Reviews for Gelato: Print on Demand

Veldig enkel å bruke og god kvalitet på produktene som ble levert. Hei, Tusen takk for den flotte tilbakemeldingen! Vi er glade for å høre at du synes Gelato er enkel å bruke, og at du er fornøyd med kvaliteten på produktene. Ta gjerne kontakt hvis du har spørsmål eller trenger hjelp i fremtiden. Vennlig hilsen, Andrzej Gelato Support Team

If you're looking for a print-on-demand platform with a global presence, Gelato is an excellent choice. Their extensive network of production facilities ensures fast production and shipping times. Their customer service is both responsive and helpful. But what truly sets Gelato apart is its exceptional print quality – it's simply top-notch. Hello, Thank you for your kind review! We're glad to hear that you're satisfied with the quality of our services. It's also wonderful to know that our print quality has met your expectations. If you ever need further assistance, we're here to help. Best regards, Andrzej Gelato Support Team

Great products, easy to integrate into our store. Plenty of choice on the free plan. Hi there, Thank you for the wonderful review! We're glad to hear you're enjoying our product selection and the ease of integration with Shopify. If you ever need assistance or have any questions, feel free to reach out. We're here to help, Bart Gelato Support Team

Hi there, Thank you for the 5-star rating! We truly appreciate your support and are always here if you need anything. Best regards, Bart Gelato Support Team

Hello, Thank you so much for the 5-star rating! We're happy to know you're enjoying your experience. Feel free to reach out anytime if you need anything. Best regards, Bart Gelato Support Team

Very easy to add products to my store. Hi there, Thank you for your review! We're glad to hear that adding products to your store has been easy. If you ever need any assistance or have questions, feel free to reach out. Best regards, Bart Gelato Support Team

Great products. Added some items for my dance studio. Hi there, Thank you for your review! We're glad to hear you’re having a positive experience so far. If you need any assistance as you continue exploring the platform, we’re here to help. Best regards, Bart Gelato Support Team

Easy to use Hello, Thank you for the 5-star review! We're glad you find the platform easy to use. If you ever need assistance, feel free to reach out! Best regards, Bart Gelato Support Team

A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste: "Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions." This has happened way too many times this year. It is very frustrating because I am a Gelato+ user, and I have thousands of orders monthly, so I am unable to check the tracking of every single order on a daily basis! I check when my customer complains that they never received an order, or when an order is late and hasn't been shipped. I also had to close one my sales channel due to late shipping from Gelato. They would delay, delay and when the customer requested to cancel the order (on that platform they receive refund immediately if there is no tracking yet) Gelato would then issue a tracking number almost immediately, and mark as "shipped", so I ended up shipping hundreds of products for my customers out of my pocket, because Gelato claimed it was shipped (just because they created a label- but never actually shipped). I received so many negative reviews for "I never received my product" Seller never shipped my order", that I decided to close the entire shop on that platform. Customer service quality has been declining pretty fast. I t used to be a good POD service, but I am transitioning to another POD company due these issues I've experienced lately. Hi there, Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business. Your feedback is very important to us, and we’ve reached out with the steps we’ve already taken to improve. We hope to have the opportunity to show you what the usual experience with Gelato will be like moving forward. Best regards, Bart Gelato Support Team

Easy and safe! Hello, Thank you for the 5-star review! We're glad to hear you're finding the platform easy to use. If you ever need any assistance, we're here to help. Best regards, Bart Gelato Support Team

easy to use and set up Hello, Thank you for the positive feedback! We're glad to hear you're finding the setup and use of Gelato straightforward. If you ever need any assistance or have questions, don’t hesitate to reach out. Best regards, Bart Gelato Support Team

Güzel uygulama size nasıl başlayacağınız hakkında yön de gösteriyor Merhaba, Olumlu geri bildiriminiz için çok teşekkür ederiz! Uygulamamızın kullanımının kolay olduğunu ve başlangıçta size yol gösterdiğini duymak bizi mutlu etti. Amacımız her zaman kullanıcılarımızın ihtiyaçlarını karşılayan, pratik bir deneyim sunmaktır. Eğer ileride herhangi bir sorunuz olursa, size her zaman yardımcı olmaktan memnuniyet duyarız. Saygılarımızla, Andrzej Gelato Support Team

top Hello, Thank you for your positive feedback! We’re glad to know you’re having a great experience with Gelato. If you ever have any suggestions or need assistance, feel free to reach out—we're here to help. Best regards, Andrzej Gelato Support Team

Hello, Thank you for your 5-star review! We’re glad to hear that you’re enjoying your experience with Gelato. If you ever have any feedback or need assistance, please don’t hesitate to get in touch—we’re here to support you. Best regards, Andrzej Gelato Support Team

Really to soon to give a review and all I can say now is the app is simple and easy Hello, Thank you for sharing your initial thoughts! We're glad to hear that you find the app simple and easy to use. If you have any questions or need assistance as you continue to explore it, please don't hesitate to reach out. We look forward to hearing more about your experience in the future! Best regards, Michal Gelato Support Team

Easy setup for POD for my artwork. Hello, Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as you continue, feel free to reach out. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com. Best regards, Michal Gelato Support Team

Hi, Thank you for the 5-star review! If you ever need assistance or have any questions, please feel free to reach out, we're always happy to help! Best regards, Bart Gelato Support Team

Awesome Hi there, Thank you for the awesome review! We’re thrilled to hear you’re enjoying your experience. If you ever need anything, don’t hesitate to reach out! Best regards, Bart Gelato Support Team

Great company and the app is very easy and straightforward Hi there, Thank you for the 5-star review! We're glad to hear you're enjoying the app and finding it easy to use. If you ever have any questions or need support, feel free to reach out! Best regards, Bart Gelato Support Team

Ihr macht einen sehr guten Job. Macht weiter so Guten Tag, Vielen Dank für die netten Worte! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Wenn Sie jemals etwas brauchen, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Bart Gelato Support Team

Hello, Thank you for the 5-star rating! We're happy to know you're enjoying the experience with us. If you ever have any questions or need support, we’re always here to help! Best regards, Bart Gelato Support Team

Love the design Ideas Hi, Thank you for your feedback! We’re glad to hear that you love the design idea. If you have any further questions or need assistance as you explore more designs, feel free to reach out. Best regards, Michal Gelato Support Team

Gelato is amazing. Hi there, Thank you for the 5-star review! We’re delighted to hear that you’re enjoying your experience with Gelato. If you ever need assistance or have any questions, don’t hesitate to reach out! Best regards, Bart Gelato Support Team

Good Nice Hi there, Thank you for the 5-star rating! We're glad to hear you're having a positive experience. If you ever need assistance, feel free to get in touch! Best regards, Bart Gelato Support Team

Hello, Thanks for the 5-star review! We’re happy to know you're enjoying the platform. If you need anything, we’re always here to help! Best regards, Bart Gelato Support Team