Reviews for Fairing: Post Purchase Surveys

Fantastic app. I didn't think so many people would use it, but I was wrong. Really great for seeing exactly where buyers are coming from.

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Otherland

2019-01-20

United States

Very easy to instal and the customer participation rate is off the charts! Definitely our best source for attribution!

I feel like I'm in on a Shopify integration secret...this app is brilliant! I check it almost every day, response rates are really amazing and it gives us great insight into where our customers are coming from. Conversion attribution by the customer, right at the moment of purchase that isn't obtrusive to customers at all...this app should be used by everyone.

This app is really amazing! It couldn't be any simpler to set up. The response rate to our survey has blown us away, and the data it gathers really helps us figure out where people are coming from. Would highly recommend!

Standard Luggage Co.

2018-12-05

Canada

Awesome app. Very simple yet powerful tool that helps us get valuable feedback. Awesome support as well. Matt responded within minutes to our support requests and helped get things resolved immediately.

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

I use Enquire every single day. As far as analytics, there is no faster way to the truth than asking the customer, and Enquire takes care of that for us. It's the single best way for us to understand who our customers are and where they're coming from. This allows us to adjust our marketing strategy super quickly and lean into what's working while pulling back from what's not. The simplicity of Enquire and it's ease of use are second to none.

I didn't know what we were missing out on before we installed this. It has been hugely helpful in attributing our sales as we build our business. The developers are quick to respond and really receptive to feedback - I'm looking forward to the features they'll be adding down the road!

Great app for any store. We occasionally see spikes on a random day that we can't attribute to a marketing campaign that we have running and this has been great to help focus on where that influx of customers is coming from.

So far so good! Was a breeze to setup and great customer support. I've already collected really valuable data for my business in less than three days.

Enquire is fantastic! Super easy to implement, we saw responses within hours. The insight we have been able to gain from this quick survey is helping our sales and marketing team immensely. The team at Enquire is super responsive and answered my questions quickly - great to work with. They were also really open to feedback and were able to actually integrate a suggestion I had.

Get Maude

2018-07-26

United States

This app is amazing! We’re learning countless insights about where are customers are coming from and which channels are driving the most conversions.

Puravidabracelets

2018-06-18

United States

I love how simple this app is to setup and the data it gives to us post-purchase. We can see HOW our customers heard of our brand and expand our marketing efforts more or less in a certain direction. Highly recommend! A+++

Madsencycles

2018-06-08

United States

Really happy with this app! We have a 64% response rate currently, which I think is pretty good. Thanks!

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Responsive Developer :)

Outerknown

2018-05-29

United States

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Very satisfied with using it so far.

Setup in minutes. Within days had actionable insights on customer demographics and market segments that are already having a big impact on advertising campaigns. Super responsive developer. A must have app!

Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately. Loving it!

Eley Hose Reels

2018-05-18

United States

Love this app! Looks great on the Thank You page. We're getting 75% participation from customers. Easy installation. Provides very valuable information for market planning. Matt has been very responsive and helpful in making improvements. Congrats on a great app!

Works well. Easy to implement. Recommended.

Great app! I tried to hack together similar solutions that never gave me the results I wanted. This survey app was super easy to install and delivers an immense amount of value as the majority of our volume is via direct and organic.

Holstee

2018-05-08

United States

WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

Great app with great support! Produces some truly valuable insights we can’t get from our traditional analytics.

O! M! G! We've been looking for an app that gives us clear insight on our most effective channels, and this was exactly what we were looking for! All the features we needed to learn about how customers are finding us, and nothing extra or complicated. We just installed and got a really high completion rate out of the box with no customizations. The data is super useful, and this solves a big need for our growing brand.