Reviews for Hulk Form Builder

Unreliable and costly to our business - avoid this app! This app came highly recommended by our tech consultant, so we trusted it for our customer communication needs. Unfortunately, we only discovered that form submissions weren’t being delivered after customers began calling to ask why their emails had gone unanswered. Upon investigation, we first thought the issue had been going on for at only six months - but a deeper dive into years of form submissions revealed it had been happening the entire time we’ve used this app, since 2023. To make matters worse, the failures were intermittent, which made the issue especially difficult to notice at first. Some submissions would go through while others wouldn’t, giving the false impression that everything was working as expected. This breakdown in communication severely impacted our ability to serve customers and cost us valuable time and trust. We reported the issue through our consultant, and Hulk refunded us for one year of service. However, based on what we've now uncovered, the app has been failing from the start, and a full refund would be more appropriate. A failure of this scale should have been proactively communicated to users, but they never informed us there was an issue ; we had to tell them

Great customer service and very helpful!

they were great and helped me in a few minutes

Good app, easy to use and customer service was really helpful!

awesome experince, fast service. 5/5 I reccommend it.

I had a wonderful experience with Deepa who was very helpful and patient on the live chat

Very helpful customer service. Juan Was great

We’ve been using the Hulk Form Builder for our brand Clemedy, and it works perfectly for our needs. The support team was super quick and helpful when we had issues with form visibility. The app is simple, flexible, and reliable — exactly what we need for collecting customer return requests. Highly recommended for anyone who needs an easy form solution on Shopify!

They implemented several useful enhancements to our form. Their support and development team is extremely responsive — highly recommended!

Excellent app. We’ve had a few customizations that we needed help with and the customer service is super fast to reply and was able to help solve our situation. Thank you Segmedina for your help!

L'application est bien. Elle semble vouloir donner beaucoup de possibilités et permettre une grande diversité de formulaires. Le chat en direct est top. Le personnel répond vite et cherche sincèrement à vous aider. Il est même force de propositions. Sur la réactivité de l'appli, il doit être possible de l'améliorer, quelques instabilités mineures constatées.

They respond fast and are amazing with helping out!

the application is very easy to use and has a lot of configuration options

Great help from Segmedina!

Deepa answered my question and resolved my issue quickly. This is the only Shopify app that I have tried that worked seamlessly.

ist einfach zu bedienen aber leider sind viele funktionen die bei anderen apps kostenfrei sind hier kostenpflichtig

Awesome app does exactly what I need. The communication is fast and easy. Thank you very much.

Great help! The form looks brilliant.

大変使いやすいフォームで、重宝しています。 使える入力フォームの種類の多さが魅力です。 とくに画像アップロードは購入後のお客様とのやり取りをする際、大変便利な機能です。 サポートも返信がとても早く、すぐに問題が解決します。

good

I had the pleasure of working with Adna from Hulk Form Builder and she was extremely helpful and detailed in getting all of my requests and tasks done. I highly recommend using the Hulk Form Builder for Shopify! Chris -

The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing. The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

fab

A wonderful app, very helpful customer support. Love them, they do great.

very good support