Reviews for Food delivery date & pickup

He helped me make sure everything was working right. Thank you for your feedback! 😊 We’re glad to hear that our team was able to ensure everything is working perfectly with the DingDoong: Local Delivery Date, Pickup app. 🚚📆 If you need any further assistance, feel free to reach out – we’re always here to help! 🙌 Happy scheduling! 🌟

Great Feed back Thank you for your positive review of the DingDoong: Local Delivery Date, Pickup app! 🚚✨ We’re delighted to hear your feedback and are always here to ensure the app meets your needs. 😊 Thanks for choosing DingDoong! 🚀🙌

Vincent with customer chat was awesome! He helped me on Christmas Eve! He was clear, professional, quick to respond, and answered all my questions. 10/10 recommend. I have tried several date/time delivery apps and so far this one has worked the best. Thank you so much for your incredible review! 😊 We're thrilled to hear that Vincent provided you with outstanding support, especially on Christmas Eve. 🎄✨ Our team strives to be clear, professional, and responsive, and it's wonderful to know we met your expectations. 👍🚀 We're also glad our date/time delivery app stands out among others you've tried. 📅🚚 Your 10/10 recommendation means the world to us! If you need anything else, feel free to reach out anytime

Dingdong truly the best app! It's so easy to use, and the interface is clean and intuitive. When I encountered an issue during installation, their support team went above and beyond to help me out. I didn’t expect such friendly and dedicated support. Once you try it, I’m sure you’ll never want to uninstall it. Highly recommend! Thank you for your wonderful feedback! We're thrilled to hear that DingDoong has been a great fit for your business, and that the support team was able to assist you so effectively. It’s fantastic to know the app's ease of use and intuitive interface have made such a positive impact! We’re confident other users will benefit from your recommendation as well. If you ever need any further assistance, we're here to help! 😊

I have only just started using it today, so this is about their online service which was very good - they helped me get it set up and responded quickly to the messages. I'm adding this app to Shopify to allow myself to control delivery times and dates for my floristry business. Thank you for sharing your experience! We're happy to hear that the setup process for the DingDoong: Local Delivery Date, Pickup app went smoothly and that the support team was quick and helpful. We're excited that you're using it for your floristry business and hope it helps you manage delivery times and dates efficiently! If you need any further assistance, don't hesitate to reach out. 😊

Been using for about a week now. Good features based on what our shop needs, compared to all other apps, especially considering that it's free for now. Customer service was super prompt to assist with initial setup and very friendly. Thank you for your awesome review! 🌟 We're thrilled to hear that the DingDoong: Local Delivery Date, Pickup app is a great fit for your shop. It's fantastic to know that the customer service team was prompt and friendly in helping you get set up! 😊 We appreciate your feedback and are excited to continue supporting you! 🚚

Great customer service Thank you for your kind words! We’re so glad to hear that you had a great experience with DingDoong: Delivery Date & Pickup app’s customer service. If you need any more help, feel free to reach out. 😊

Amazing service and super fast respond. Thank you so much for your kind feedback! 😊 We're so glad to hear you had an amazing experience with the Delivery Date & Pickup app and that our response time was super fast. 🚀 If you need anything else, we're always here to help! 💙✨

Very efficient support ! Thank you for the great review! 😊 We're so happy to hear that you had an efficient support experience with DingDoong: Delivery Date. We’re always here to assist you and ensure everything runs smoothly. If you ever need anything else, don’t hesitate to reach out! Thanks again for choosing DingDoong: Delivery Date! 🙌

I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support! Thank you for your amazing review of the Dingdoong: Delivery Date app! We're thrilled to hear about your excellent experience and how Samuel provided knowledgeable and patient support. 🌟 It's great to know he made the process smooth and enjoyable for you! We appreciate your recommendation and are here to assist you whenever you need. 😊

Der Support ist großartig. Immer erreichbar, super effizient und auch in der Lage customized Lösungen anzubieten. Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr zu hören, dass Sie mit dem Support des Dingdoong: Delivery Date app so zufrieden sind. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit zur Verfügung! 🚀✨

Very helpful customer service. Thank you useful app Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the customer service for the Dingdoong: Delivery Date app very helpful! If you have any more questions or need assistance, don’t hesitate to reach out. We're here to help! 🚀📦

Great customer service!!! Neil resolved all my issues in a timely manner.

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

Excelente servicio, 100% recomendados, la mejor atención que he podido recibir, completamente satisfecho.

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。 どうしても多少の不具合は出ますが、はじめは原因が分からずいきずまっていましたが、あきらめず、最後まで不具合の原因探し、解決まで親切にサポートしてくれました。

Thank you so much for the 5-star rating! We're delighted to hear that you're pleased with the Food Delivery Date & Pickup app. If you have any further questions or need assistance, feel free to reach out. We’re here to help!

excellent support

We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.

helpful staff to help with problems

With its robust features, intuitive interface, and exceptional support, it not only improves operational efficiency but also enhances the overall shopping experience for customers.

Ollie's Great Bakery

2024-06-14

United States

This is a phenomenal app- I use Ding Doong to allow customers to select their delivery date (we are a bakery that offers local delivery), and the widget itself is visually pretty, easy to use, and easy to adjust the settings. But what really separates this app is the top notch customer service- they allow you to chat them 24/7 and always reply within 24 hours max. They have helped me through several issues already, and have been absolutely professional, caring, and helpful. I truly feel valued by them!

Great, helpful customer service when needed!

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I had. I can see myself using the app on a long term since it offers everything I'm looking for after a long long search. Thank you and keep up an amazing work!