Reviews for Globo Product Options, Variant

Globo liefert wirklich durchdachte Software. Auch dieses Tool ist (inklusive kostenlosem Set für minimalem Einsatz) gute Arbeit. // Globo provides really well thought-out software. This tool (including a free set for minimal use) is also good work.

The team are great help when technical problems occur. Thank you Helen for all your help.

The multilingual support was one of the deciding factors in my decision to install it. The basic operation is simple, but if I have any questions they respond immediately. Thank you so much, Rosie!

Took them like 2-3 hours to get back to my request. That being said, Rosie was super helpful and kind. I do wish their response was faster, as I sometimes get immediate responses with other apps but I understand.

The app had a slight delay while I was typing some variants. I also missed a key element (hitting save) to get my product options to be on the website. Hit the live chat and it was figured out in about 2 seconds. UPDATE: I messed up again. And Rosie was to the rescue AGAIN. The customer support is truly amazing

Very helpful and efficient

Super application ! Service client au top et très rapide je recommande à 100% La version gratuite est très bien !

very fast and effective support)

Its has great options and accessibility love the support as it was a promptly

Helen had assisted me, and the service provided was very good. She fixed all my issues very quick. Had sent an email late at night and the next morning everything was solved! Thank you very much !

Very easy to use, and when I ran into a snag (of no fault to the app), it was extremely easy to reach the support team and get the help I needed very quickly. Very pleased with the app and customer support.

really good

Super app e super customer service

I tried another similar app, and this one is far superior. The support is great as well!

The support team has been great. They got back to me ASAP via Live Chat. All issues were resolved right away. Easy to use app and configures easily with many themes.

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate. When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages. This is very disapointing What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in. I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products A huge waste of time.

I really enjoy using this app. Makes it easy to add my colour swatches and allow customers to easily select options when ordering. Highly recommend and the support is great. They were able to quickly help on request

Nice Thanks again

Die App ist echt super und hat viele tolle Funktionen! Aber das Beste ist der Support, vor allem Rosie. Sie ist total nett und hilft immer schnell weiter. Dank ihr fühlt man sich richtig gut aufgehoben. Danke, Rosie!

Application simple d'utilisation et service client très réactif !

really good app and if your ever in trouble they help you with no problems at all would highly recommend

Very helpful!

Encore novice avec Globo, j'ai eu la chance de tomber sur Mike qui a su répondre efficacement à ma demande ! MERCI !

Really easy to install and customise, and it's allowed us to offer personalisation options to add an extra touch to our service. We wanted the personalisation options to show up in the confirmation emails as well, so got in touch and Helen did an amazing job of editing the code to add this in - really really pleased with the service!

The support is great and they will try and help when possible. The time delay is a bit of an issue though with being GMT+7 hours and sometimes you have to wait a day for things to be done. But the app is great value.