Reviews for Hulk Order Status Tracker

We were having issues with this app for some time but Shruti and his team were excellent in finding and fixing the issues. It took some technical work on their end but I didn't have to lift a finger and the app is working great. Excellent team and excellent app. Highly recommended for any Shopify store.

The support team is highly responsive. They work quickly and they helped me to understand the app better

Support is quite good, just a bit confused about shipping carriers, hopefully the tracking numbers will work when customers order the product!

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Awesome! I contacted their support team and they helped me in a very good way! They explained everything to me! :)

The customer service was able to help me with launching the app. I can't wait to provide my customers with its feature. Thanks a bunch!

Prop Money Inc.

2022-02-13

United States

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Mr. AMIT PANCHAL and the support team is very prompt response and handling my situation very professional and understanding.

Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!

I have been using this app for quite some time. There had been issues while using it as we got to know from our customers. But recent updates seesm to have corrected the issues. The app is good to use. Recommended.

I have hundreds of customers complaining and telling me what a useless tracking system i have...This app cost my $24.99 a month and is useless.I will be removing this from my store unless i can get some support..VERY DISAPPOINTED.....

App not tracking orders. Worst App and Cumbersome to use. I will not recommend it to anyone. The recent update has made the app even more pathetic. It's not even tracking orders on my website and I have faced a lot of customers complaints. Customer Support is also pathetic

I think this is a great App. It integrated with my theme, it is easy to setup, and they helped me customize it quickly. It used to be totally free, but now I do not like that the free version is very limited, and I consider the paid plans to be too expensive. So in the future not sure if I will keep it.

I tried to use this app for customers to track the status of orders placed sadly it does not work as intended! Couriers we use Auspost, Fastway Couriers, Hunter Express, Allied Express, Toll Group. PRO'S - Some Australian couriers are working (Auspost) CON'S - Hunter express does not work

it fit perfectly and bland properly in my store! easy to install and set up.. just dont forget to copy the shipping link and show it in your store page ;) Good job!

The order status tracker is so easy for customers to use. I have had some questions fore the developer and they have responded to each request quickly. And they are adding a feature already that I requested. Can't beat this for the $$.

OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

The support here is fantastic. They responded fast and resolved my issue relatively quickly. Helpful app :)

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!

We were looking for a way to streamline looking up orders as we always get a ton of requests from our customers. A+ 5 Stars!

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

This app hasn’t been used a lot on the store, so I give it 3 stars because the search function works and it is easy to customise the basic layout. It just sucks a bit that you can’t customise the fonts easily (you need to contact the support team for that). Luckily, they are fairly quick. The sooner you respond, the sooner your request will be fulfilled. Love the app though.