Reviews for Gelato: Print on Demand

Tried Gelato based on a recommendation, but the platform didn’t quite meet my expectations. The layout feels a bit clunky, and some of the features aren’t as intuitive as I’d like. Making small edits to existing products or navigating between sections took more time than expected. It works, but I found myself second-guessing simple steps more than I should on a business tool. Hoping future updates make it smoother to use. Hi there, Thank you for sharing your feedback, and we're sorry to hear that the platform didn’t meet your expectations. We understand how important it is for tools to feel intuitive and efficient—especially when you're building a business. I’ve reached out to you directly to better understand your experience and see how we can support you moving forward. Your feedback is invaluable as we continue to improve Gelato, and we truly appreciate you giving us a try. Kind regards, Bart Gelato Support Team

Ziemlich überzeugend. Es steht zwar noch ein letzter Test aus, doch gibt es keinen Grund zu meinen, dass er versiebt wird. Die Handhabung der App ist 5 Sterne, die "Luft nach oben" überschaubar, vielleicht 4,5 Sterne, deshalb schon mal 5 volle Sterne. Hallo, Vielen Dank für die ausführliche Bewertung und den Hinweis auf Unklarheiten. Sie haben Recht – die Gelato-App ist kostenlos und ein Upgrade auf Gelato+ optional. Die Bildauflösung sollte leicht zu finden sein – wir haben Design-Anleitungen im Produktkatalog auf Ihrem Dashboard sowie in unserem Hilfe-Center verlinkt. Ich habe Ihr Feedback an das Team weitergeleitet, damit wir das Erlebnis verbessern können. Bei weiteren Fragen kontaktieren Sie uns gerne unter apifeedback@gelato.com – wir freuen uns, wenn Sie Ihr Erlebnis zu einem 5-Sterne-Erlebnis machen! Beste Grüße, Bart Gelato Support Team

easiest setup I have found!! Hi there, Thanks for the great review! We're really glad to hear the setup was so easy—our goal is to make getting started as simple and seamless as possible. If you need any support along the way, we're here to help! Best regards, Bart Gelato Support Team

So easy to use, prices are good, the guides are good and it makes it fun. Hello, Thanks for the great review! We're happy to hear you're enjoying the platform and finding it fun and easy to use. Here's to more creative moments ahead! Best regards, Bart Gelato Support Team

Seamless interaction, easy to use backgrounds. Great first experience Hello, Thank you for sharing your experience. It’s great to hear things started off well and that the process felt straightforward. If any questions come up down the line, we’re here to help. Best regards, Andrzej Gelato Support Team

been using them for a while and they are doing great! Hello, Thank you so much for the great review! We're happy to hear that you've been using Gelato for a while and that things are going well. If you ever have feedback or need support, we're always here to help. Here's to continued success with your store! Best regards, Michal Gelato Support Team

I was having difficulty connecting gelato to my Shopify and the customer service representative who emailed me was patient and explained to me what the problem was and how to solve it Hello Michelle, Thank you for your kind words! We're so glad our support team was able to guide you through the Shopify integration—always happy to help make things easier. Let us know if you need anything else! Best regards, Bart Gelato Support Team

Hi there, Thanks for the 5 stars! We're glad you're enjoying Gelato — and we're here if you ever need support or have questions along the way. Best regards, Bart Gelato Support Team

Tried Gelato hoping for an easy setup, but the platform feels clunky and confusing. Navigation isn’t intuitive, and basic tasks like updating products or making changes take way more time than they should. The system seems buggy at times, which just adds to the frustration. Definitely not the smooth experience I expected. Hi, Thank you for your honest feedback — we’re sorry to hear that your experience with Gelato hasn’t met your expectations. We understand how important a smooth and intuitive setup is, especially when launching or managing a store. Your comments on navigation and system performance are taken seriously, and we’re actively working on improvements in these areas. If you're open to it, we’d appreciate the opportunity to better understand the issues you faced and guide you through any challenges. You may reach us at apifeedback@gelato.com Kind regards, Michal Gelato Support Team

It has been a pleasure learning how to use this app to start an apparel store with Shopify. The integration has been easy and I enjoy the personalization feature. Hi, Thank you for your positive review. We're glad to hear that you've had a smooth experience integrating with Shopify and that you're enjoying the personalization feature. It's great to know the platform is supporting your journey in launching an apparel store. If you ever need assistance or have further questions, our 24/7 support team is always available. We appreciate you sharing your experience with us. Kind regards, Michal Gelato Support Team

bra Hej, Tack för din vänliga recension. Vi är glada att höra att du är nöjd med din upplevelse. Om det finns något vi kan göra för att göra din upplevelse 5-stjärnig, vänligen meddela oss på apifeedback@gelato.com Bästa hälsningar, Andrzej Gelato Support Team

