Reviews for FreshCredit ‑ Store Credit

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Very happy with app and customer support Heart Cara.!

Kevia Style, LLC

2023-10-26

United States

Great app and great support, Thanks Cara!

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Great app and the support was fast and efficient! Cara was brilliant and resolved our issue promptly. Thank you very much!

We were in search of a new app to help keep track of credits for a segmented portion of our customer base. FreshCredit is exactly what we needed. The customer service is excellent and the app is very easy to use. We simply just imported the chunk of customers that require the credits. We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed.

Unable to install this on store, It says no page found with the link address. Tried reaching out earlier but my issue was not resolved.

Cara is so kind and helpful. A treasure for sure. She helped me thru the entire process. Ella Belles

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

Amazing custom service! Went above and beyond to help me and figure out the issue I was having! Would deff recommend!

This app works well and is constantly getting better. The small dev team is very prudent about responding to any questions you may have. Though there are a few things I wish the app would provide, the team is working very hard with constant improvements on the app. If you actually want good customer service and a well made app I would get this one.

I love the idea of this app! It's so exciting and fun! It's also very simple to use and not all that expensive. Lastly, the customer service is fantastic! I had like a million questions and now I don't have any.

O aplicativo resolveu meu problema, pois eu queria incluir e remover créditos para meus clientes usarem na minha loja virtual quando quisessem e que pudessem usar o valor total ou parcial do crédito, isso não consegui fazer com os cupons de descontos padrão da Shopify, então o Fresh Credit resolveu meu problema. Sem falar que estou sendo muito bem atendido pela Cara e ela além de muito atenciosa, tem me orientado a usar a ferramenta da forma correta. Fora isso, eu solicitei a tradução do texto do botão e do pop-up e o botão já foi traduzido, faltando apenas o pop-up, que eles se prontificaram a traduzir em 48 horas. Estou muito satisfeito. Parabéns a todos da equipe e pelo aplicativo bastante funcional.

I started using this app to issue store credits to my customers. Shopify doesn't have this feature (crazy) and issuing store credit via Gift Card created false sales numbers. This is a much better system to track credit. Look forward to the day I can add expiry dates. Customer service is fast and friendly.

This app works really well for our needs. I don't find it to be an attractive presentation and I wish I could modify the text on the pop-up box. Our clients are often confused when they have to check "I'd like to use all my credit today" because they think all their credit will disappear. Small improvements could be made, but it works well and makes our lives easier.

Does not work. My clients credits do not show up as promised with this app. I am cancelling as it is a waste of money

A great app for tracking Credit Notes and really quick, excellent customer service. Very easy to use. Sadly we couldn't use it as it conflicted with another wholesale app we were using. Gutted.

The service I received from Cara in resolving my issue was top notch! The support team is fantastic!

Cara was very helpful in loading customers for me &ensured the rest of the app was loaded correctly

App didn't work with my theme and they continued to blame other apps rather than rectifying the error on their end. Don't bother wasting your time with this app.