Reviews for Hextom: Translate & Currency

Really fast and easy to use, solve my pain in the neck. Take only 2 minutes to understand how to use this tool

The team is great and they help and respond within 24hours! I had a special request which was satisfied extremely fast! Thank you

Great App with amazing customer service!! I had a question and they answered it immediately. Definitely would recommend

Good and user friendly... perfect! I recommend without hesitation. Works very well and no problems.

I used this app to help my online store customers on translating while they are navigating. Hope it can be helpful.

My shop was translated in only 30 minutes, super happy with this app. I'd recommand this to every one who is on a limited budget

Very useful app even with free plan service. Used it successfully with french and german translations.

Aplicación muy útil para controlar el contenido no traducido del web. Muy fácil de instalar. Me gusta especilmente la facilidad de integración del selector de idiomas en el diseño de la plantilla.

Great app, it has helped me translate my store easily. The free version is very generous and easy to use

The app doesn't fit my theme which is not a Shopify one, but the crew is very helpful. Very nice customer service, deserves 5 star rating.

The app works great for manual and automatic translation. Support is really great, if you have any problems it will be fixed really quickly. Uses Shopify native translation which makes it easy to use.

This translation app is easy to use and straight forward. Lots of options to fit in with your store as well.

For a free app it works great translated all my pages easily ........................................

Works flawlessly! A lot better than Weglot, Helium and many others. This uses the Shopify Translation API and it works great.

This app provided all features I needed to make my store in multiple languages. It works perfectly.

Very good app, it does the job pretty well. Great support, they deserve 5 stars for their customer service. Thank you

Amazing app, i heard good things and I am eager to give it a try. I also will recommend to others if its as amazing as i heard it was.

I recommend, nice translator. Ugh, 100 words, thats tough. Its just good, and good free options.....

I tried many translation app and for me this one is the best. The Technical support is good. Thanx to Noah for his help!

Buena herramienta, tanto en la versión gratuita como en la de pago. La opción de pago trae consigo el traductor inteligente que te ahorra mucho tiempo de trabajo.

We were having trouble putting in the language selector icon for our theme. Emma from Hextom really helped us out to solve the problem and did everything that we requested. She was so kind and would give really fast replies. Extremely satisfied with Hextom's service. Thank you so much once again!

App facile da usare e molto utile per aggiungere lingue al tuo E-commerce. Ho contattato il supporto tecnico per un piccolo problema con il selettore: sono stati rapidi nel risolvere e mi hanno tenuto in costante aggiornamento.

UPDATE: Five minutes after posting my previous 1 star review, I was contacted by Hextom. They have now fixed whatever problem was preventing our site from being fully translated. However my initial contact with them was January 29th - nearly 1 month ago. During that time I have emailed repeatedly and received no response. My emails to the support desk and individually to several people within the company were "never received" apparently. Draw your own conclusions. Now that the app is doing what it is supposed to, I have uprated to 3 stars. I will be watching this like a hawk from now on as I absolutely do not trust this company to deliver what they promise.

App facile da usare e molto utile per aggiungere lingue al tuo E-commerce. Ho contattato il supporto tecnico per un piccolo problema con il selettore: sono stati rapidi nel risolvere e mi hanno tenuto in costante aggiornamento.

ASSISTANCE IS SIMPLY INDECENT. I wrote the first time 2 weeks ago because I have very annoying problem with translation of shop policy pages (the app translate only half of the text despite refresh). They answer me to send them the link of the page in order to fix my problem (and I did it) and then they disappeared. I wrote several emails replying to the agent who first contact me, but they didn't manage to solve the issue. They simply replied to my review here below and with another useless email by saying they didn't receive any email and to "check my inbox" (maybe their staff should check the inbox!). I replied again with 2 emails and no answer. No other contacts, no phone number, no address... just a FAQ page (useless as the assistance service!). I would have left a detailed review on the use of the app with a higher rating, but this very bad assistance service is inacceptable. For Hextom: Please, don't reply again with useless sentence like "check the inbox" or "we didn't receive emails", we need your assistance to solve problems and give a good service not to receive "something to be said".