Reviews for Hulk Product Options

Hulk Product Options allow my customers to pick different flavors of desserts easily on my site. The app is easy to use, but their customer service is also really helpful if you have any difficulties figuring it out.

I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!

So far so good! I needed a little help from Hulk just with a way the app was interacting with my shopify theme. Amit was super fast and responsive and fixed it to exactly what I need.

I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.

This app has been great. I had an issue and I reached out to customer service. The representative (Segmedina) was VERY helpful which I really appreciate.

TERRIBLE!! CANCELLED THE TRIAL AND THEY WILL CHARGE YOU ANYWAY. THEY ENDED UP CHARGING ME 49.99. THE APP IS ONLY 10. DON'T USE THIS APP ITS HORRIBLE

wonderful fast response

Sanjay solved an issue we had immediately on livechat afterhours - highly recommend this team :)

It's working good

We found that this app was not functioning so we asked the developer for help, and they quickly identified the cause of another conflicting app and fixed the shopify theme as well. We’re satisfied not only with the function of the app itself but also with the accurate and swift response from the support team. Thank you very much.

excellent support! Emira was awesome and finally solved our issue! Thanks

Smiljan is a beast! He handled my issues and fixed them within 5 mins. 10/10

Wonderful and fast support, has helped me solve out any issues in literally minutes. Highly recommend!

Stellar Fields

2023-09-17

Canada

This app is packed full of features and customization at every level compared to other similar apps I've used or tested. Best of all, the help staff are amazing and very helpful. Khushbu was live on chat answering all my questions on setting up the app and having it customized to exactly how I wanted. Highly recommended! I can't wait to dig in deeper and make use of all the features this app offers.

one of the best customer support I have seen. every problem I faced, or any question I had they immediately solved it for me with detailed explanation. the app works great and I really think it's worth it

Great help from Mirza! Very happy with the service - Great customer service.

Great app and the team are always willing to help out with any issues or changes that need to be made.

I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!

We needed hulk app to provide framing options for print sales. After a few hick ups in the beginning the team sorted it out. They needed to put in some custom code to my theme file to work properly. They even re did it after I had to upgrade the theme file and lost all the custom code. My advice is to believe in their customer service!

Great experience and fantastic customer service. The app works as needed, with multiple options and features personalized for my needs. Thank you so much!

For me this is the only app that works functionally + has a great design in my webshop. The support and the customer success representatives were very quick to reply and also did an excellent job. Thank you Tarik, Nisha and Kema. Now I am looking forward to actually let my customers use it while ordering.

I've been using Product Options for a few months now and need some customizations from the developer which they have been able to do. Overall excellent app and support. Highly recommend!

My five stars all go to the amazing support team as well as the app. They are always there to help and answer questions. They have saved me a huge headache by sorting out a problem for me. Highly recommend Hulk and the team.

AMAZING!!!! They helped me so much with their app which I love using for my embroidery options that I offer. In regards to things I couldn’t do on my own, they did it for me! SO KIND and amazing and helped my dreams come to life. Thank you!!

Truly the best customer service! I needed help with two items today, and two different people got back to me right away. Both helped me fix my problem within minutes.