Reviews for In Cart Upsell

Very responsive team assisted me getting all setup, the app is very customizable and does what it's supposed to do

These folks didn't just make an app that works, THEY work! No kidding, support is ridiculously quick and responsive - tell them what you want/need, and they make it happen. Worth every single penny!!

Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!

Best customer experience i've had in a long time. I wanted to personalized to my theme my add-on suggestion but didn't know much about CSS. I reached out for help and they personalized it exactly to my theme for me. Thanks again!

The In Cart Upsell team is super helpful! They help me fix and go through installation in a breeze. That was best. The app itself still needs some adjusting, interface needs more work, but all in all a good decision

So i bought a course and this was one of the go too app the guru used and i was too busy to set it up but man did Lasandra know how to do her job She was smart i even ask her question that was for other stuff and she told me what to do if i could give here 1 millon five star i woulkd i had a great time learning ang getting all setup cant wait to use it make this money.

i encounter a problem on setting up an offer. but the costumer support is superb. it took a bit but we finally got it working perfectly. regarding the app itself. ones we pinpoint the issue. it works like a charm. easy to use and navigate

Very good app and support. Denis was very friendly and helped very fast.

This is a great app that looks great on your store off the shelf, and the support is tremendous.

Amazing customer service. Instant response and resolved my formatting problems in one go. Thank you!

While we are just starting to use the app in our new store, the support team was very easy to work with and available to help us design an on brand upsell experience. The support team was available for calls and chat and made the install of the app easy for myself and my team.

Epic! it's is great and bring us many sales!!!

I can't say enough about the support assistance I just had with Dennis. Someone added this app to my website just yesterday, but it was not complete and I needed it up and running asap for a new platform launch. I reached out on chat and he was extremely helpful and willing to make it happen. So far I highly recommend this app!!! Thank you, Denis.

Denis did an amazing job and helped us with all our questions. Great service and the application is good for every shop owner.

Had a great experience with their support team on initial set up. I found the videos a little unclear and the support call was easy to schedule same day and they took tremendous care to help set the app to meet our design needs as well as run the code to allow it to look seamless on our site wherever the cart is. My service call was with Lasandra and she was great!

Lassandra's assistance with setup was incredibly helpful!

Beddoes Products

2023-10-05

United Kingdom

This was the only app I could find that did exactly what I wanted. It was able to only show my add-on item for the products I wanted it to. Support was excellent. I changed my theme which stopped the app working. They fixed it within 1 hour. I would recommend it to anyone.

Quick and easy to use. Great support. I recently had an issue and received a reply to my email query within in minutes. My problem was resolved (it was my own fault in the end) and I'm on my way again with in record time.

Great App and very reactive Team behind

JUST WANTED TO SAY DENIS WAS SUCH A GREAT HELP. WAS HAVING TROUBLE SETTING UP THE APP. DENIS TOOK HIS TIME AND PATIENCE TO HELP ME AND TOOK TIME TO SHOW ME HOW IT WORKS. GREAT HELP. THANK YOU SO MUCH

Very impressed by the speed of response to an issue I had upon installation, and the friendly team member (Denis) who took the steps required to solve my problem. Looking forward to really getting to use the app and seeing the effect on sales.

Great service, always reply promptly and always complete requested edits. We use this app for all of our online stores. Thanks team!

Terrible application, it doesn't work and the customer service people always respond the same as they are in development

I've been using the "InCart Upsell" app for about 6 months now. Initially, it seemed to meet my needs, but recent issues have entirely marred my experience. For about two weeks, whenever the app's offer is displayed, my website's screen goes completely black, rendering navigation absolutely impossible for my customers. It's a real nightmare for an online store owner to witness such a bug, especially knowing the value of every single visitor. Beyond this major glitch, I'd like to highlight that the installation of the app on the theme is far from intuitive. I spent a lot of time figuring out the process, mainly because there's no tutorial provided to guide users. For a paid app, this is simply unacceptable. But the most frustrating point remains the customer service. Every time I've attempted to address the issue, I've been given the same answer: "The issue will be resolved." Two weeks later, I'm still waiting for a solution, while my customers encounter a black screen and my conversion rate plummets drastically. I'm genuinely disappointed and can't recommend this app in its current state. I hope the developer takes this feedback seriously and works swiftly to improve the user experience.

Not typically a review guy, but the customer service for this app is incredible. I was testing a few upsell apps and I'm sticking with this one because the service is so good. Means a lot to get immediate help : )