Reviews for Globo Product Options, Variant

I’m a new Shopify store owner, and downloaded the Globo app, not having any clue what I’m doing. It’s very easy to navigate but I did get stuck on a few things, so I selected the “Contact Us” with my inquiries, and my issues were resolved very quickly. I was also given a detailed explanation via email for future reference. Technology and new things are scary to begin with, but you’re mind is at ease when you’re provided with excellent customer service! Highly recommend!

Well that's 10 hours of my life I can't get back. App is clunky and slow. It randomly stops working and I had to refresh my browser constantly to get it up and running again. Synching is terrible and super slow. I spent hours setting this up for certain collections in my store, just to find out at the end that it effects EVERY single product in my store that has a variant and not just those that I added to the app. The variants for the products that I did not include when setting up this app just up and disappeared. It just didn't work for what I needed.

Highly recommend I found my website have some tiny problems of the "add to cart" button, so I emailed them, and got response very quick. They are def providing good customer services since my problems are perfectly solved. I'll def give them a 5/5!!!!

After leaving a different app due to the price add on causing problems and being told by their support it couldn't be improved I tried Globo. The cart page was better but I hoped it could be improved further so after sending a support request, the improvements where made within a few hours. I'm so happy and appreciative. Aside from that, adding the product variations or elements which they're called on this app is nice and clear and easy to set up. A big relief after thinking I may have to compromise on how good my store would have to look and operate. Thank you.

Great support that even implements new features for you. In our case they implemented multiple special features. Most importantly those that even work with or exclusively for Shopify POS, which is a huge help for our retail team.

Great customer service and the website has served my needs tremendously. It's very diverse and offers a range of customization options at an affordable price. Only thing is I wish it was more compatible with these Wholesale apps when adding price add-ons (works with the apps to add text details, colors, etc., but DOES NOT work when adding-price add-ons and adjusting directly in the cart like some other apps do). It basically comes down to which variant apps are compatible with which wholesale apps and Globo isn't compatible with any of the wholesale apps I wanted or needed to use). I needed Globo to work for a wholesale app and couldn't get it via my backend nor API which is very weird. Tech needs to figure out how to allow this app to work with others through API if not directly compatible via the Shopify store... However, if you simply need a custom options app for your Shopify store only, no other Wholesale B2B/B2C app compatibility needed for price add-ons, then this app is AMAZING and definitely a no brainer.

Really pleased with the app and the support was great as well. Has all of the features we needed and we even had some items customized.

We have been using this app for over 2 years. It allows us to offer many personalized/customized options for our products and to include a surcharge for some. Recently we had some issues with those charges being calculated into the final charge. We also were experiencing inconsistencies with some option sets not showing on product pages on certain devices and browsers. We contacted Globo support with our problems. They responded quickly, worked with us to identify the issues and explained how they resolved the problems. Really appreciate their prompt response and help.

Amazing experience with them. they provide a very quick support for new theme integrations as well.

Works really well, have set up various option sets, and the support is very fast in responding to any issue.

Globo product app is easy to use with many great options to customise. The team is also very helpful when I need help. Highly recommended.

I am very happy with this app. I had high expectations, but it even exceeded them! I'm glad I installed it.. it has improved my shop a lot.

Great customer support and just a great app. You can make it however you want it to be. They are amazing, because they helped me with customization. I couldn't recommend more.

Buggy, had issues the moment I launched the product. It kept creating other products for my variants and when I would delete or hide them they wouldn't show up on the actual product. Highly suggest looking into other apps.

very impressed with their customer service. does exactly what i needed the app to do. definitely recommend.

I use a couple of the Globo apps and the service is fantastic. Any questions or issues they get back to me right away. Highly recommend!

Recently added this app to our store. Some minor bugs were resolved quickly after we contacted support. Support was very friendly and they fixed the problems we were facing and then some. So far so good. Hope the app will continue to work smoothly in the future too. Keep up the great work!

This is the app i have chosen for my store to allow customisation of products. Adding text, notes or file uploads. Most importantly, when i has some minor issues setting up, the staff were so fast in replying to my contact, resolving the issue and helping me to get everything happening. Im so grateful for the service they provide

helen dealt with the problem in a timely manner, which was solved within 5 minutes after I submitted the problem, with a super good service attitude and level

Very good app, meets my needs and most importantly does not affect the loading speed too much, highly recommended!

I am absolutely thrilled with the Globo Product Options Variant app! It has been invaluable in helping me add product options to my online store. Every time I've needed assistance, their support team has gone above and beyond to address any issues promptly and efficiently. If you're searching for an easy-to-use and reliable app to enhance your shop's customization capabilities, look no further than Globo Product Options Variant app - I cannot recommend it highly enough!

very good, and they did help me fix the problem I met, everything is good, perfect,very useful plugin

L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !

shopifyに移行以来、使用しています。デザインも管理設定画面も使い勝手よく、先日はサポート対応も迅速丁寧で大変助かりました。　　　　 これからも継続して利用したいと思います。ありがとうございます。