Reviews for Hulk Order Status Tracker

One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best. Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service. We’re always here for you 24/7, and it’s great to know that our team is making a positive impact. We look forward to continuing to serve you! Kind Regards, The HulkApps Team

We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended! Thank you so much for your kind words! If you need anything else, we're here to support you any time. Have a great week! The HulkApps Team

This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email). Dear client, We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience. We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you. Thank you for your understanding, The HulkApps Team

Very quick and adequate support! So far everything is perfect. Definitely recommend! Thank you for your wonderful review! We’re so glad to hear that you’ve had a positive experience with our support team and that everything is going perfectly. If you need anything at all, we're here. The HulkApps Team

great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update! Thank you so much for your kind review! We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way! The HulkApps Team

Nitesh handled my problem professionally and quickly, I recommend the app to everyone

Modern Nursery

2024-07-11

United States

The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!

Excellent support and got us up and running quickly. We highly recommended it!

Me encanta esta app es demasiado buenas se las recomiendo en el idioma que seas es súper entendible la recomiendo al 100%

Gostei

Bastante práctica y te brindan un muy buen servicio

Their customer service is basically instant and amazing!

Really best app and best support team always available 24/7 .

The app is nice and also the support, even if you use the free plan.

Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!

Harris give me very good help

there was a problem, the app was not showing on the page, so we contacted support, Nitesh helped us tremendously. Thanks again for the quick solution.

it changes the image without my consent! If it happens again I'll uninstall everything from your company.

Customer service is great! Haris was very helpful configuring the app to my store. Thank you!

Immediate support. Thnks!!

Extremely useful! Highly I would highly recommend this.

Thank you so much for your kind words and the 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with our services. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thanks again for choosing us!

The app is amazing! And Vedran's support is even better! Thank you for everything! :))

Linen and Letters

2023-02-16

United Kingdom

Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.

So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good. UPDATE ----------------- After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it. My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.