Reviews for Hulk NPS Post Purchase Survey

Very good app and good support service. i have requirement for translate a part and they do it quickly

Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things

It is free, and that is great, but it is not very useful without analytics tools. I would give 5 stars if a simple analytics tool showed a simple graphic with the total feedbacks. That would make it easier to understand what questions from the survey are chosen the most. Now you have to go after every feedback and read it. Otherwise, you can miss it, or you need to go through it every week. Very time consuming and messy. It could be avoided by the straightforward solution mentioned above. I promise to change my review once we have this tool!

the app does what it says. Very easy to set up and install. Support was efficient and helpful. Recommending it.

I highly recommend this app, It helped us to collect important post-purchase survey data from our customers. The team is responsive and very nice.

Support Staff were extremely helpful when we had an issue. Kept me updated on all progress and fixed the issue very quickly. Highly recommend

顧客に対して購入後にアンケートに答えて頂くことで少額クーポンを発行しエンゲージメントを高めたり、クーポンを発行するのでinstagramのマーケティングへの協力してもらえるかなど質問項目に加えることで、強力な広告、マーケティングツールにもなります。シンプルでとても便利なアプリです。

I highly recommend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/products. kudos to the team behind NPS Survey.thank uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day. Regarding the app, it was really easy ton configure. Not sure about a translation option => that can be improved. An easy fonctionnality which i'm sure is interesting for both customer et merchant.

Fantastic app. Highly recommend for better customer insights. Has given us valuable insight into customer preferences and what changes to make to help improve our shopping experience. Highly recommend.

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Thanks for this amazing app, just simple to install and the best part. You can request questions that you want to be answered. Overall a 6 Star app.

This App is very basic and it's for free. If you have one language in your store and you just want to analyze just a few questions at a time and you are fine to edit which questions should show up manually from time to time. - This app ist fantastic (I mean it's free and it works!) Otherwise, you would need you have some development skills...

amazing customer support. I had a problem with the submit button , they fixed it very quickly, even tough its a free app. Thanks Priyanka. I think they can make a paid option with couple of more advance feature.

Very easy integration, no complaints so far, pretty satisfied with it in general, that's how you build trust, will check out your other products as well.

I'm really happy with this app - it's easy to use, and I'm getting way more surveys filled out than I expected. Great job. My only niggle is that I wish the survey results were sent in the notification email, it would save me time in having to log into my store, go to apps, find the survey app, find the most recent survey & click on it. Please add this !

If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.

Excellent app for free - captures data and you can ask any question you like, with multiple choice options or free text input box.. and you can export the data to spreadsheet format for further analysis! Our customers use it often and it has provided some useful info for missing features on our site and frustration points within the checkout process. Thank you!

I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.

Great app for getting insights on how to improve your business. Was hesitant at first to implement but after seeing the surveys come back, has been super worth it.

Amazing app! We've been using it for a few weeks to find out if the whole payment process and payment gateways are working properly and of customer had any issue during the process and it's been amazingly helpful. And since it is a very friendly and simple form, our customer love to answer it, because it only takes them about 8 seconds. Love it!

We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!

This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.

Works good in our store. It helps to improve and not do decisions on suggestions but on facts.......

Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.