Reviews for Pickup Delivery Date —Pickeasy

Fixed my issue with checkout in a timely matter. Checkout was sating "shipping" instead of "delivery"

I love the zoom call assistance, where they can take over the screen and do all the setup for you. Bravo!

It's very easy to use, the customer service is very attentive, and has been helping me change the functions I need. At present, it is very smooth to use. I hope it can be maintained.

We are a meat company that delivers locally and needed help setting up delivery locations and drop off locations. Rajkumar went above and beyond helping us with our website. We have never had better service! Highly recommend!!

Siddarth was great! Amazing service. It is my second store using this app and I Really recommend. Their service is great.

Janani was very responsive and fast to answer all of my questions. Literally minutes after signing up I asked the support team a question and they got on a zoom call right away. This is very convenience because I was on a time crunch at that moment and I was able to push my work much faster!

Rajkumar and team provide great support! From updating email templates, to assisting with technical issues, they're on top of it.

We done 2h costumer care with Annie, she was brilliant and very very kind! They done everything we asked for. Thanks so much

These are the best developers I've used. So incredibly quick, helpful and able to assist and meet my needs. This app is so customisable. Wish I found it sooner. Really recommend for anyone needing a delivery calendar.

Annie is so very helpful. She assisted me so well via zoom call. I've managed to know the things that i need to check. Thank you

The support is very prompt and helpful, especially if you are not as tech savvy and new to this. They guide you very well.

Janani helped us with setting up our customized shipping rates, added a new pickup location and also helped us communicate with the Shopify guru to enable some functions. This has been the most smooth experience as we have been struggling to do for weeks and her help was just what we needed. All problems solved! Thank you so much!

After using another Store Pickup / Delivery app for the past 2 years, it broke a week ago & customers couldn't check out. After a few days back & forth (with no solution & losing business daily), i installed this app only 24hrs ago & already, my stores back up & running (better than it was before) with quicker solutions & better options than ive ever had before. To top things off, i had Siddarth walk me through the set up via a Zoom call 10:30pm last night. He spent over an hour with me setting up new zip code radius rates & a few other coding issues. He was even in a live chat with Shopify getting some custom settings sorted for me so i could fine tune my pickup/delivery options to perfection. To say im happy with this app & his service is a serious understatement, Siddarth went well above & beyond his job role & i cant thank him enough for it. I'd give this review 10 stars if i could.

Raj was super helpful! App was up and running in 2 days. Highly recommend. No bugs like the other apps have so far.

This app is great and the customer support is also amazing. Great for my customer as it enabled them to be able to pick a time slot for delivery and pick up. Best App on Shopify. Thank you!

Thank you so much Kavishan for the help setting up the app and scenarios for shopify store. It was a very pleasant experience in solving the errors and prompt reply in correcting those & fulfilling all the needs of the store while checking out & for delivery.

REALLY HELPED our business! really good customer service. They fix any bugs or issues with the plug in straight away. I do wish this integrated better with shopify's local delivery application and or was able to send automated messages to clients.

App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!

Thank you Shiva you are the man. Thank you so much for your help. wish you more success ahead Cheers !!!

This app solved my complex delivery rates and options for my store, thanks Janani for your excellent support!

Great customer support. Quick responses. Definitely looking forward to using them throughout our business development.

Our store offers a lot of shipping options. Before we discovered this app, the shipping methods page was an absolute mess. I'm thankful for the help I received from Annie and Janani in setting up the app as per my store's requirements- both were very kind, polite and professional, and they understood my requests perfectly. I had no trouble at all understanding them either despite a lot of it being very technical, and I appreciate that the support team's assistance is just a message away. Kudos to you and your team, and thank you for putting yourselves in both the merchant's and customer's shoes to improve the user experience. Much love, Carmen

Fantastic app with amazing service! The guys are super helpful. Send a chat and they are on zoom straight away. Problem fixed really easily. Thank you!

I've just installed and the help was able to support right away in the configuration. It seems to be working, so I gave it a 4 star (hopefully I can change later) since I'm testing this on our webshop.

This app is amazing, what makes it lot better is the customer service provided by Siddarth. I was looking to get the right product over a month and as I was looking into LogBase I thought this might be suitable for us. I contacted them and Siddarth was the one contacting us. He did help us setup the whole application and also did correct 2 mistakes that were creating us issues. Highly recommend this app.