It's great and easy to use. Hello, Thank you for your positive review. We’re happy to hear that you find the platform easy to use. We’re committed to making your experience as smooth and enjoyable as possible. Please feel free to reach out if you ever have any questions or need support. Best regards, Andrzej Gelato Support Team

Very resourceful considering i am new to all this Hello, Thank you for your kind feedback. We’re happy to hear that you’re finding Gelato helpful as you start your journey. If you ever have any questions, we’re here to assist you. Best regards, Andrzej Gelato Support Team

Not difficult to understand and use. Hello, Thanks for the review! We're happy to hear the platform has been easy to navigate. If you ever have questions or need support, just let us know — we're here to help. Best regards, Bart Gelato Support Team

Thank you for being easy! Hi there, Thanks for the great review! We're glad to hear you've found Gelato easy to work with — that's exactly what we aim for. If there's anything you'd like to explore further or need support with, we're just a message away. Best regards, Bart Gelato Support Team

I just installed it a few minutes ago and I can't believe how easily I was able to integrate it with my store, add a new product and get it all ready to go. It's also really nice to see that prices are way lower than competitive print on demand companies. Hello, Thank you for your kind review! It's great to hear that the setup process was quick and smooth for you. We aim to provide an efficient and cost-effective solution for creators, and we're glad that stood out right away. If you need any help along the way, our support team is always ready to assist. Best regards, Andrzej Gelato Support Team

The multiple product edits are convenient. Hello, Thank you so much for the 5-star review. We're happy to hear that you're enjoying the multiple product editing feature — it's designed to save time and make your workflow more efficient. If you ever have suggestions or need support, we're always here to help. Best regards, Michal Gelato Support Team

I'm impressed. So many options. Hi there, Thank you so much for the fantastic 5-star review! We're happy to hear that you're impressed and enjoying the wide range of options Gelato offers. Our team works hard to provide a seamless and flexible experience for creators like you, so your feedback truly means a lot. If you ever need assistance or have questions as you grow your store, feel free to reach out — we’re always here to help. Best regards, Michal Gelato Support Team

LOve how easy it is to use, loads of different options to choose from, great design and simple layout. Hello, Thank you for the positive feedback! We're glad to hear that you find the platform easy to use and that the variety of options meets your needs. Creating a smooth and intuitive experience is something we continuously work on. If you ever have questions or need support, we're always here to help. Best regards, Andrzej Gelato Support Team

Una herramienta excelente, fácil de desarrollar, con técnicas actualizadas que permite la destrezas del ganar ganar. Quiero seguir desarrollando e incrementando mis ventas con ustedes. Hola, ¡Muchas gracias por sus amables palabras! Nos alegra saber que Gelato ha sido una herramienta útil para el crecimiento de su negocio. Estamos aquí para apoyarle en su crecimiento y expansión. No dude en contactarnos en cualquier momento si necesita ayuda. Saludos cordiales, Bart Gelato Support Team

Super easy to use, high quality products. I just ordered a test hoodie and it was great which is why I am now integrating it into my site. Thanks guys! Hello, Thank you so much for the fantastic review! We're glad to hear that you found the app easy to use and that you were happy with the quality of your test hoodie. That’s exactly the experience we aim to deliver! We're excited to be part of your journey and can’t wait to see your store grow with Gelato. If you ever need support or have questions, we're always here to help. Thanks again for choosing Gelato! Best regards, Michal Gelato Support Team

I LOVE HOW EASY THIS PROCESS IS Hello, Thanks for the great review! We're happy to hear everything has been simple to set up and use. If you ever need anything or have questions, just reach out — we're here to help. Best regards, Bart Gelato Support Team

Very difficult to produce product listings fo business purposes Hi there, Thanks for your feedback! We've reached out directly to learn more about the difficulties you’ve faced when creating product listings. Understanding your experience helps us continue improving the platform. Best regards, Bart Gelato Support Team

Hello, Thanks for the 5 stars! We’re glad everything’s working well for you. Let us know if there’s ever anything we can help with. Best regards, Bart Gelato Support Team