Reviews for Pickup Delivery Date —Pickeasy

Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.

Rahul & Dhanaseelan - were a great help in setting up my website. They especially assisted me in setting up the scheduling part

They have an excellent support team. Extremely helpful and quick assisting with integration of the app.

Amazing APP! all the help they gave me to understand and set up the app, specially Kavishan!!!!!!!!!!

Awesome experience working with the team from LogBase - their app is fantastic and is packed with all the features I needed, and the team is extremely helpful as well. I enjoyed the scheduled setup meeting via Zoom, taking a lot of the hassle and uncertainty of correct setup away.

Great support, Rahul and thank you very much for helping us. I really appreciate you're help thanks again

I am so grateful for Raj!! This experience was so smooth and professional. He went above and beyond to make sure I understood and the store was setup just the way I wanted it. Thank you so much!

Plant Party

2023-01-26

United States

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help! Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout. There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Customer Service is amazing - always helpful, responsive and fix the issues immediately. Was quite easy to setup however my needs are very fickle so they were able to help me get it to where it needs to be. Update 01-23, still incredible service and so happy with this app - would love the developers to please have a minimum spend per day rather than a flat fee for all 7 days please. Dhinakar is 5* service.

Merry Go Sweets

2023-01-24

United States

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly. The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !

Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.

Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。 また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。 一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

Sudhan was amazing. His knowledge is vast and he helped me set up our shopping cart so we could add 3 specific delivery days and 1 pick-up day. There is no way I would have been able to figure that out. Thanks so much!!

Love the great customer service. Always quick to respond, super helpful and efficient. I've dealt with different people but they were always very knowledgeable.

Kavishan is the most professional support ever! amazing app and amazing service! A bit more improvements can be done to the app to match all our requests, but I'm sure the team are open for suggestions and are actively working to improve the app!

The customer service team is amazing. I had a question and could use the free zoom assistance option. They fixed my problem within a day. Perfect.

Wonderful service. Very talented support, and extremely helpful. There are many customised options. Will recommend to anyone.

Customer support and app functionality are top-class, special mention to Siddardh for sorting so many details of the setup of the app that I wouldn't have been able to do. Massive thank you.

Their App works great and has a ton of flexibility to it. Dare I say it is likely the best pickup and delivery app available on the Shopify store. Support is always top notch. Instead of just having the option for support via email or support ticket, these guys also allow you to request support via Zoom. Best service I have received out of all the Shopify App teams I have worked with.

Excellent service was able to schedule a zoom meeting on the same day I had a query and get it resolved!