Reviews for Hulk NPS Post Purchase Survey

Royal Mallard

2024-03-12

United States

This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

Very good!

GREAT

Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....

Works as expected

Works great for us, has lots of customization choices, and is very competitively priced.

Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

Hyvin toimii ja helppo asentaa. Hyvin toimii ja helppo asentaa. Hyvin toimii ja helppo asentaa. Hyvin toimii ja helppo asentaa.

This app has been a great way for us to see where our customers heard about us from. We can customize it as needed and the data exports easily.

Une application facile à utiliser, mais il faudrait pouvoir proposer un pop up pour proposer une reduction aux clients qui répondent

Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections

App is very useful and functional. Best thing: it had a little error which I reported to customer service. Extremely friendly and very helpful. They finally fixed the problem, which makes the app even better.

so easy to use and very effective!!! we love using this app for collecting customer data and feedback!

Great app with a low price. I recommend it, it does its job very well and the customer service is always ready to help!

Great app, where you can create any question you want and reporting is great aswell. Will use this app for many months

Best app ever! The demographics of our buying customers is a very important metric for us. It's easy to get that information, so it's indispensable. 最高のアプリです！ 購入したお客様の属性は私たちにとってとても重要な指標です。 その情報が簡単に手に入れられるのでなくてはならないものとなっています。

Simple and Good app for Post Survey. Support is quick and comfortable. I hope below for more convenience. - Custom Setting for some Language

App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.

Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.

Molto utile e comodo per gestire l'NPS e raccogliere le modalità di arrivo dei clienti alla nostra piattaforma

Invaluable app to track where customers found out about your business. Allows for multiple options. Love it!

Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.

My review is related to the support I just received. I ran into an issue which prevented me from saving changes, Ahmed came to the rescue and resolved the problem in a matter of minutes. I'm not able to save again. The Post Purchase survey has also been very useful for us to get valuable insight into our customers likes and dislikes.