Reviews for HelpCenter: AI FAQ+Help Center

At first, I was just delighted and then within a week, my app literally started saying "There was an error in the third-party application" which Google did not like on my site. I have been trying to contact these guys and nada so far. Now I wonder if all my text is now lost and I have to redo it again. Please fix these errors, we all want an easy app that just works. Thanks!

great! awesome nice and splendid!

Great tool!! and your FAQ page will look professional! I love it! https://sexyrealsexdolls.com

Pretty nice FAQs page, wish there was more customization but can't complain when it's free.

Great app... just what I was looking for. Very easy to install and work with.

Very easy to use. Make's an attractive FAQS page easily.

your appli doesn t work in my shop

I'm surprised that this is free. It's really good.

Exactly what I was looking for, well done

Great app. i can work with word !

Really easy to use and a great setup. Only constructive criticism is that I wish you could re-order the main subjects. On my last update you could still only re-order the sub-sections, and any new main sections you have to add to the end. RARR Sportswear www.rarr.com

Perfect and easy to use. I absolutely Recommend it

I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.

Really easy and simply to use, for both us and the customer. Looks nice, and clean. Very happy

Beautiful but broken. Try it before spending time uploading. The developer is missing, support is non-responsive, and there are javascript errors.The little things don't work.

Awesome application, easy to use. we always love oberlo team. keep it up.

Great app! makes FAQ page look really proffessional with simple pasting and clicking my text policies into questions.

This app is really easy to use and useful when creating a FAQ page with alot of questions. The search bar will definitely make it easier for customers. Thanks

Very simple and easy to use! :-)

Almost perfect! Could use a little more flexibility but I was able to make it work pretty nicely. Check it out in action at shopweeboats.com/apps/help-center

I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.

Dead Fly Zone

2017-07-28

United States

The app itself is fine. It pretty much did what I wanted it to do HOWEVER, I have contacted them 5 times, asking a very simple question and I have been ignored 5 times. Then Shopify sent me an email asking me what my experience was with these guy's support because Shopify could see that I asked for support. So, I tell Shopify that they are ignoring me and guess what? Shopify ignores me too! Isn't that special. So, if you want a free app that helps with your FAQ page, this will probably help you but if you need any assistance or support, forget it. Based on that, I would never purchase an app from these guys.

Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app. We've fully implemented on our Shopify App project www.sellersmith.com

Very nice and easy to use. Gives a professional and customer friendly feel to my webshop.

awesome app!!! very easy to use and friendly made the perfect FAQ with it. definitely will recommend it .