Reviews for HelpCenter: AI FAQ+Help Center

This is a Great app. Easy to work with and implement. We recommend it.

Awesome too!!!!!!!!!! recommend

Very easy to use. Looks clean and professional. Thanks for making this!

nice app! love it.. easy to install and use

Terrible support. I contacted them a 2 times about the same issue and never heard back from them.

Very helpful and easy to use. And the most important things is this is free!

good stuff. Like it a lot and easy to use

What a fantastic product. It matched my theme perfectly and I could even add my brand colours. I highly recommend this app to anyone who wants to create a great FAQ's page!

Pretty useful in creating a professional looking help page would recommend

Seems easy enough to setup up and use.

I think that this app deserves more than 5 stars. For 2 reasons 1. The most important that is absolutely perfect for the need of a small e-commerce that doesn't need all the more advanced features that Zendesk Help Center for example can give; while doing this, it gives you a proxy url that allows you to seamless integrate in your store, and this is a key feature; plus, it has all the essential features that you really need and at the same time a very easy way to manage and customize them; everything is so easy to setup... 2. It's almost incredible, but it's free. If I think that there apps that don't offer almost nothing and ask for your money... you find this great piece of code, and it's for free! Really, really recommended. Thanks a lot Lukas from Help Center! UPDATE April 6, 2017 Unfortunately I have to lower the rating from 5 to 3 stars. I confirm the validity of the app but there have been two serious problems. 1. The verification code CAPTCHA suddenly stopped working. Software problems are common and occur and I can consider this acceptable even though clearly a program with 5 stars should not have these problems 2. What is really serious is that I have 4 well written email to the support by explaining clearly and repeatedly that the site can not be launched because of the problem of the app (customers can not write a message to customer service because the verification code CAPTCHA it works). The support responded to the first e-mail then completely ignored subsequent email (one per day, not 4 on the same day). The application is free ... but not for this should not work and the support should not respond to urgent requests.

Awesome. Mage my life so much easier with organizing help center

Love the way this looks on our site. Very easy to use!

Cant format text. I even tried formatting in word and pasting in the app but it changes the format. I had blue titles on one page, different size fonts, different colors, different types of font. this app is horrible! I wasted so much time and I gave up

Easy to use, very effective, would certainly recommend!

I would use this for any site FAQs page setup. The only thing is while you can move around the inner posts you can't move an entire section to reorganize; with this addition I'd consider a 5 star rating.

I found it really easy to use and very helpful in creating an organised FAQ page, although I would like to be able to customise the page a little bit more such as font, images etc.

Nerja Tapas Tours

2017-04-04

United Kingdom

Alll great and easily installed - many thanks.

Sanzi Beauty

2017-04-04

Denmark

A great tool for my webshop. Really think it's easy to install and navigate in so I think my customers will find it very helpfull, with this tool. Thanks for a great app :)

Nice App. Super intuitive and easy to use. Would be nice to be able to duplicate an FAQ once you'd created it (for instance, if you decide you want to put it under a different heading or topic area). Also, would love to be able to edit the font to better reflect the style of the rest of the website. Nice to be able to change the font using the HTML editing capabilities, but can only change the "answer" part, not the question or the page heading. Otherwise, great app. Got my FAQ page setup super fast. Thanks!!

Awsome, realy helps a lot, Thank you

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Excellent ... Really easy to install and use

Very good app. Gives you a professional looking FAQ section. Easy to use, looks great. Works very well.

Home Run! This is a simple setup like all apps on Shopify. With a couple clicks it was installed. If you want to see a live working version, visit https://www.pioneercoaching.com/apps/help-center Great job s4Commerce.com!!