you to Siva for the amazing customer support. This is also very helpful for local pickup management

These guys did a great job at helping resolve some shopify delivery issues and their app worked really well!

Customer Service - Siva helps a lot, walk me through, very detail! 100+ Also the app is very handy and helpful.

Great customer service!!! Really fast and easy to talk to, provided images/screenshots for guiding me in our issues. Thanks!

Customer service is extremely knowledgeable about the app and very fast to reply. The app is a great asset to my company.

Best customer service ive ever received on an app. On top of that, the app interface for frontend and backend is so good. Definitely highly recommended.

Super helpfull with support, always helping directly with issues. App works really good. We really appreciate the work the do and how good the app works

Great app, very useful and convenient. The support is great and very responsive. Would definitely recommend this app.

I struggled for ages trying to find something that would work for my cookie shop and I cannot praise this app and its customer service reps enough! I had to take a break for a few months from my business and am recently re starting it back up and have forgotten some of the steps I need to make the products I have available to my customer base. Its 1245am and Janani was there in a matter of moments on chat not only to help but resolved my issue in less than 3 minutes. I cant ask for better service, because I dont think its out there! :D

the customer service is EXTREMELY fast and documentation is very clear. everything is stellar from the moment you install. I had a couple questions as I was setting up, and was able to set up a zoom call with them and they helped me work out everything. excellent service. update - I've been using this app for months, and their customer service continues to amaze me. my checkout crashed for tons of customers due to another app interfering with this one. even though the issue wasn't this app's fault, they fixed it for me. 10/10.

I'm currently in the process of setting up my store to be able to offer our products for in-store pickup, local deliveries and nationwide postal sending. This will require different dates/times and availabilities based on postal code and product and different pricing based on area, product state (frozen/non-frozen) etc. etc. Basically, there are lots of variables and in combination with another of their apps (Shipeasy), it appears to take care of ALL of it!! I'm yet to go live but after installing the app, I had thorough zoom call with Janani which lasted over 2 hours, just to discuss everything and set it up. It was so easy, and so helpful and was worth the first month's subscription alone. I'm very excited about this and hope it fulfils everything it promises - but I don't see why it shouldn't BIG thumbs up. Thank you!

12 Stars, my Zoom help session took 14 minutes saving me so much headache sorting out my delivery/pickup/shipping options. Good product, good price, excellent people on the other end of the phone!

Good support service, and speedy to solve my problem, the support team so friendly and helpful, recommended app for sure!

The software integration performance is excellent to achieve the basic needs, and the service is very good to solve user problems very quickly.

Cannot rate this highly enough. Siva was AMAZING. After so many issues using other Apps, Siva solved all my issues over one zoom call and installed the application for me. 10/10 would reccomend. THANK YOU SIVA

The support provided by Siva was fantastic. 2 hours of support! He managed to resolve my problem and we have a workaround to use their app to serve my purpose.

This is the only few apps that can settle my issues with the different delivery locations and different options. I am surprised but they are fabulous! the Zoom call went on for 45mins + 45 mins + 45 mins. I did not stop telling my friends of this app's service! its really what service is about!.

Siva was really outstanding. I think this app will do everything I need it to. Fantastic customer service.